My sister brought her 05 s in for a power steering problem that was fixed when she picked it up the nav system did not work. It worked before the tow truck picked up the car the dealer says nothing can be done except replace the unit. any one have a problem like this?

 

Doesn't make much sense. Does it read the Nav DVD? Any signs of life, or is it completely dead?

 

it trys to read the disc but says it is bad. The dealer said to buy a new disc. We barrowed a known good disc and still does not work. Any thoughts?

 

Was it flat towed or tow hooked?

The "known good disc" was borrowed from what year MINI?

 

Ensure your known good disc is a DVD, not CD; try disconnecting the battery - not sure it would do any good, but it can't hurt...

 

What did the dealer say after that? It was evidence that a new disc may not work either.

Try resetting by disconnecting the car battery for a few minutes. If all else fails, at least an '05 is still under warranty (if not too many miles) and Nav replacement would be covered.

 

dont you love taking your car in for one thing and having the dealer say that you have to pay for something to get fixed that worked before you took it! I have a Jeep that was getting a dealer install nav system and when i got it back the cover for the shifter wasnt on straight then I noticed 2 of the clips that hold it on were broken they denied they did it and told me I could buy a new piece form them!!

 

the was flat bed towed,The known good disc was a from the dealer that way she knew before buying,The car is out of warrenty due to milage and they would sell her a new system if she wanted.

 

Might be worth trying to update the firmware. If they tried a current disk and you are on an older firmware I doubt it would work.

What firmware version is the system on? You can find this out by going to settings and posting the numbers in the upper right of the screen.

 

I will check that Thank you!

 

The next thing to do is as previously suggested: disconnect the battery for about a minute (10 seconds minimum) and reconnect. Leave the disc out when you do that and wait for the monitor to tell you that you need to insert the disc. If that doesn't happen, then it's in the circuitry. Try inserting the disc. If it still says bad disc, then try to find another nav disc for an '04-'06 DVD system. Don't trust the dealer to give you one that works. If the problem still exists, then the DVD heads were somehow damaged or put out of alignment. In that case maybe an electronics repair shop can fix it.

 

That is good info I will try that hopefuly this will be solved.Thank you

 

Hello everybody I disconnected the battery waited a few minutes then reconnected. the nav sys. said to insert the dvd so I did then after a few seconde it said the disc was un able to read the disc. What should I do next? does any one in the area of Concord-San Jose California have a dvd from an 05 coop that I can barrow to test for a few minutes?

 

If you had the CD reader, I would just mail you one of my outdated database versions, but since that's not the case...

 

thanks lhoboy, mabey some one else can help

 

Any one in the San Francisco bay area have an 05 dvd we can use for a few minutes to test this cars nav system? Please Please

 

I can hook you up, Brian. PM or email me.

 

I work in Palo Alto if that is convenient for you.

 

thank you Eric and rkw let me ask my sister when the car is available she works in mountain view...Brian

 

I'm in Santa Cruz, but will be in San Jose on Sunday if she wants to try a genuine 2007-2...

 

Hey Guys sorry about the no response i have been working way too much. RKW I have to ask when she is available again so let me get back with you..

 

thank you all for your help it seems the player is bad (crap) is there a refurb place or program out there?

 

Bugger! Not that I know of. Time to search through the wrecking yards...

 

It seems to be not too unusual for the laser to fail. It is a possible cause of your problem, and replacing just the laser component can be done at reasonable cost. Look at these threads:
http://www.x5world.com/navigation-sy...-problems.html
http://www.x5world.com/navigation-sy...-nav-unit.html
The posts on those threads are from Europe, and refer to European suppliers. However the laser head SF-HD4 seems to be fairly generic and there is a vendor on eBay selling them for $16.50. You can probably also find the part locally in Silicon Valley.

 

is this unit country specific?