Just curious, has anyone actually received a letter from Mini telling them about the aux water pump recall? I already had mine replaced because my dealer was proactive but I have yet to receive a letter.

 

As the 2nd owner, not yet...recall was done a while ago.

 

I did, 2 days ago. Going to dealership tomorrow for the fix.

 

No letter yet, but my dealer did it anyway.

Just a question, but if you are the second owner, how does MINI know you own it? Did you resister in the Owners Lounge on the MINI USA web site?

 

I haven't received anything from MINI yet, but I did get an email from my dealer letting me know that my car was included in the recall.

 

Original owner but we have not received anything yet.

 

I haven't received a letter either. I'm the original owner.

How hard can it be to send out a letter to the owners?

 

Original owner and no letter yet. Build date is within recall issue. But we have had the water pump replaced twice a few years ago ......... ?

 

The aux pump was replaced or the water pump was replaced?

 

Uhm, that's a good question ... I've forgotten which as it was two years ago or so. I'm thinking not the aux now that I think about it.

 

Ahhh... have you ever ran a customer system database with serial numbers, addresses, and other contact info?
I'm not alluding to it's stupid hard, but there's multiple checks and record confirmation that must be done first.

- Erik

 

I just had mine done yesterday, no letter ever recieved. Dealer just plug your key fob into computer and if it is required they do it. They also noticed my main water pump was leaking so they replaced that also. They also flushed my brake fluid and changed my filters while I was there.

 

Just had my aux water pump done today; never received a letter. My heater wasn't working correctly, dealer says my thermostat (and housing) was leaking (had it replaced, $442), main water pump has very minor leak ($645, will wait a couple weeks to fix). Heater now working great, car running perfect. My warranty of course is expired. Got 61k on this baby. love my Mini but too much crap happening for a 3.5 year old car.

 

My Clubman S was made in Jan-2011. I saw your info that your one was made in 2011. But I previous read a detailed breakdown of each model. The issue for Clubman and Hardtop is up to manufacture date before Oct-2010. For Country, up to Jan-2011. So don't worry! I don't have the letter from the dealer too :-)

If you are worried, actually you can hear whether the pump works or not when the engine is turned off. You can hear some "beep" sound below the bonnet for a few minutes. The water pump is working!

 

Pump working is not the problem. The circuit board that controls the auxiliary water pump has a tendency to overheat and burn up, perhaps taking the rest of the car with it.

 

Anyway, if you car was made after Oct-2010. It is not affected except Countryman

 

With modern technology it shouldn't be that hard to get a letter out quickly. What gets me is there are probably thousands of people that haven't heard about this. I wonder if the NHTSA gives car makers a certain amount of time to contact owners...

 

Yes I received the letter early this week and had the work done yesterday.

 

No letter but confirmation from dealer. Having it done in two weeks.

 

I did not get the letter yet for my 2010 MCS, but went in last week for my free oil change service and the dealer did the recall aux pump changeout without even asking. I was in and out in under 3 hours.

 

No letter, but dealer called twice and set up appointment to fix on second call. I've had recalls on other cars, but never had dealers being this proactive.

 

no letter, only got it done when i brought the car in after the engine died

 

no letter yet.
i did get a post card from a local dealer about it though. my car is stored for winter, so I'll schedule when there isn't snow on the ground anymore

 

Our recall notice finally came today.

 

I received my recall letter today too! I guess everyone should be receiving one soon.