R52 Mini convertible roof issues poll
4th Gear
Joined: Jun 2007
Posts: 321
Likes: 1
From: Steeler Nation
I have had some problems with premature wear on my mini convertible roof.
To get a better understanding of the problems with 1st generation mini convertibles roofs, I am conducting a poll on roof problems. Please take the time to fill out this short poll. Thanks in advance
1 - Have you had a problem with your mini convertible roof? No, I have not
2 - What year is your car and how many miles on it? 2006 w/ ~41,000
3 - If you had a problem, how old was your car and how many miles on it when first appeared? N/A
4 - What was the nature of the problem N/A
- Premature canvas wear?
- Mechanical failure (cable, structure, etc.)?
- Electrical (motor or controller)?
- Other (please state)?
5 - Has it been repaired? N/A
6 - If so, did MiniUSA cover the repair under warranty? N/A
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem) N/A
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? N/A
9 - If you paid for the repair, did you have it done with the dealer or an independent shop? N/A
To get a better understanding of the problems with 1st generation mini convertibles roofs, I am conducting a poll on roof problems. Please take the time to fill out this short poll. Thanks in advance
1 - Have you had a problem with your mini convertible roof? No, I have not
2 - What year is your car and how many miles on it? 2006 w/ ~41,000
3 - If you had a problem, how old was your car and how many miles on it when first appeared? N/A
4 - What was the nature of the problem N/A
- Premature canvas wear?
- Mechanical failure (cable, structure, etc.)?
- Electrical (motor or controller)?
- Other (please state)?
5 - Has it been repaired? N/A
6 - If so, did MiniUSA cover the repair under warranty? N/A
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem) N/A
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? N/A
9 - If you paid for the repair, did you have it done with the dealer or an independent shop? N/A
Neutral
Joined: Nov 2009
Posts: 5
Likes: 0
Neutral
Joined: Jun 2009
Posts: 10
Likes: 0
From: Tellico Plains, Tn
converti le roof problems
The answers to this question is YES...faulty cable at 32,000, started on my 2005 and took it into Nashville Mini before warranty was up. It was fixed but before that I told the manager that it was intermitent...so a month later it broke again. No one wanted to fix it saying at that time it was out of warranty. I felt that the cable should have been looked at completely not just pushing the button in the truck that I was aware of.
It took almost 2 years when my friend wrote to the VP and the did fix it as a "goodwill" repair
! I sit here now wanting to sell it because once again only 6 months later the roof will only open the sunroof not all the way.
If anyone knows a trick or could tell me good news please do so. I love the Mini and even though about trading and buying a new one. NOT NOW I'm too afraid of the things that go wrong with the MINI'S.
I live alone, single woman and thank God they did open a MINI dealership an hour away. I had to drive 3 hours 2x's due to this problem trying to get someone to help me. The Service Managers in both Nashville and Atlanta never really looked into the problem. Just told me too bad it's out of warranty.
I'm hoping it's a minor glitch and I will sell it and look for a difference kind of vehicle...better customer service and less problems. I loved my MINI not I'm really disappointed again.
Lily
It took almost 2 years when my friend wrote to the VP and the did fix it as a "goodwill" repair
! I sit here now wanting to sell it because once again only 6 months later the roof will only open the sunroof not all the way.If anyone knows a trick or could tell me good news please do so. I love the Mini and even though about trading and buying a new one. NOT NOW I'm too afraid of the things that go wrong with the MINI'S.
I live alone, single woman and thank God they did open a MINI dealership an hour away. I had to drive 3 hours 2x's due to this problem trying to get someone to help me. The Service Managers in both Nashville and Atlanta never really looked into the problem. Just told me too bad it's out of warranty.
I'm hoping it's a minor glitch and I will sell it and look for a difference kind of vehicle...better customer service and less problems. I loved my MINI not I'm really disappointed again.
Lily
1st Gear
Joined: Jun 2010
Posts: 17
Likes: 0
The answers to this question is YES...faulty cable at 32,000, started on my 2005 and took it into Nashville Mini before warranty was up. It was fixed but before that I told the manager that it was intermitent...so a month later it broke again. No one wanted to fix it saying at that time it was out of warranty. I felt that the cable should have been looked at completely not just pushing the button in the truck that I was aware of.
It took almost 2 years when my friend wrote to the VP and the did fix it as a "goodwill" repair ! I sit here now wanting to sell it because once again only 6 months later the roof will only open the sunroof not all the way.
If anyone knows a trick or could tell me good news please do so. I love the Mini and even though about trading and buying a new one. NOT NOW I'm too afraid of the things that go wrong with the MINI'S.
