Engine Knock During Cold Start
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2nd Gear
Joined: Aug 2007
Posts: 54
Likes: 0
From: Sacramento
I recently wrote an email to MINIUSA and here's what they have to say...more BS!
-----------------------------------------------------------------
Hi Sundevil,
Thanks for writing MINI. We are sorry to hear of the problems you are
having with your MINI.
Unfortunately, we aren't able to provide remote technical advice via
e-mail. You may want to speak with the Service Manager at Niello MINI
regarding your concerns. Another suggestion I can offer would be to get a
second opinion at another MINI dealer. If you need it, you can find a
list of our MINI dealers and their contact information on our website,
http://www.miniusa.com/link/findadealer/dealerlocator.
If there are further questions I can assist with, please feel free to
drop me an e-mail. I will be happy to lend a hand.
LET’S MOTOR.
Jen Edgin
MINI Customer Relations and Services
Representative
866.ASK.MINI (275-6464)
-----Original Message-----
From: Sundevil
Sent: 1/11/2008 12:00:00 AM
To: webmaster@askminiusa.com
Subject: Technical issues
question/comment:
I recently purchased an MCS in September 2007. I have been noticing
that during cold starts (below 40 degrees fahrenheit) the engine is very
loud and it sounded like it needed a valve job. The tapping sound
continues during idle and it subsides after about five minutes. I brought
this issue to Niello of Sacramento and they could not detect this
issue. Several MCS owners in the U.S. are already expressing their concern
about the problem and the dealers are dumbfounded by the numerous
complaints that they have received.
I am attaching a link to an important forum about this issue.
https://www.northamericanmotoring.com/forums/showthread.php?t=121761
Please let me know how you can address this problem regarding the MCS.
It is very obvious that this issue will not go away and will affect
the reputation of the car it not resolved.
Thanks,
Sundevil
-----------------------------------------------------------------
Hi Sundevil,
Thanks for writing MINI. We are sorry to hear of the problems you are
having with your MINI.
Unfortunately, we aren't able to provide remote technical advice via
e-mail. You may want to speak with the Service Manager at Niello MINI
regarding your concerns. Another suggestion I can offer would be to get a
second opinion at another MINI dealer. If you need it, you can find a
list of our MINI dealers and their contact information on our website,
http://www.miniusa.com/link/findadealer/dealerlocator.
If there are further questions I can assist with, please feel free to
drop me an e-mail. I will be happy to lend a hand.
LET’S MOTOR.
Jen Edgin
MINI Customer Relations and Services
Representative
866.ASK.MINI (275-6464)
-----Original Message-----
From: Sundevil
Sent: 1/11/2008 12:00:00 AM
To: webmaster@askminiusa.com
Subject: Technical issues
question/comment:
I recently purchased an MCS in September 2007. I have been noticing
that during cold starts (below 40 degrees fahrenheit) the engine is very
loud and it sounded like it needed a valve job. The tapping sound
continues during idle and it subsides after about five minutes. I brought
this issue to Niello of Sacramento and they could not detect this
issue. Several MCS owners in the U.S. are already expressing their concern
about the problem and the dealers are dumbfounded by the numerous
complaints that they have received.
I am attaching a link to an important forum about this issue.
https://www.northamericanmotoring.com/forums/showthread.php?t=121761
Please let me know how you can address this problem regarding the MCS.
It is very obvious that this issue will not go away and will affect
the reputation of the car it not resolved.
Thanks,
Sundevil
1st Gear
Joined: Jun 2007
Posts: 50
Likes: 0
Hey Sundevil. After reading all of the information on-line about this issue, I am just going to not worry and drive it out. I don't have any sounds after warm up. Except for the rough streets in East Sac. I will worry about it when the warranty get close to expire. It is not piston slap.
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