I ordered an M7 strut brace, and I received it today. The box had been crushed and torn in transit. It looked like something had been jabbed into the side of the box as well. Anyway, I opened it and the brace had been scraped by whatever had been stuck through the box. I know very little about these, but it's bowed in the opposite direction than it is after installation. It's possible that this is the way it's supposed to be. Maybe once you get it on and tighten all the bolts it bends back in the right direction. I'm not sure. Is it suppose to be bent this way, or is this more damage caused during shipping? I'm not sure what to do.

 

pictures? I'd call M7 in the AM.

 

Call Peter at M7 and ask him what it should look like. Did you buy it from Peter? If you did, he will take care of you.

If not, call FedEx. I ship over a million dollars a year with FedEx because of their quality of service . If they damaged it they should take care of it. Did you take photos before you opened it?

Longboard

 

Did you get the insurance?

 

Sorry for the inconvenience but if you bought the part from us, the part is insured so we will take care of you....
Call Shelly in the morning.

Peter
M7 Tuning
562-608-8123

 

Thank you Peter. I ordered it from a dealer though. I'll contact them. Thank you for your comments.

 

I had my strut brace bent by the shipping company back in May, Peter quickly replaced it! No worries it will be taken care of. They're excellent on these issues

 

Hope your dealer is just as excellent.
Dealers are good but direct is better.
My .02