I live alone, single woman and thank God they did open a MINI dealership an hour away. I had to drive 3 hours 2x's due to this problem trying to get someone to help me. The Service Managers in both Nashville and Atlanta never really looked into the problem. Just told me too bad it's out of warranty.
I'm hoping it's a minor glitch and I will sell it and look for a difference kind of vehicle...better customer service and less problems. I loved my MINI not I'm really disappointed again.
Lily
It took almost 2 years when my friend wrote to the VP and the did fix it as a "goodwill" repair
! I sit here now wanting to sell it because once again only 6 months later the roof will only open the sunroof not all the way.If anyone knows a trick or could tell me good news please do so. I love the Mini and even though about trading and buying a new one. NOT NOW I'm too afraid of the things that go wrong with the MINI'S.
I live alone, single woman and thank God they did open a MINI dealership an hour away. I had to drive 3 hours 2x's due to this problem trying to get someone to help me. The Service Managers in both Nashville and Atlanta never really looked into the problem. Just told me too bad it's out of warranty.
I'm hoping it's a minor glitch and I will sell it and look for a difference kind of vehicle...better customer service and less problems. I loved my MINI not I'm really disappointed again.
Lily
Just a little extra info, the clamps release and then it stops with the button light flashing... It closes fine. Can anyone help us?
Neutral
Joined: Jul 2010
Posts: 7
Likes: 0
If you have not seen my tale of woe and intrigue at
https://www.northamericanmotoring.co...r-new-top.html,
I have had some problems with premature wear on my mini convertible roof.
To get a better understanding of the problems with 1st generation mini convertibles roofs, I am conducting a poll on roof problems. Please take the time to fill out this short poll. Thanks in advance
1 - Have you had a problem with your mini convertible roof? Yes
2 - What year is your car and how many miles on it? 2005 with 51K
3 - If you had a problem, how old was your car and how many miles on it when first appeared? 5 years old with 51K - just out of warranty
4 - What was the nature of the problem
- Premature canvas wear? Some minor spots
- Mechanical failure (cable, structure, etc.)? Yes
- Electrical (motor or controller)? Don't think so - still trying to find out
- Other (please state)? Sunroof portion opens but top will not retract
5 - Has it been repaired? No - still shopping for a reasonable solution
6 - If so, did MiniUSA cover the repair under warranty? Are you kidding? NO
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem) Mini did not agree to solve the problem
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? Still working on finding out how much it will be since it has to be diagnosed first...although Mini wants me to replace the whoe thing $$$$$
9 - If you paid for the repair, did you have it done with the dealer or an independent shop?
https://www.northamericanmotoring.co...r-new-top.html,
I have had some problems with premature wear on my mini convertible roof.
To get a better understanding of the problems with 1st generation mini convertibles roofs, I am conducting a poll on roof problems. Please take the time to fill out this short poll. Thanks in advance
1 - Have you had a problem with your mini convertible roof? Yes
2 - What year is your car and how many miles on it? 2005 with 51K
3 - If you had a problem, how old was your car and how many miles on it when first appeared? 5 years old with 51K - just out of warranty
4 - What was the nature of the problem
- Premature canvas wear? Some minor spots
- Mechanical failure (cable, structure, etc.)? Yes
- Electrical (motor or controller)? Don't think so - still trying to find out
- Other (please state)? Sunroof portion opens but top will not retract
5 - Has it been repaired? No - still shopping for a reasonable solution
6 - If so, did MiniUSA cover the repair under warranty? Are you kidding? NO
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem) Mini did not agree to solve the problem
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? Still working on finding out how much it will be since it has to be diagnosed first...although Mini wants me to replace the whoe thing $$$$$
9 - If you paid for the repair, did you have it done with the dealer or an independent shop?
Thread Starter
|
2nd Gear
Joined: Jun 2007
Posts: 93
Likes: 1
Back again - new problem
So two weeks ago, my 3 year old (38K miles) mini top failed. 
The roof would not open past the sunroof position and when I went to close it, only one latch would close. Took it to the dealer and they repaired it ("Cassette issue")
. I will fill out a poll but what is the cassette? Does it include the cables?
1 - Have you had a problem with your mini convertible roof? Yes
2 - What year is your car and how many miles on it? 2007 and 38K
3 - If you had a problem, how old was your car and how many miles on it when first appeared? 2007 and 38K
4 - What was the nature of the problem
- Premature canvas wear?
- Mechanical failure (cable, structure, etc.)?
- Electrical (motor or controller)?
