I have no intention to drag Randy through the mud here. I have been a friend of Randy's since the earliest days of the MINI scene and have been a customer of his since I began to upgrade my MINI.

This is a highly unusual situation because Randy is known to only sell and install the genuine Alta product. It is the only pulley he advertises on his website because he believes it to be the best after testing the others available on the market.

Now we have a situation in which Alta has announced that there are "fake" Alta pullies being sold and installed but they have not named any names.

We also have kenchan, a highly respected long-time NAM member who has reported that his custom polished pulley that was personally installed by Randy may not be the genuine Alta pulley that he believed he had purchased.

I have no idea what has happened here, but it sounds as if at least one questionable pulley may have been sold and installed by Randy, and only Randy can explain the origins of this pulley.

Randy was the first to set the bar very high by "showing us the numbers" and only offering products that he has extensively tested before offering them to his customers. His straight-forward and honest business practices have been a real asset to our community.

This is such a highly unusual situation that Randy's explanation of the origin of kenchan's polished pulley is important enough to ask for.

This will probably all make sense once Randy is able to get back online and respond.

 

Looks like that one bolt is different than the other three.

The Alta pulley I recently installed on my car has the "15%" engraving on it, early ones dont since they only offered a 15 percenter at the time. Now with 15, 17 and 19s offered, they also show the overdrive as well.

 

Please see my response on page one.


Randy

 

I knew it would all make sense once Randy got online to explain it.

Looks like he explained it and backed his products up with his rock-solid warranty before I could even finish typing my previous post!

 

Randy - thanks for filling in the details.

YuccaPatrol - I was there when Kenchan's pulley was installed, so I knew there was nothing sinister going on.

 

After some drama and a sigh of relief, all is well and balance is restored to the world of supercharger pullies.

 

Yeah, but ALTA™ still has a problem with people passing off fake ALTA™ pulleys as if they're real ALTA™ pulleys but they're not really ALTA™ pulleys.

 

I haven't done that though - we have seen evidence of either bad Alta pullies (something I've never seen) or an EXACT duplicate, in which case the info from Alta would be wrong too - it DID have the logo and DID come in the box with the warranty card. This was a case in which two pullies were bought by a customer from somewhere else and brought to me at the Bay Area pulley party - lots of folks saw the issues. The good news is that it wouldn't have gone on the car, so you couldn't have installed it anyway.

I have spoken with Alta, and hopefully all issues with Webb Motorsports questions have been resolved. If anyone who has any issues at all with any of the 508 pulleys I have installed, please contact me directly immediately. I have not had issues with anyone yet, and I want to keep it that way!

Randy

 

So who has a fake Alta pulley? Anyone?

 

By putting it in the palm of his hand.

 

Well Mr. Webb, I hate to inform you of this, but I think there is something wrong with the pulley you put on my car.

Ever since you put it on, my car has started to make funny noises, like whining and hissing, and the occasional spitting of fire out the engine cowling and exhaust pipe, sensitive accelerator pedal, gets to the red before my wrist gets to the gearknob, stuff like that.

I'm telling my mommy on you.

 

I once knew a veternarian that could tell what was wrong with an animal by putting its feces in the palm of his hand..... is this remotely the same?

 

I got a pulley from webb, and it does not have any logo on it.... and i always thought it was an alta pulley.

 

yeh, I really don't care either. It's working fine on my car.
I visually inspect the pulley and the belt when I check the
fluid levels and it's been looking okay. I thought it was the
Alta, but had my doubts.


But the first time I read Randy's post, I thought I read:

"Just to clarify, I have used a German fake of the same style pulley as the Alta."


and I was like, BLAHAHAHAHA!!! he tricked me again! (inside joke)

 

kenchan - pop!

 

I have known Randy since the inception of Webb Motorsports. He has installed parts on several of my cars. He only sells and installs the highest quality products and provides the highest quality labor. To suggest that he would try to "pull the wool over someones eyes" by selling inferior products is absurd!
The people at Alta should be thrilled that Randy has chosen to promote their products, not mad that he has used other products as well. I have seen the Alta pulleys that Randy has polished and yes the Alta is buffed off (they look great though).

Scott Rosenthal
Collector Cars Unlimited

 

Thank God Randy is up at this hour...quickly laying to rest the fears of an entire community. Thanks for the quick response, Randy.

YOU THE MAN

 

After rereading the Alta post, I also wanted to be sure there was no confusion on the parts I have used here.


I have used other than Alta pulleys before. I have never used any pulley of questionable quality. All of the pulleys I have used (except really early on with the press on type) are stainless steel, two piece, taper bore units with high quality hardware. I have put a caliper on every unit.

I'm sure that the original post was intended as a warning to those who have questionable products, something that has never left the building of Webb Motorsports.

And again, all of my parts are backed up with a 2 year/24,000 mile warranty - no matter who the manufacturer is. I sell many different brands, and only the best of those brands. There are actually Alta products, as well as other brands I use, that I don't sell. Quality is very important to me, and honesty is the highest priority.

Just as a reminder, here are the manufacturers we use:

AP Racing
Alta
B3
B&M
Bilstein
BMP/PROMINI
Borla
Denso
Evotech
Ferodo
GRS
Hawk
Helix
H&R
H-Sport
Kingsborne
Koni
Kosei
KW
Leda
M7
Magnaflow
Magnecore
Milltek
Mini Mania
Motul
Moss
NZO
Pagid
PIAA
Pilo Racing
Pipercross
Powerchip
Powerflex
Powerslot
Quaife
Rangeline
Recaro
Rota
RMS
RSpeed
Schrick
Schroth
Sparco
Spax
Spec
SSR
TCE
Team Dynamics
Tilton
Unichip
UUC
Wilwood

And of course, our own products. Many of these manufacturers do not carry a warranty at all, or a lesser one than we supply. If you buy a part from Webb Motorsports, our company stands behind it. I have never had a problem that wasn't resolved (that I'm aware of). If anyone ever has issues with a product they received from Webb Motorsports, contact us immediately and I personally promise, as the owner of the company, to do what it takes to make it right - if I don't you can always post here!

Hope that helps clears things up. Interesting how miscommunication can quickly become something totally misconstrued and cause concern. I want to be sure all concerns are addressed, so please, let me know if they are not.

Thanks,
Randy

 

I think that sums it up.
Thanks very much Randy.

Now lets be careful when buying anything from questionable sources and bringing those products to our pulley parties. I usually recommend doing the parts and installation completely from Webbmotorsports or Helix13 when possible.

Here's a logical question. Someone buys their own pulley parts, goes to Randy's pulley party and asks for him to install it. Now what warranty do they get from Randy? None for parts- see the seller? And how long for labor?

 

So far, I have only installed pulleys that I've put a caliper on and checked before the install (that's how we caught the two bad units at SFO), so I will honor my warranty on any car I've done. Obviously, I'm more comfortable in installing parts I have brought (and that's one of the ways I stay in business ), so I prefer to supply both labor and parts.

Hope that helps!

Randy

 

I thought those pullies were from a German company?

 

I'm just a casual observer of this thread, but this seems like an inconsistency that should be cleared up. For some reason, some people seem to be under the impression that non-ALTA pullies are ALTAs. Is it just an unwarranted assumption on their part?

 

Either you guys haven't read the entire thread, or you're trying to cause trouble — or both!

 

I've read the entire thread and I am not trying to cause trouble. Explain please.

 

Lose the attitude. The inconsistency I'm pointing out should be clear to anyone who has read the entire thread. It's a valid and important question; I'm not trying to accuse anyone of anything.