I am looking into purchasing a MINI. Will be shortly but am wondering what peoples experience with Motorwerks MINI has been . I have heard some not so good things about Motorwerks BMW. I have had great luck with my Motoring Advisor but not the best with the finance manager. I have found a 2005 Cooper S hyper blue at Walser Nissan for 21,500. It has only 18,000 miles and I am wondering what your guys and gals thoughts are on that price and your experiences with Motorwerks have been!
Looking forward to your expert opinons!
Thanks

 

I bought mine used from a private dealer. About the same as the one you mentioned. So, I have no experience with Motorworks other than a couple of service visits.

Based on the service visits, I've been happily impressed. However, they just had their MINI service advisor leave, and are looking for a new one.

Still, I've had no complaints.

 

good to hear thank you for your feedback!

 

My wife's '07 MCS came from Motorwerks. Overall we're satisfied with our Mini experience thus far. We had a couple of delivery issues that they took care of.

Talk to Charlie in sales, he used to be a service writer at Motorwerks. He's owned several Minis and actually races his. He knows his stuff.

 

Thanks I ended up buying a used 05 Cooper S hyper Blue from Walzer Mazda. Gretchen is an awesome Motoring Advisor did so much for me felt bad that I didnt buy from her but the 05 was just too good to be true... Thanks for your feedback

 

For the record, I had a disgusting experience trying to buy my cooper from Motorwerks. I was looking for a used mini and I dealt with a guy named Scott who was an absolute jerk. He was nobody I'd give my money to. I ended up getting mine from Morries instead. FWIW.

 

I like their online parts department, as I can get prices, order, or email
with questions 24-7. (I'm in York, PA).
My local dealer doesn't usually return email questions, and calling them usually
results in a phone tag frenzy, and they're 40 miles away.

 

Motorwerks is great!

 

I'd suggest TischerBMW for parts. www.tischerbmw.net

I live a couple miles from Motorwerks and have found their parts prices to be THE worst ANYWHERE. That's BMW parts, but I'd assume MINI parts are the same story. I absolutely refuse to buy any part from Motorwerks ever again.

 

I have been very happy with everyone as far as service at Motorwerks. I did not buy my car from there but have been nothing but pleased with everyon i have come in contact with there at Motorwerks. Everyone from the greeters to the service advisors and the shuttle drivers. All are wonderful!

 

just went and picked up a couple parts and the parts associates were very pleasant. i really like motorwerks! ; )

 

I ordered a new 2006 MC from Gretchen while Motorwerks Mini was still in their Southdale Mall location. I've never had so much fun ordering a vehicle, it was the easiest and most pleasant car purchase I've ever made.

Gretchen pulled out all the stops to get my car delivered ON MY BIRTHDAY! This happened during the relocation of the entire Mini dealership to their new home in Bloomington. She had the car covered with one of those zipper car covers and I got to "unveil" the car.

As for service, I've been to Motorwerks for two oil changes and I'm treated with the same courtesy and respect as the BMW owners. No complaints. On my first visit, the body shop even buffed some scratches out of the paint for no charge.

Now, the Parts department is another matter. They never returned the email I sent them to request information on an Aero Kit Spoiler. When I called to enquire about the part, I was told it could be ordered, but the price quoted was straight MSRP. When told that Crevier Mini in California and Morristown Mini in New Jersey were both listing a much lower price, the response was "There's no way we can meet that price". End of discussion. Didn't even make an attempt to get my business. Grrrrrrr.

So far, my vote is:
Sales and service =
Parts =

 

I have my Z3 serviced at motorwerks, and just bought a MCS from there. Charlie in Mini sales is the best person to talk to. For service, I have always been totally satisfiied, as for sales, I would say about half of them are jerks, but I will continue to use them for service instead of Orr, other than to get my new alta pulley put in