Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for MINI Clubman (R55), Cooper and Cooper S(R56), and Cabrio (R57).

JD Power survey

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Old May 6, 2009 | 08:21 AM
  #1  
zoltiz's Avatar
zoltiz
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3rd Gear
Joined: Jan 2009
Posts: 222
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From: Atlanta, GA
JD Power survey

I bought the Clubbie mid-February and last night I came home to a JDPower survey (8 pages worth). They also included a "gift" for filling out the survey - $1 bill. Considering it took me about 15 minutes to fill it out, they pay about $4/hour. Need to check if there are any labor laws that can fix it :D

Anyway, after I was done filling out my survey (the car seemed to average about 9 out of 10 overall, with nothing in the "problems" section), I went to JDPower website and looked at '08 ratings. MINI is second. From the end.

What did I get myself into...
 
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Old May 6, 2009 | 10:10 PM
  #2  
Ken G.'s Avatar
Ken G.
4th Gear
Joined: May 2008
Posts: 493
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From: San Diego, CA
Looking at JD Power's 2008 Initial Quality Survey right now, it is rated with two dots in most categories, which is labled "The Rest" in their rather unhelpful legend. Does "The Rest" mean it's bad, or just not rated as highly as the top few percent?

I don't know, maybe most people motivated to respond to JD Powers have lots of problems with their vehicles? I've been perfectly happy with my 08 MCS.
 
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