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Positive Experience: MINI Sewell Parts

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Old Mar 12, 2013 | 11:17 AM
  #1  
reRESERVEDMD's Avatar
reRESERVEDMD
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3rd Gear
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From: Naperville, IL
Positive Experience: MINI Sewell Parts

Hi,

Today I wanted to commemorate Brandon and the team at Sewell Parts. Their prices are unbeatable and customer service is nothing short of spectacular. I ordered a JCW wheel, handbrake lever, and an alcantara boot. I noticed that the boot had one of its clips sheared clean off. I emailed Brandon about it and within few hours, I had a FedEx confirmation in my mailbox saying the new one is on its way.

They will really go out of their way to deliver your products, and the service is spectacular. I highly recommend Brandon and Sewell Parts to everyone! I will definitely base all my OEM needs from them in the future.
 

Last edited by reRESERVEDMD; Mar 12, 2013 at 11:46 AM.
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Old Mar 12, 2013 | 11:44 AM
  #2  
NJ Mini's Avatar
NJ Mini
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+1. Had a great experience here as well when ordering my JCW steering wheel.
 
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Old Mar 12, 2013 | 11:49 AM
  #3  
Braminator's Avatar
Braminator
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From: Wherever she takes me.
Great to hear about another vendors awesome customer service.
 
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Old Mar 12, 2013 | 01:50 PM
  #4  
Subzero's Avatar
Subzero
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Joined: May 2007
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From: ~PHX
I purchased my MINI from Sewell 18 months ago, and the experience could not be better. Class from top to bottom. The service and parts department simply cannot be topped. Bravo, Sewell!!
 
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Old Mar 12, 2013 | 02:02 PM
  #5  
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S&CLC
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Joined: Jul 2011
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From: Sarasota, FL
I've dealt with them on a number of occasions for MINI things, and have had nothing but positive experiences with Justin Halfmann. I have a friend from that area that bought a new car at Sewell and had nothing but good things to say about them and their reputation...
 
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Old Mar 12, 2013 | 02:29 PM
  #6  
MiniDan's Avatar
MiniDan
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Joined: Aug 2004
Posts: 104
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From: Seattle area, Washington
+1...

I recently contacted Sewell via their web page about functionality of a snap-in adapter for iPhone 4. Brandon quickly responded, and after I expressed some confusion, he took a couple from stock and actually tried them in a car. That's far more than my local dealer did (which was basically "we don't really know what works, and we don't stock the part, but you can order one and try it, then pay a restocking fee if it doesn't work").

(I have not purchased one yet, but I did purchase roof bars from Sewell and they shipped them pronto.)
 
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Old Mar 12, 2013 | 02:34 PM
  #7  
TerminalVelocity's Avatar
TerminalVelocity
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Joined: Nov 2011
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If Sewell has it (and they usually do, and far cheaper) I buy it from them!! Great place to do business.
 
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