It seemed to my mind to make more sense if it was tied to the media package as there are a ton of options available via menus that I seriously doubt are accessible with the standard BMW radio.

I would be a bit pissed as it feels a bit misleading how the car was sold to you. Frankly it lacks features you came to expect from your salesman. I recall buying mine last month and the sales staff had to consult each other to get some of my questions answered.

I'm not surprised by this, but I am a big believer in being a true expert on what you do. If you sell clothes you must in my opinion know all about what you're selling as well as the competition. If selling a car you must know it's features inside and out.

 

So what do I do ?..... Any suggestions ?... Corp told me, "it is not their issue, take it back to the dealer." I did, now 2 managers and dealer GM are onto it. They know how I am very disappointed and very stressed over this matter. Waiting today for an answer, nobody had contacted me. Does anyone know if software upload for this particular issue can fix this for me ? Thank you !

 

Hotrunner,


Do you actually live in the land of Molsons and have a KPH analog speedo? Or, do you want to show both formats at the same time?


My 2014 is a US vehicle and has a MPH analog speedo. I can bring up a digital display as well. This is the method I have used...
- press the button on the end of your control stalk and cycle through the various fuel mileage screens on the info space on the speedo face. Do this slowly and deliberately! Soon you will see your current MPH on the right above the horizontal line that runs across the info screen. When the MPH shows, STOP! In just a second or two, the right hand side of the info screen will show a very legible digital number that matches your analog MPH. Mine seemed to default to the regular read outs when the engine was shut off. This can be performed with the vehicle parked and the engine running to lessen the danger to your community!

 

The KM digital is not displayed, only analog. On my two previous Mini vehicles 2008 & 2013 it was standard and some posters say it was standard on the 2014's ?

@Landspeeder...thanks for your input....your suggestion was tried and tried......all that comes up is one and only one thing on the left button "bc" is my Engine Temp...and that is it....I am from Canada and told that the feature that I am looking for is ONLY available with the Loaded Package.....BS...Perhaps in the USA, UK or elsewhere the standards are different for Justa models. Perhaps the digital display is a standard feature there, but not here for 2015. I am very familiar with the digital KM/hr display.....the salesperson knew I wanted this feature, it was very important to me. The only thing I can think of is, the salesperson did not have the 2015 specs in early June when I orderd, and thought the 2015 features and options were the same as 2014. Therefore when I bought, they must of felt that my Digital KM/hr would be there...SURPRISE....wasn't...waited 4 months to find this out...where are the professional and well trained sales help selling these vehicles ??? Where ?

The On Board Computer is now an Optional Upgrade only with the Loaded Package starting in 2014. I never knew this. No longer Standard Equipment.
See attached thumbnail

 

'15 loaded package.

 

I'm not sure about the legalities in Canada, but how the stealers (not a typo) work around this in the States is that your purchase contract with the stealer will specifically state that any verbal agreements (meant to include verbal representations by your salesperson) are not part of the contract.

I was going to suggest your error was to not look at a customer brochure to make sure you understood exactly what you were ordering. At least here in the states, it's not uncommon for BMW and many other manufacturers to change option packages and features from year to year. However, the Canadian brochure (at least the one on line) mentions NOTHING about the digital speedo being one of the features of the of the on board computer, and I would certainly point out this oversight to Mini of Canada and ask them for your $ back or an opportunity to re-order the car the way you want it. Looks like there was no way for you to reasonably ascertain that you car was not going to be equipped with the digital speedometer. If they won't cooperate, you might want to consider legal action. I can tell you from personal experience that the threat of a legal action motivated BMWUSA when I had issues that were not being properly addressed. No doubt they will point to the fine print in the brochure and website which probably states that they reserve the right to make changes to the car without notice, and your response to that should be that you will leave it to a judge to decide if they misled you, even though it may have not been on purpose, and through an omission on their part.

Don't let them get away with this.

 

@Hogan3........many thanks for taking the time to comment on my issue. I appreciate it very much!..,You make some great points and suggestions that I can certainly use in my favour. I feel the exact same way as you wrote. I have to wait until the dealership to contact me what they are going to do about my issue. I know that the dealership is in my corner, but it also comes down to what the manufacturer will do to smooth things over. Unfortunately the dealership is caught between the customer and the manufacturer....I will certainly keep all informed as this plays out. Keeping the car with the analog speedometer is not an option. The overall car is absolutely AMAZING. A refined piece of machinery and ultimate design in fit and finish for the 3rd generation. It was worth waiting the 4 months for this car.....where can you get luxury in a car for this price. Great value...!!!!! I love it....now if only they can resolve my speedo issue, I will be really happy.

 

Thank you for your reply......I agree with you and your analogy.

