Suspension Strut Question

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Jul 3, 2014 | 05:51 PM

fastzombie

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4th Gear

Joined: Oct 2012

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From: Maine

Strut Question

I purchased some Sachs struts. One of the struts came out of the box with the lower spring plate loose. The other strut the lower spring plate is firmly attached at the lower strut body. Is this normal?

Jul 4, 2014 | 06:35 AM

ashchuckton

5th Gear

Joined: Oct 2012

Posts: 999

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From: Nunavut

No it isn't. I'd contact the seller about a replacement.

Jul 4, 2014 | 04:49 PM

NC TRACKRAT

6th Gear

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Joined: May 2006

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From: NC

I had the same thing happen with a KONI Sport strut right outta the box. They promptly replaced it under warranty.

Jul 6, 2014 | 04:06 PM

fastzombie

Thread Starter

4th Gear

Joined: Oct 2012

Posts: 579

Likes: 15

From: Maine

Thank You for the feedback. Common sense and intuition told me it wasn't normal. I wanted to double check before seeking a return. Nothing looked damaged, it was just loose.