...Hey guys...this is my second Mini and i am anxiously awaiting some confirmation on my CM to be recognized or found in the lounge or "make waiting fun: area, Iguess...any help on how to enter my prod # or vin somewhere it will be acknowleged???...i called MINI Assistance and they were no help at all...kinda oblivious i think...I hadd a really good experience with the first car but now its very disappointing...i did find out that it was completed on 1-29-11...any help is greatly appreciated...Thanks!!

 

Are you saying that you cannot find where to input your production number in the OL?

 

...Hey Blue...i went to the "owners lounge where i found my first mini...i went to "update" my info and when i entered the prod or vin...the next screen asked for date of delivery and miles...so i called miniusa and she just said to put any date and number of miles in and it should work...NOT...so nobody seems to know who can fix it...even my sales guy who really is very good is at a loss...i was hoping the community would have some help...

 

sounds like you weren't given the right production number? Not sure why it would ask you that.

 

Does the CM appear in the drop down box near the top of the OL page?

 

From the FAQs at OL:

How do I switch the vehicle or VIN associated with my Owners' Lounge account if I've purchased a new MINI?
If you have an existing account in the Owners' Lounge but want to change the vehicle associated with your account, you can simply add the new Vehicle Identification Number (VIN) and delete the old one from your profile. First, click the "Update Profile" link up at the top of the page. Once your profile loads, go down to the "Member Vehicles" section and on the right you'll see an "Add" button in blue. Click this to go to the "Add Vehicle" section. From there, you can add a new VIN. Press the "Request Information Change" button and your new MINI's VIN will be added to your profile. Once you've added the new VIN, you'll see a "Delete" button appear and you can use that to delete the old VIN or production number. The Owners' Lounge requires you to have at least one VIN or production number listed; this is why you won't see the "Delete" button until after the second VIN is created.

How do I add a second MINI to my OL account?
If you have an existing account in the Owners' Lounge but want to change the vehicle associated with your account, you can simply add the new Vehicle Identification Number (VIN) and delete the old one from your profile. First, click the "Update Profile" link up at the top of the page. Oncve your profile loads, go down to the "Member Vehicles" section and on the right you'll see an "Add" button in blue. Click this to go to the "Add Vehicle" section. From there, you can add a new VIN. Press the "Request Information Change" button and your new MINI's VIN will be added to your profile. Once you've added the new VIN, you'll see a "Delete" button appear and you can use that to delete the old VIN or production number. The Owners' Lounge requires you to have at least one VIN or production number listed; this is why you won't see the "Delete" button until after the second VIN is created.

 

...Lyndsey...NO, i only see the "clubman" up there...when i toggle, the CM is not there...
Midnight...i tried your link again, however, when i "add" the new vin or prod #...there is NO REQUEST INFO CHANGE" option for me...that next screen only wants: acquired date, mileage ???...weird...i know...thank for all the help so far...

 

...I would love to have a phone number for someone at MINI who would be knowledgeable...thanks Folks !!!

 

I just created a new account with my production order number.