Drivetrain M7 customers BEWARE!!!
LOL... I'm sorry, nothing personal but it's really funny (hilarious, in fact) that you would call someone out for saying something to you in public instead of PM'ing you, given this whole situation and everything.
In other words... Hi kettle, he's pot. You're both black in color.
Anyway, I don't want to waste any more time on the subject. Good luck!
In other words... Hi kettle, he's pot. You're both black in color.
Anyway, I don't want to waste any more time on the subject. Good luck!
Yes I know, you have repeated your point (if you can call it that) repeatedly and its quite drilled into everyones heads now that you think its M7s fault and that you should get all of your money back for the system, injectors and installation. You got the amount you both agreed on, now go away.
Originally Posted by JCampos
Yes I know, you have repeated your point (if you can call it that) repeatedly and its quite drilled into everyones heads now that you think its M7s fault and that you should get all of your money back for the system, injectors and installation. You got the amount you both agreed on, now go away. 
just what i paid for the system.
K, then you settled this out of the forums..... why are you even here then? To warn people that you got your money back for a nitrous system that was faulty? I really dont see your point in posting this all over the forums except to make an *** out of yourself.
Originally Posted by JCampos
K, then you settled this out of the forums..... why are you even here then? To warn people that you got your money back for a nitrous system that was faulty? I really dont see your point in posting this all over the forums except to make an *** out of yourself.
I understand that if something doesn't work the customer should be able
to get some sort of a refund. But in this case the system had been used
for more then an extended time and I felt that $700.00 of the $799.00
he payed originally was more then fair.
I told Gunther I was happy to pay him $700.00 and he agreed.
The check was written 9/23 04 he cashed it and that was it, no calls
or email's to reflect any non satisfaction.....That's it.
to get some sort of a refund. But in this case the system had been used
for more then an extended time and I felt that $700.00 of the $799.00
he payed originally was more then fair.
I told Gunther I was happy to pay him $700.00 and he agreed.
The check was written 9/23 04 he cashed it and that was it, no calls
or email's to reflect any non satisfaction.....That's it.
Originally Posted by JCampos
I read all of it. You agreed to the amount, you cashed the check, now you complain. This isnt bad customer service, this you feeling like you should share your bad customer service experience with us. If you were unhappy, why did you settle on the amount? I understand the extra $99 isnt worth the time/effort to go to court, but if you agreed to the amount shut up about it and quit complaining.

the kit was 799 plus shipping and handling and tax
it was closer to $950. not that that makes much difference.
i think what you said is exactly the same thing. bad customer service and bad customer service experience. well you are right i am just sharing my bad customer service experience.
the reason i said Ok to the $700 was becasue i knew if i went to court it would cost me more than $700. so i took the money and shared my bad customer experience. i'm not complaining or whining about anything here. i am just stating facts OVER AND OVER..
Holy crap! I was away from the computer last 6 or so hours to get my wife a car (no, not another MINI!), and I came back to find this fiasco...
Peter had shared with me sometime ago about some guy pushing nitrous on the track, but I had thought that was all resolved. Since others have already addressed this, including Randy Webb, I will not venture down that road...
An attack on Peter's character is something that I wish to address though. From my experiences, and there have been many, he has been honest, kind, and most helpful. He talked me out of a purchase of his t-stat due to the rather cold canyon where I live. He's helped me with install questions with returned phone calls, during the days, nights and also weekends. Even when I've purchased products from others, he helped me with tips, most recently with a brake install. When I was building my custom exhaust, he sent to me his sound meter, and volunteered to do so. Like when I speak with Randy Webb, Peter gives me his undivided attention, and has never rushed me off the phone, answering all of my questions. When I got a bad TB (early-on issue), he acknowledged it and took care of it...
Nitrous is not my cup of tea, but if it were, I would have no qualms about approaching Peter about a solution. Besides being truly passionate about the MINI, the man has been a true pleasure to work with.
As others have said, cashing that check tacitly, if not explicitly, serves as an agreement. I wish you didn't feel wronged because I know that feeling. And I hope that you can find some peace, and move-on...
Peter had shared with me sometime ago about some guy pushing nitrous on the track, but I had thought that was all resolved. Since others have already addressed this, including Randy Webb, I will not venture down that road...
