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R56 Just Ordered! - Mini Owners Lounge show wrong Information?

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Old May 6, 2008 | 08:38 PM
  #1  
Defcon888's Avatar
Defcon888
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From: San Bruno, CA
Just Ordered! - Mini Owners Lounge show wrong Information?

I just ordered a base Cooper in Pepper White/Black roof today and the Mini Owner's Lounge is showing the wrong color and wrong options. I'm sure I typed in the production code right, so is this just a glitch on Mini's part? My order printout shows everything correct, though.

I'd call my salesman right now but my dealer just closed so I'll try tomorrow. Any feedback would greatly calm me down right now! thanks!
 
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Old May 6, 2008 | 08:47 PM
  #2  
RJKimbell's Avatar
RJKimbell
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From: Vancouver, WA
Don't fret Defcon...the information will be wrong for a couple of days on a newly ordered MINI. The specs. you see are what the dealer slotted to be built as a lot car...now that it is YOURS your will see the correct configurations in a couple.

Welcome to the MINI Family!!!
 
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Old May 6, 2008 | 08:48 PM
  #3  
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redfiver
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From: Bay Area, CA
According to my MA, this is typical. It takes a couple of days for your actual car to be updated in the system. Give it a couple of days and it will show correctly. It did for mine.
 
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Old May 6, 2008 | 09:00 PM
  #4  
Defcon888's Avatar
Defcon888
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From: San Bruno, CA
Originally Posted by RJKimbell
Don't fret Defcon...the information will be wrong for a couple of days on a newly ordered MINI. The specs. you see are what the dealer slotted to be built as a lot car...now that it is YOURS your will see the correct configurations in a couple.

Welcome to the MINI Family!!!
That is so relieving to hear!!!!!!
Now this will be the longest 6-8 weeks of my life!! Hahah, but it just means more time to learn more about the new MINI (from this website and community)
 

Last edited by Defcon888; May 6, 2008 at 09:02 PM.
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Old May 7, 2008 | 04:42 AM
  #5  
mysticturner's Avatar
mysticturner
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From: Dallas, Texas
Originally Posted by Defcon888
That is so relieving to hear!!!!!!
Now this will be the longest 6-8 weeks of my life!! Hahah, but it just means more time to learn more about the new MINI (from this website and community)
Get involved with the First Gear group. And find out your production week and follow up with your brothers & sisters. Also be sure to read the first post in Track Your MINI.
 
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Old May 7, 2008 | 06:49 AM
  #6  
Scoopmama's Avatar
Scoopmama
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From: Trabuco Canyon, CA
Ditto to all other posts, with one "BUT"

Once your order does show up correctly on MINI, give it about 4 more days, then triple check everything before it is in production. If anything is missing, talk with your MA, and if you live close enough, go down with the paperwork and have him/her check every single item. I was reassured that "everything is fine" so didn't persue the chrome line exterior that was missing on the site. The dealership did take care of it, but my nerves were shot worrying about it once it went into production and my MA said, "Oops!"

All ended well.

Congratulations!
 
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Old May 7, 2008 | 07:24 AM
  #7  
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Goldilocks
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From: Porter Ranch, CA
Best prepare yourself for fretting a lot because the Mini Owner's Lounge is ALWAYS late in posting current information on your baby. I know it drove me nuts! Misticturner has the good advice to get involved with your brothers & sisters in the 1st Gear Lounge - that is the only thing that saved my sanity while waiting. MY MA said when it first appears it doesn't even have the correct color and that really threw me! You'll become very close with your MA - they're used to us new parents and have a ton of patience for us. Enjoy meeting all your new friends here on NAM & welcome!
 
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Old May 7, 2008 | 11:35 AM
  #8  
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callahan00
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From: Cincinnati, Ohio
Don;t forget about the MINI USA Customer Service number also. It is 1-866175-6464. By the time I took delivry I know my VIN and Order Number by memeory.

My insurance agent was slightly ameused that I know my VIN by the way
 
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Old May 7, 2008 | 11:38 AM
  #9  
mellowmcs's Avatar
mellowmcs
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From: Danville
It took about two weeks after I placed my order before the owners lounge showed the correct information.

MY MA actually told me this would happen.
 
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