- Other (please state)? cassette (I am not sure what the cassette is, however
5 - Has it been repaired? Yes
6 - If so, did MiniUSA cover the repair under warranty? Yes
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem)
Excellent
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? NA although I will find out how much it would have cost
9 - If you paid for the repair, did you have it done with the dealer or an independent shop?
The roof would not open past the sunroof position and when I went to close it, only one latch would close. Took it to the dealer and they repaired it ("Cassette issue"). I will fill out a poll but what is the cassette? Does it include the cables?1 - Have you had a problem with your mini convertible roof? Yes
2 - What year is your car and how many miles on it? 2007 and 38K
3 - If you had a problem, how old was your car and how many miles on it when first appeared? 2007 and 38K
4 - What was the nature of the problem
- Premature canvas wear?
- Mechanical failure (cable, structure, etc.)?
- Electrical (motor or controller)?
- Other (please state)? cassette (I am not sure what the cassette is, however
5 - Has it been repaired? Yes
6 - If so, did MiniUSA cover the repair under warranty? Yes
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem)
Excellent
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? NA although I will find out how much it would have cost
9 - If you paid for the repair, did you have it done with the dealer or an independent shop?
OVERDRIVE
Joined: Aug 2006
Posts: 7,201
Likes: 8
From: Norfolk, VA
Mine - '06 with 73k miles
Hers - '06 with 40k miles
Both tops developed a few "shiny spots" early on, but they never developed into serious wear or frayed spots, so we've left both of them alone.
Hers - '06 with 40k miles
Both tops developed a few "shiny spots" early on, but they never developed into serious wear or frayed spots, so we've left both of them alone.
1st Gear
Joined: May 2010
Posts: 38
Likes: 0
From: Ohio
1 - Have you had a problem with your mini convertible roof? Yes
2 - What year is your car and how many miles on it? 05 68,000
3 - If you had a problem, how old was your car and how many miles on it when first appeared? 1st time July 2010, 67,000
4 - What was the nature of the problem
- Premature canvas wear? Some nut sized bare spots appearing
- Mechanical failure (cable, structure, etc.)? Plastic shoe from driver side sunroof mechanism cracked and fell out. Top still operates, but seal leak is now audible.
- Electrical (motor or controller)?
- Other (please state)? Top squeeks and groans when raising, coming from hydraulic end of top.
5 - Has it been repaired? no
6 - If so, did MiniUSA cover the repair under warranty? n/a
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem)
Mini declined to warranty. Car is out of warranty and I am not original owner.
It is extraordinarily frustrating that so many working parts must be replaced to fix small wear items.
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? n/a
9 - If you paid for the repair, did you have it done with the dealer or an independent shop? n/a
2 - What year is your car and how many miles on it? 05 68,000
3 - If you had a problem, how old was your car and how many miles on it when first appeared? 1st time July 2010, 67,000
4 - What was the nature of the problem
- Premature canvas wear? Some nut sized bare spots appearing
- Mechanical failure (cable, structure, etc.)? Plastic shoe from driver side sunroof mechanism cracked and fell out. Top still operates, but seal leak is now audible.
- Electrical (motor or controller)?
- Other (please state)? Top squeeks and groans when raising, coming from hydraulic end of top.
5 - Has it been repaired? no
6 - If so, did MiniUSA cover the repair under warranty? n/a
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem)
Mini declined to warranty. Car is out of warranty and I am not original owner.
It is extraordinarily frustrating that so many working parts must be replaced to fix small wear items.
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? n/a
9 - If you paid for the repair, did you have it done with the dealer or an independent shop? n/a
Neutral
Joined: Sep 2010
Posts: 9
Likes: 0
Hello Need help with this issue. The dealer are denying warranty on my top. They accused me of using the car with the top open and going above the minimum operating speed. I never did that!!!!!!!! The issue the first time i had repaired, is that on the left rear, right by the trunk the top was separating. They fixed it no problem. Also the rubber trims were cracked. They fixed that to at the same time. When the other day I had to bring the car in because it died while driving ( fuel pump went bad). I showed them that inside there is a trim (where its sewed) and is unglued, sometimes getting in the way of the process of opening the top, and it will not latch. So today they told they will replace the pump, but not the top. I have a 2009 MC with only 10k miles. So any help I would surely appreciate it. This a less than a one year old car and I m having all of this problem. Very disappointed, and now they don't want to cover something? Wow!
