R61 Buying experience
Buying experience
So I go pick up my new JCW Paceman All4 today.
Yesterday, the sales manager scratched down .9% for 6 years.
Today, when I sat down with the finance girl, I find out that the .9% is on 2013 models, and mine is a 2014.
MINIUSA site says same thing. Okay; honest mistake, no problem..
So I sign all the papers for 1.9% for 6 years, drive off with the car and get a phone call from that same girl, when I'm 45 minutes away, halfway home.
She apologizes for a mistake, and says on that model year, it's 4.1% for 6 years. She's talking with MINI Financial, trying to work something out; she'll call me later.
I'm thinking that, since I have a signed contract for 1.9% for 6 years, I'm solid.
Opinions???
Yesterday, the sales manager scratched down .9% for 6 years.
Today, when I sat down with the finance girl, I find out that the .9% is on 2013 models, and mine is a 2014.
MINIUSA site says same thing. Okay; honest mistake, no problem..
So I sign all the papers for 1.9% for 6 years, drive off with the car and get a phone call from that same girl, when I'm 45 minutes away, halfway home.
She apologizes for a mistake, and says on that model year, it's 4.1% for 6 years. She's talking with MINI Financial, trying to work something out; she'll call me later.
I'm thinking that, since I have a signed contract for 1.9% for 6 years, I'm solid.
Opinions???
I would think if you already signed the papers for 1.9% your locked in for that.. If they made the mistake they will have to eat it.. Its on them really.. Not to mention its strange they didn't catch that while doing the paperwork.. The paperwork went through meaning you qualified for the loan.. Theres no way they would have let the car go with out that.. Good luck and let us know what happens..
That's what I'm thinking. I kind of feel sorry for the girl; she's young, and has only been at the job for two weeks; she was having some trouble with the paperwork even without the interest rate snafu.
That said, it seems to me that I've got the goods on them...
That said, it seems to me that I've got the goods on them...
Ohh that is to bad for the girl..when I went in and picked up my 2013 they were training in a few younger people.. I could see in there eyes they were stressed out..I happened to ask one of them a question..and I thought he was going to pass out.. So on my way out I went back to him and said take a deep breath..it will get better ..lol.. Poor guy.. But as far as I think you def have the upper hand..I totally feel your locked in! good luck!
If you signed a contract along with a MINI FA that specifically stated the term, amount and interest rate, that is a fully enforceable contract. You also have possession of the vehicle and the legally binding contract. You are good to go. MINI will have to eat it since your documentation is a final contract stipulating the terms. 
Best of luck with the car and post pics please! I have yet to see a JCW Paceman and almost bought one myself instead of an 14 S All4.
Best of luck with the car and post pics please! I have yet to see a JCW Paceman and almost bought one myself instead of an 14 S All4.
All ironed out! MINI caved and gave us the 1.9% for six years, as agreed to on the purchase contract.
It turns out they normally will give 1.9% for five years, but not for six.
So in this case, they really didn't give up much.
I'm a happy MINI owner once again!
It turns out they normally will give 1.9% for five years, but not for six.
So in this case, they really didn't give up much.
I'm a happy MINI owner once again!
Similar thing happened to me, I was so unhappy with the financing side - felt like I really got jerked around. Seems like MINI could use some work here. Luckily you had it in writing, but I just had a phone call with the finance manager.
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So, how did the phone call go?
Well the phone call was before the purchase and the finance guy was like, ah ya no reason to go with your credit union, I can get you 1.99 through one of our financers. But when I got there that guy wasn't there and they were like ya that was the wrong rate, see there are no incentives for the Paceman, blah blah. They ended up putting me with a different finance company even though they said they would file it with my credit union for 2.39%. The interest rate matched though, so I didn't push it any further. I gave them pretty bad marks on the survey afterwards though.
They gave you a fantastic deal!
The 2013s in inventory have better financing because they are looking to clear those out of inventory. On my 2014 they quoted 1.9 for 5 years--still very good and better than national banks and most credit unions. The newbie finance guy I dealt with (who recently moved over from the sales side) mistakenly gave me an extra $1,500 down payment on the documents. I must have been feeling generous since I made him redo the paperwork. I wonder how many mistakes they make?
Last edited by TJANK; Oct 18, 2013 at 04:02 PM.
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