An attack on Peter's character is something that I wish to address though. From my experiences, and there have been many, he has been honest, kind, and most helpful. He talked me out of a purchase of his t-stat due to the rather cold canyon where I live. He's helped me with install questions with returned phone calls, during the days, nights and also weekends. Even when I've purchased products from others, he helped me with tips, most recently with a brake install. When I was building my custom exhaust, he sent to me his sound meter, and volunteered to do so. Like when I speak with Randy Webb, Peter gives me his undivided attention, and has never rushed me off the phone, answering all of my questions. When I got a bad TB (early-on issue), he acknowledged it and took care of it...
Nitrous is not my cup of tea, but if it were, I would have no qualms about approaching Peter about a solution. Besides being truly passionate about the MINI, the man has been a true pleasure to work with.
As others have said, cashing that check tacitly, if not explicitly, serves as an agreement. I wish you didn't feel wronged because I know that feeling. And I hope that you can find some peace, and move-on...
peter refunded most of the $ because:
-his venom kit didn't work, causing engine shutdowns after 3 sec;
G is pissed because after all the trouble with the venom kit not working, he had trouble getting the partial refund.
those seem to be the agreed on facts.
As far as the engine destruction, G's claim is it happened without the venom system (he never could get it to operate for more than 3 sec) and he isn't asking for Peter to be responsible. Peter's claim is that he heard that G blew the engine and his partner saw the blown parts. The blown engine issue is a smoke screen though put up by the M7 team, since it has nothing to do with G's assertions. So is the M7 team assertion of nitous abuse, since the system wasn't working for longer than 3 sec., and even if it was, a main feature of the Venom is to monitor and protect your car.
here is a bit of observation. If you put an aftermarket performance kit on your car and it breaks or doesn't work. the industry standard is for you to get your $ back. That does NOT include any of your install/de-install costs or the cost for the ruin of any associated parts. C'est la vie.
G does have every right to complain about the service, parts, non-functionality even if he got his $ back. Granted it is only one data point, but it still is worth knowing about.
-his venom kit didn't work, causing engine shutdowns after 3 sec;
G is pissed because after all the trouble with the venom kit not working, he had trouble getting the partial refund.
those seem to be the agreed on facts.
As far as the engine destruction, G's claim is it happened without the venom system (he never could get it to operate for more than 3 sec) and he isn't asking for Peter to be responsible. Peter's claim is that he heard that G blew the engine and his partner saw the blown parts. The blown engine issue is a smoke screen though put up by the M7 team, since it has nothing to do with G's assertions. So is the M7 team assertion of nitous abuse, since the system wasn't working for longer than 3 sec., and even if it was, a main feature of the Venom is to monitor and protect your car.
here is a bit of observation. If you put an aftermarket performance kit on your car and it breaks or doesn't work. the industry standard is for you to get your $ back. That does NOT include any of your install/de-install costs or the cost for the ruin of any associated parts. C'est la vie.
G does have every right to complain about the service, parts, non-functionality even if he got his $ back. Granted it is only one data point, but it still is worth knowing about.
Originally Posted by CPEWEGO
you quoted what peter wrote, not what actually happend. the kit was 799 plus shipping and handling and tax
it was closer to $950. not that that makes much difference.
it was closer to $950. not that that makes much difference.
I agree with your right to let everyone know that your Nitrous kit didn't work as advertised. That's what this forum is for. He did give an agreed upon refund though so I don't understand the bitter feelings.
Good Morning everyone... :smile:
I would like to explain how it's possible to blow up an engine with a M7 nitrous
system.
The promisse is that the M7/ venom computer will watch over the A/F ratios
and imediatly shut down the solenoid if it sees an lean condition...and so it does.
Unless you do this:
Floor it run the system untill Solenoid shutts down (computer resets)
Floor it run the system untill Solenoid shutts down (computer resets)
Floor it run the system untill Solenoid shutts down (computer resets)
Floor it run the system untill Solenoid shutts down (computer resets)
What you have done is managed to fool the computer in to thinking that
that the system was reset and the A/F ratios are back to normal..
In the case of G's car I did see the engine in person not just hear say.
An assertion that this amount of destruction would come from running
out of fuel / fuel surge is ridiculous at best, it was all from (see above).
With all that said our N2O system is by far the safest and easiest to use on
the market as of today.
Sincerly
peter
Team M7
562-712-3270
www.m7tuning.com
I would like to explain how it's possible to blow up an engine with a M7 nitrous
system.
The promisse is that the M7/ venom computer will watch over the A/F ratios
and imediatly shut down the solenoid if it sees an lean condition...and so it does.
Unless you do this:
Floor it run the system untill Solenoid shutts down (computer resets)
Floor it run the system untill Solenoid shutts down (computer resets)
Floor it run the system untill Solenoid shutts down (computer resets)
Floor it run the system untill Solenoid shutts down (computer resets)
What you have done is managed to fool the computer in to thinking that
that the system was reset and the A/F ratios are back to normal..
