R50/R53 :: Hatch Talk (2002-2006) Cooper (R50) and Cooper S (R53) hatchback discussion.

R50/53 First Service Experience A Good One...

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Old May 31, 2007 | 12:21 PM
  #1  
reelsmith.'s Avatar
reelsmith.
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OVERDRIVE
Joined: Jan 2007
Posts: 5,010
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From: Ridgefield, CT
First Service Experience A Good One...

About a week ago I noticed a spot on the garage floor under the front end of my MINI. Looking under the hood didn't help me find the source of the issue. So, I took it to a buddy's shop and we put it up on the lift to see what was going on ...the power steering pump was leaking.

It wasn't leaking much at all, so I drove the car home and called MINI RA. They had a flatbed truck in my driveway in under 2 hours and MINI of Westchester (my dealer) had me back on the road with a new pump the next day.

While I was disappointed that something had gone wrong with my nearly new car, it was minor and I was very pleased with the way it was handled.

Thumbs up to MINI.

dean.
 
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Old Jun 1, 2007 | 10:02 PM
  #2  
resmini's Avatar
resmini
6th Gear
Joined: Jul 2003
Posts: 2,526
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My scheduled trips to my dealer, (Roadshow in Memphis), have always been a pleasure........too bad it's a 200 mile trip....each way.
 
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