Car not detecting new key fob

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Old Jun 30, 2022 | 06:45 PM
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jlifeaddict
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Car not detecting new key fob

Hi all,
I bought my Countryman 17 used from a Mercs dealership a month ago.
They sent me a second key yesterday, I assume it’s a new key, as they probably lost the other key. It looks new and still had the plastic BMW wrapping and a new battery. The key has also been cut.
I popped in the battery but my car is not recognising the key. Do I need to register or activate it somehow before using it?
Thank you in advance for your help.
 
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