In the case of G's car I did see the engine in person not just hear say.
An assertion that this amount of destruction would come from running
out of fuel / fuel surge is ridiculous at best, it was all from (see above).
With all that said our N2O system is by far the safest and easiest to use on
the market as of today.
Sincerly
peter
Team M7
562-712-3270
www.m7tuning.com
Originally Posted by M7
What you have done is managed to fool the computer in to thinking that that the system was reset and the A/F ratios are back to normal..
Also, do you not recommend using the nitrous for more than a few seconds at a time?
Originally Posted by andy@ross-tech.com
What about potentially damaging conditions from high EGT or excessive cylinder pressure? Wouldn't it be possible to damage an engine with these, while the nitrous controller isn't monitoring them?
Randy
Thank you for asking Andy...
The N2O controler will see any lean A/F but it will take a couple of seconds to catch up in the scenario I put forth...
High cylinder pressures and EGT's are the byproducts of nitrous use, that is why we recomend to squeeze the juice judiciously ie, 15-20 second max and then cool down between the runs.
If you follow the directions (see above) nitrous is very safe, and up to today
I had zero reports of blown engines or other associated problems.
That is also the reason we will not recomend the system for an MC as we had run in to some ECU glitches when testing.
Hope that answered the questions.
peter
Team M7
562-712-3270
www.m7tuning.com
The N2O controler will see any lean A/F but it will take a couple of seconds to catch up in the scenario I put forth...
High cylinder pressures and EGT's are the byproducts of nitrous use, that is why we recomend to squeeze the juice judiciously ie, 15-20 second max and then cool down between the runs.
If you follow the directions (see above) nitrous is very safe, and up to today
I had zero reports of blown engines or other associated problems.
That is also the reason we will not recomend the system for an MC as we had run in to some ECU glitches when testing.
Hope that answered the questions.
peter
Team M7
562-712-3270
www.m7tuning.com
Personally, I wouldn't trust a narrowband O2 sensor like the stock one to do anything but provide a reference during closed loop operation for steady-state, idle, and part-throttle conditions. To use that sensor as the safety net for making sure the engine isn't running "lean" is not appropriate. Due to the resolution of a narrowband, an engine-destroying 14:1 A/F with nitrous and high boost looks almost identical, voltage-wise, as a relatively safe 12:1 A/F.
That said, many people run nitrous with no safegauards at all, so I guess something is better than nothing.
That said, many people run nitrous with no safegauards at all, so I guess something is better than nothing.
Originally Posted by jlm
peter refunded most of the $ because:
-his venom kit didn't work, causing engine shutdowns after 3 sec;
G is pissed because after all the trouble with the venom kit not working, he had trouble getting the partial refund.
those seem to be the agreed on facts.
As far as the engine destruction, G's claim is it happened without the venom system (he never could get it to operate for more than 3 sec) and he isn't asking for Peter to be responsible. Peter's claim is that he heard that G blew the engine and his partner saw the blown parts. The blown engine issue is a smoke screen though put up by the M7 team, since it has nothing to do with G's assertions. So is the M7 team assertion of nitous abuse, since the system wasn't working for longer than 3 sec., and even if it was, a main feature of the Venom is to monitor and protect your car.
here is a bit of observation. If you put an aftermarket performance kit on your car and it breaks or doesn't work. the industry standard is for you to get your $ back. That does NOT include any of your install/de-install costs or the cost for the ruin of any associated parts. C'est la vie.
G does have every right to complain about the service, parts, non-functionality even if he got his $ back. Granted it is only one data point, but it still is worth knowing about.
-his venom kit didn't work, causing engine shutdowns after 3 sec;
G is pissed because after all the trouble with the venom kit not working, he had trouble getting the partial refund.
those seem to be the agreed on facts.
As far as the engine destruction, G's claim is it happened without the venom system (he never could get it to operate for more than 3 sec) and he isn't asking for Peter to be responsible. Peter's claim is that he heard that G blew the engine and his partner saw the blown parts. The blown engine issue is a smoke screen though put up by the M7 team, since it has nothing to do with G's assertions. So is the M7 team assertion of nitous abuse, since the system wasn't working for longer than 3 sec., and even if it was, a main feature of the Venom is to monitor and protect your car.
here is a bit of observation. If you put an aftermarket performance kit on your car and it breaks or doesn't work. the industry standard is for you to get your $ back. That does NOT include any of your install/de-install costs or the cost for the ruin of any associated parts. C'est la vie.
