Engine light - BMW puzzled!?
Engine light - BMW puzzled!?
Well here it is the full third day my car (2008 Clubman S) has been in for engine light at 2,000 miles!
The engine light came on Tuesday, I had it towed Wednesday morning - no action taken! Thursday - I call at 1:00pm, they say the codes are clear - no evidence of an issue (light still on)! They contact BMW - they say flash the computer return to customer. They flash engine light comes on! BMW - check fuel for too much alcohol - fuel fine (I had Texaco 95 in it!). Engine light still on intermittent! The Service Advisor says he is working with the shop supervisor and tech to look at all systems. That was Thursday night - I relent and let them keep on working - want to get to the bottom hoping for Friday return and long rides in the car! Friday - I call back at 1:00pm - SA not in today someone else handling is stuff, she went to look for tech, came back tech is at lunch, she will call back! I wait, wait, wait, at 3:45pm I call, many times - finally get through! The new SA, goes and looks for the tech, he tells me the same information I got yesterday - contacting BMW, not sure what the problem is! Jeez, now they are keeping the car - for the weekend, and will get back with me Monday!
>>They can't figure out a tiny tiny engine - hate to see what they do with the big beemers!
If anyone can help me point the BMW service department in the right direction it would be appreciated!
I know how these things can go - I am a past VW Touareg 2004 owner - basically a chump - I hope this beautiful driving car doesn't turn into a "touareg"!!
Please HELP
The engine light came on Tuesday, I had it towed Wednesday morning - no action taken! Thursday - I call at 1:00pm, they say the codes are clear - no evidence of an issue (light still on)! They contact BMW - they say flash the computer return to customer. They flash engine light comes on! BMW - check fuel for too much alcohol - fuel fine (I had Texaco 95 in it!). Engine light still on intermittent! The Service Advisor says he is working with the shop supervisor and tech to look at all systems. That was Thursday night - I relent and let them keep on working - want to get to the bottom hoping for Friday return and long rides in the car! Friday - I call back at 1:00pm - SA not in today someone else handling is stuff, she went to look for tech, came back tech is at lunch, she will call back! I wait, wait, wait, at 3:45pm I call, many times - finally get through! The new SA, goes and looks for the tech, he tells me the same information I got yesterday - contacting BMW, not sure what the problem is! Jeez, now they are keeping the car - for the weekend, and will get back with me Monday! >>They can't figure out a tiny tiny engine - hate to see what they do with the big beemers!
If anyone can help me point the BMW service department in the right direction it would be appreciated!
I know how these things can go - I am a past VW Touareg 2004 owner - basically a chump - I hope this beautiful driving car doesn't turn into a "touareg"!!
Please HELP
What code or codes are being thrown? They are clearing a code or codes so it ( engine computer ) is communicating. Find out what codes are being cleared, then maybe we can give you a better idea why it is hard for them to keep it out.
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