Neutral
Joined: Dec 2008
Posts: 4
Likes: 0
From: Wytheville, VA
1 - Have you had a problem with your mini convertible roof? Yes
2 - What year is your car and how many miles on it? 05 64,000
3 - If you had a problem, how old was your car and how many miles on it when first appeared? 1st time July 2010, 64,000
4 - What was the nature of the problem Passenger side of roof will not open
- Premature canvas wear? Some lightening of color on places
- Mechanical failure (cable, structure, etc.)? Passenger side sliding mechanism Broke and came out of track, I think this broke the cable as it will not retract now. Beening help closed with picture hanging wire
- Electrical (motor or controller)? Unknown although I can hear the motor working
- Other (please state)? NONE
5 - Has it been repaired? Not yet
6 - If so, did MiniUSA cover the repair under warranty? Heck NO
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem problem)
Just told me the roof need replacing estimated cost $3000
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? Parts so far have cost $480.00
9 - If you paid for the repair, did you have it done with the dealer or an independent shop? It will be done at independent shop
2 - What year is your car and how many miles on it? 05 64,000
3 - If you had a problem, how old was your car and how many miles on it when first appeared? 1st time July 2010, 64,000
4 - What was the nature of the problem Passenger side of roof will not open
- Premature canvas wear? Some lightening of color on places
- Mechanical failure (cable, structure, etc.)? Passenger side sliding mechanism Broke and came out of track, I think this broke the cable as it will not retract now. Beening help closed with picture hanging wire
- Electrical (motor or controller)? Unknown although I can hear the motor working
- Other (please state)? NONE
5 - Has it been repaired? Not yet
6 - If so, did MiniUSA cover the repair under warranty? Heck NO
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem problem)
Just told me the roof need replacing estimated cost $3000
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? Parts so far have cost $480.00
9 - If you paid for the repair, did you have it done with the dealer or an independent shop? It will be done at independent shop
Neutral
Joined: Mar 2010
Posts: 1
Likes: 0
From: Portsmouth, NH
If you have not seen my tale of woe and intrigue at
https://www.northamericanmotoring.co...r-new-top.html,
I have had some problems with premature wear on my mini convertible roof.
To get a better understanding of the problems with 1st generation mini convertibles roofs, I am conducting a poll on roof problems. Please take the time to fill out this short poll. Thanks in advance
1 - Have you had a problem with your mini convertible roof? Yes
2 - What year is your car and how many miles on it? 2005 53,000
3 - If you had a problem, how old was your car and how many miles on it when first appeared? 5 years, 45,000
4 - What was the nature of the problem
- Premature canvas wear? yes
- Mechanical failure (cable, structure, etc.)?no
- Electrical (motor or controller)?yes
- Other (please state)?
5 - Has it been repaired?no
6 - If so, did MiniUSA cover the repair under warranty?no
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem)not great, took them 2 days to run diag and 'guess' that the Hall Sensor is faulty - which means the entire wire harness needs to be replace
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? not yet, Mini wants 1600
9 - If you paid for the repair, did you have it done with the dealer or an independent shop?
https://www.northamericanmotoring.co...r-new-top.html,
I have had some problems with premature wear on my mini convertible roof.
To get a better understanding of the problems with 1st generation mini convertibles roofs, I am conducting a poll on roof problems. Please take the time to fill out this short poll. Thanks in advance
1 - Have you had a problem with your mini convertible roof? Yes
2 - What year is your car and how many miles on it? 2005 53,000
3 - If you had a problem, how old was your car and how many miles on it when first appeared? 5 years, 45,000
4 - What was the nature of the problem
- Premature canvas wear? yes
- Mechanical failure (cable, structure, etc.)?no
- Electrical (motor or controller)?yes
- Other (please state)?
5 - Has it been repaired?no
6 - If so, did MiniUSA cover the repair under warranty?no
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem)not great, took them 2 days to run diag and 'guess' that the Hall Sensor is faulty - which means the entire wire harness needs to be replace
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? not yet, Mini wants 1600
9 - If you paid for the repair, did you have it done with the dealer or an independent shop?
6th Gear
Joined: Oct 2008
Posts: 4,965
Likes: 393
From: In the here and now, for now.
No except a little scissor joint squeek once in a while.
2 - What year is your car and how many miles on it?
'06 53,000
Neutral
Joined: Aug 2011
Posts: 1
Likes: 0
Help
If you have not seen my tale of woe and intrigue at
https://www.northamericanmotoring.com...r-new-top.html,
I have had some problems with premature wear on my mini convertible roof.
To get a better understanding of the problems with 1st generation mini convertibles roofs, I am conducting a poll on roof problems. Please take the time to fill out this short poll. Thanks in advance
1 - Have you had a problem with your mini convertible roof? Yes
2 - What year is your car and how many miles on it?05 R52 89K
3 - If you had a problem, how old was your car and how many miles on it when first appeared?Today
4 - What was the nature of the problem Cable broke
- Premature canvas wear?