The ironic thing to this mess is.....when I picked up the car, after the delivery specialist was stumped with my question, she went and got the SM. The SM was promoted recently and was my MA that sold me the car. He came out and said quiet emphatically and was so sure that the digital KM/hr was on board...he tried and tried...but....he could not bring it up...then he tells me that the car will have to go into service so that they can look at it and reprogram the software.....so my point is...the SM was under the same impression as me when he sold me the car and when the car was delivered. That is how he sold me the car with this function as I had asked for...an experienced person in this capacity was fooled too, not just me. So now I will wait for an answer from the dealership.

 

You need to identify the dealer to the rest of us. When they hear the situation has been publicized, they will further motivated to do what's right. This is an opportunity for them to gain a whole lot of credibility with all the potential Mini buyers in your area who are reading this. Or they can make the mistake of not properly addressing the situation, and it will cost them far more than it would have cost to rectify this. Once you have identified the dealer, we can use the power of this forum to apply pressure. All of their customers on this forum should telling the dealer everytime they visit, whether it be for service or sales, that they are aware of what happened and want to know what they are doing about it. If they have not already helped you, they will get the message. As a previous poster said, don't let them get away with this.

 

Thanks very much for your input...point we'll taken ....it would be unfair at this time to disclose the dealership name. I would like to give them an opportunity to respond to my issue. They promised that they would resolve it. Let's wait and see before I do.....

BEWARE anyone who has ordered the F56 Justa...........it will all depend on what country you live in. Why, because all countries configure the base Justa to their own marketing and pricing agendas. For the Canada as a example, their base Justa configuration can be different from the USA. In Canada, any owner who will order the Justa like me WILL NOT get a digital KM/hr display like we all did on our 2013's and prior. You will ONLY get a small analog speedometer. If you want a digital display that will give you the precise speed rather than approx speed you must purchase the Loaded Package as an added option $$$. How do I know, cuz I am one of the unfortunate ones hit by this change. Was I told about it.....NOPE.

 

Unfair? How so? If they do in fact resolve the issue, they will get great positive publicity. If I was in the market for a new Mini in your area, I would want to know.

 

Thanks Rob
I can find it on my US MCS 2014
No xtra electronics
Can you make it the default?

 

The dealership is offering to do this as a work around. Would you do it ?

The dealer wants to install MINI PORTABLE NAVIGATION XL SYSTEM. It has GPS, Spped Limit and Actual Speed digital readout.

http://www.shopminiusa.com/PRODUCT/1...TION-XL-SYSTEM

 

It's not a bad offer, but will you be happy? Even though it's a factory add-on accessory it's still not 100% factory as they are just taking a Garmin GPS and branding it MINI. The actual GPS unit can be had for ~$100 US.

It would indeed work though and to be honest the speed would be almost 100% accurate since it's coming from the satellites where-as the in-car speed it coming from a wheel sensor. Another plus... you'll have navigation.

In the end only you can decide if this is worth it. I do give the dealer prop's for at least thinking outside the box to come up with a solution.

 

An add on to get in the way
Wouldn't be my preference
Nice dealer gesture however

 

I would also want something like factory installed.
Looking at a big GPS add on is also not my choice just to get digital KM/hr seems kinda ridiculous and overkill for this purpose. I don't need a map.
I am not sure what else I can do or what else can be offered to me?

 

What are your choices? Keep the car "as is" or get the external navigation? If so I'd get the nav unit. It's not a perfect solution but certainly better than your current situation.

 

Exactly the same in my 2015 MC.

 

Very good point !

 

In the US the Fully Loaded package includes 3 other packages, I think Sport, Premium, and one with the NAV I think. It costs about $4000 here. Would you have spent that much money to have the digital speedo? You'd end up with a bunch of options beyond that simple thing.

 

That's a nice gesture by the dealer.

But there is one other potential solution, have the dealer replace the car with the options you want (at your expense). If you don't care to spend that much money, they should just take the car back and refund your money. If you do that, it is feasible for you to buy a replacement car in the U.S. (where you can get the digital speed as standard equipment)?

 

The GPS includes the MINI Click & Drive mount.

What did they say about adding the computer?

What do you suppose the computer is? I can't imagine it's anything but software.

In the R50 it was a button and coding. The button's there?

It looks like it was an "unlock" on the R56. That's just stupid.

 

Exactly as my CANADIAN spec'd 2014 MCS w the FULLY LOADED pkg works. I have both analog and digital available, but unlike the OP, I never bother with the digital. This thread got me wondering if have the digital, and now I know. Thanks.

 

This is interesting, retrofit on-board computer, with a note that a code needs to be created by BMW.
I can't tell for sure, but it looks like it's just a code you put in, no physical parts. €150.
God damn them.
It's only listed on European cars, probably because it's standard equipment in the US.
62102219758
http://www.realoem.com/bmw/showparts...=62&fg=95&hl=1

 

You can add a garmin gps that will display digital mph or kph