G does have every right to complain about the service, parts, non-functionality even if he got his $ back. Granted it is only one data point, but it still is worth knowing about.
i am glad someone has looked at all the facts
thanks
Originally Posted by M7
If you follow the directions (see above) nitrous is very safe, and up to today
I had zero reports of blown engines or other associated problems.
That is also the reason we will not recomend the system for an MC as we had run in to some ECU glitches when testing.
I had zero reports of blown engines or other associated problems.
That is also the reason we will not recomend the system for an MC as we had run in to some ECU glitches when testing.
up to today he has had not reports of blown engines????? he already said that he knew about what happend to my motor months ago. and he said he thinks it was because of his nitrous kit. so that is not true.
then he says that there are no reports of associated problems.....again not true.
His partner Randy (maxmini) has the venom kit and he was having the exact same problem with his nitrous setup... i haven't mentioned this before because i didn't want to get Randy involved, but now that Peter is lying about the facts i have to bring this out. but Randy has the same problem with his kit.
Peter says that they don't reccomend the nitrous kit anymore because they ran into some problems during testing????? so i guess i was a test. you would figure that any responsible vendor would test the product before they let the customer pay for it. and according to Peter, let them blow up their motor.
i am also confuse at what he means when he says that they have not have any reports of problems but we are not reccomending it. if you had no problems then why not support it.
Originally Posted by D1JL
Where can I send my $1.00?
If everyone else involved here did the same, maybe this thread will go away!!!
Dave
If everyone else involved here did the same, maybe this thread will go away!!!
Dave
Originally Posted by M7
Thank you for asking Andy...
The N2O controler will see any lean A/F but it will take a couple of seconds to catch up in the scenario I put forth...
High cylinder pressures and EGT's are the byproducts of nitrous use, that is why we recomend to squeeze the juice judiciously ie, 15-20 second max and then cool down between the runs.
If you follow the directions (see above) nitrous is very safe, and up to today
I had zero reports of blown engines or other associated problems.
That is also the reason we will not recomend the system for an MC as we had run in to some ECU glitches when testing.
Hope that answered the questions.
peter
Team M7
562-712-3270
www.m7tuning.com
The N2O controler will see any lean A/F but it will take a couple of seconds to catch up in the scenario I put forth...
High cylinder pressures and EGT's are the byproducts of nitrous use, that is why we recomend to squeeze the juice judiciously ie, 15-20 second max and then cool down between the runs.
If you follow the directions (see above) nitrous is very safe, and up to today
I had zero reports of blown engines or other associated problems.
That is also the reason we will not recomend the system for an MC as we had run in to some ECU glitches when testing.
Hope that answered the questions.
peter
Team M7
562-712-3270
www.m7tuning.com
Originally Posted by CPEWEGO
Peter says that they don't reccomend the nitrous kit anymore because they ran into some problems during testing????? so i guess i was a test. you would figure that any responsible vendor would test the product before they let the customer pay for it. and according to Peter, let them blow up their motor.
IMO, you're overreaching by saying that Peter's statement means you were a test subject or that they didn't test the system on the COOPER S.
Also, I would personally appreciate it if you didn't accuse each other of lying. You have your side to tell. Peter has his. The rest of us are reading along. I understand you're frustrated, but making accusations of "lying" doesn't help bring any further clarity to this.
Originally Posted by DiD
Let's be clear here. Peter said they had problems in testing of the system on the COOPER and therefore, they don't recommend the system for the COOPER.
IMO, you're overreaching by saying that Peter's statement means you were a test subject or that they didn't test the system on the COOPER S.
Also, I would personally appreciate it if you didn't accuse each other of lying. You have your side to tell. Peter has his. The rest of us are reading along. I understand you're frustrated, but making accusations of "lying" doesn't help bring any further clarity to this.
IMO, you're overreaching by saying that Peter's statement means you were a test subject or that they didn't test the system on the COOPER S.
Also, I would personally appreciate it if you didn't accuse each other of lying. You have your side to tell. Peter has his. The rest of us are reading along. I understand you're frustrated, but making accusations of "lying" doesn't help bring any further clarity to this.
i appologize for saying peter lied. maybe he just forgot that his partner had exactly the same problem as i did with the nitrous kit. i hate this drama and i hate how this has turned out but what i hate more is when people try to justify why they ripped somone off.
i have not interest in continuing to defend my facts, but when peter states something that isn't a fact i can't help myself. sorry