- Mechanical failure (cable, structure, etc.)? Yes
- Electrical (motor or controller)?
- Other (please state)?
5 - Has it been repaired? No
6 - If so, did MiniUSA cover the repair under warranty?
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem)
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? I need someone to help me to find the part and directions to how to replace it. Patrick Mini wants 1800 to fix it. I just got past a lightning strike and a flooded basement so we have no extra $$$ until spring. I really needed to motor this fall to drown my sorrows. If any one has info please pass it along Roger
9 - If you paid for the repair, did you have it done with the dealer or an independent shop?
https://www.northamericanmotoring.com...r-new-top.html,
I have had some problems with premature wear on my mini convertible roof.
To get a better understanding of the problems with 1st generation mini convertibles roofs, I am conducting a poll on roof problems. Please take the time to fill out this short poll. Thanks in advance
1 - Have you had a problem with your mini convertible roof? Yes
2 - What year is your car and how many miles on it?05 R52 89K
3 - If you had a problem, how old was your car and how many miles on it when first appeared?Today
4 - What was the nature of the problem Cable broke
- Premature canvas wear?
- Mechanical failure (cable, structure, etc.)? Yes
- Electrical (motor or controller)?
- Other (please state)?
5 - Has it been repaired? No
6 - If so, did MiniUSA cover the repair under warranty?
7 - How was your experience dealing with Mini on this issue (Ie. excellent, no hassles, mixed, required some discussion with management, poor, Mini did not agree to fix problem or only agreed to partially pay for the problem)
8 - If Mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? I need someone to help me to find the part and directions to how to replace it. Patrick Mini wants 1800 to fix it. I just got past a lightning strike and a flooded basement so we have no extra $$$ until spring. I really needed to motor this fall to drown my sorrows. If any one has info please pass it along Roger
9 - If you paid for the repair, did you have it done with the dealer or an independent shop?
1st Gear
Joined: Apr 2011
Posts: 12
Likes: 0
From: Louisville,Ky
if you have not seen my tale of woe and intrigue at
https://www.northamericanmotoring.co...r-new-top.html,
i have had some problems with premature wear on my mini convertible roof.
To get a better understanding of the problems with 1st generation mini convertibles roofs, i am conducting a poll on roof problems. Please take the time to fill out this short poll. Thanks in advance
1 - have you had a problem with your mini convertible roof? Yes
2 - what year is your car and how many miles on it? 06, 49000
3 - if you had a problem, how old was your car and how many miles on it when first appeared? 48000
4 - what was the nature of the problem top would not retract past sunroof position
- premature canvas wear? Not really..dosen't look brand new, but the car is 5 years old
- mechanical failure (cable, structure, etc.)? No
- electrical (motor or controller)? Yes faulty lock stowage switch
- other (please state)?
5 - has it been repaired? Yes, by me
6 - if so, did miniusa cover the repair under warranty? Out of warranty
7 - how was your experience dealing with mini on this issue (ie. Excellent, no hassles, mixed, required some discussion with management, poor, mini did not agree to fix problem or only agreed to partially pay for the problem) they wanted $2000 to replace the faulty part..i used contact cleaner anf wd40 and it works perfectly...
8 - if mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? Zero
9 - if you paid for the repair, did you have it done with the dealer or an independent shop?
https://www.northamericanmotoring.co...r-new-top.html,
i have had some problems with premature wear on my mini convertible roof.
To get a better understanding of the problems with 1st generation mini convertibles roofs, i am conducting a poll on roof problems. Please take the time to fill out this short poll. Thanks in advance
1 - have you had a problem with your mini convertible roof? Yes
2 - what year is your car and how many miles on it? 06, 49000
3 - if you had a problem, how old was your car and how many miles on it when first appeared? 48000
4 - what was the nature of the problem top would not retract past sunroof position
- premature canvas wear? Not really..dosen't look brand new, but the car is 5 years old
- mechanical failure (cable, structure, etc.)? No
- electrical (motor or controller)? Yes faulty lock stowage switch
- other (please state)?
5 - has it been repaired? Yes, by me
6 - if so, did miniusa cover the repair under warranty? Out of warranty
7 - how was your experience dealing with mini on this issue (ie. Excellent, no hassles, mixed, required some discussion with management, poor, mini did not agree to fix problem or only agreed to partially pay for the problem) they wanted $2000 to replace the faulty part..i used contact cleaner anf wd40 and it works perfectly...
8 - if mini did not pay for the repair, how much did you have to pay for the repair and what was repaired or replaced? Zero
9 - if you paid for the repair, did you have it done with the dealer or an independent shop?
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