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F55/F56 Crankshaft Guide Bearing Shell Collar TSB

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Old Mar 19, 2016 | 08:26 AM
  #151  
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Originally Posted by VYPUR
Damn that was fast...mine will be 4 weeks Monday and still not fixed.
Well this IS the start of the forth week I believe. Dealership is great but it's just crazy how long it it takes.
 
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Old Mar 19, 2016 | 08:28 AM
  #152  
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I believe I've seen a few of 15's posted with this problem or is it just 14's?
 
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Old Mar 19, 2016 | 08:29 AM
  #153  
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Understand completely. And it effects early '15's also. I've had mine for six months and in that time it's been in for two recalls, two warranty items, and in the body shop for two weeks. But, it's so damned much fun when I do have it that I tend to forget about the bad parts. If this was my only transportation it would be a completely different song I'm singing though. I try to focus on upcoming mods. There's always something, or several things in the works. If it follows the form of my '07, just about the time I get it just like I want it, it'll be time to trade it in and start all over again. But, seeing as how I'm turning 69 soon I might just hang onto this one.
 
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Old Mar 19, 2016 | 08:40 AM
  #154  
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Originally Posted by vetsvette
Understand completely. And it effects early '15's also. I've had mine for six months and in that time it's been in for two recalls, two warranty items, and in the body shop for two weeks. But, it's so damned much fun when I do have it that I tend to forget about the bad parts. If this was my only transportation it would be a completely different song I'm singing though. I try to focus on upcoming mods. There's always something, or several things in the works. If it follows the form of my '07, just about the time I get it just like I want it, it'll be time to trade it in and start all over again. But, seeing as how I'm turning 69 soon I might just hang onto this one.
Yea I love the little car..but this is my daily driver and beating a dealer is almost 2 hrs away this is killing me. I have a loaner but it's not the same, and everyone (family and coworkers) is like "Ohh is see your POS car is in the shop again"

Just wished I'd never traded my R56 never thought I'd ever say that when I did it.
 
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Old Mar 19, 2016 | 08:43 AM
  #155  
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Fingers crossed that it's never in the shop again. I've had almost everything you can do done to it. Hahaha damn I got to stop coming to NAM I get mad as hell when I come in here about this car.
 
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Old Mar 19, 2016 | 08:52 AM
  #156  
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Hang in there Dude. It'll all shake out sooner rather than later. It sounds like yours is about to be buttoned up and returned to you if they're only waiting for a couple bolts. Now you get to look forward to breaking in a new motor.
 
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Old Mar 24, 2016 | 10:36 AM
  #157  
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Long time lurker, but I'm finally posting my input on this. My family has had multiple Mini's, a 1966, 2003 S, 2014 S, and I got a 2015 S in December. Took it to the dealership in Knoxville for some random things to get fixed and after I told them about the recall they informed me there was no such thing until a week later. They originally told me all I was going to get was a new block, but that changed to an engine after some arguing. They've lied to me every week the car has been there (which will be 10 weeks today). I am finally being assured that my car will be ready this weekend to pickup. They've have had the car longer than me since I bought the car. Has anyone else had to wait this long to have this done? It seems like way to long to do these repairs. They apparently got the engine 3 weeks ago, but were waiting on bolts and seals. I'm talking with Mini NA to see how I can be compensated, especially since this isn't the first bad experience we've had with Mini of Knoxville.
 
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Old Mar 24, 2016 | 02:08 PM
  #158  
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Originally Posted by mini ferrari
Long time lurker, but I'm finally posting my input on this. My family has had multiple Mini's, a 1966, 2003 S, 2014 S, and I got a 2015 S in December. Took it to the dealership in Knoxville for some random things to get fixed and after I told them about the recall they informed me there was no such thing until a week later. They originally told me all I was going to get was a new block, but that changed to an engine after some arguing. They've lied to me every week the car has been there (which will be 10 weeks today). I am finally being assured that my car will be ready this weekend to pickup. They've have had the car longer than me since I bought the car. Has anyone else had to wait this long to have this done? It seems like way to long to do these repairs. They apparently got the engine 3 weeks ago, but were waiting on bolts and seals. I'm talking with Mini NA to see how I can be compensated, especially since this isn't the first bad experience we've had with Mini of Knoxville.
That's really lame, I am really sorry about that. I hope mini corporate takes care of you well.
 
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Old Mar 24, 2016 | 05:57 PM
  #159  
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Originally Posted by mini ferrari
Long time lurker, but I'm finally posting my input on this. My family has had multiple Mini's, a 1966, 2003 S, 2014 S, and I got a 2015 S in December. Took it to the dealership in Knoxville for some random things to get fixed and after I told them about the recall they informed me there was no such thing until a week later. They originally told me all I was going to get was a new block, but that changed to an engine after some arguing. They've lied to me every week the car has been there (which will be 10 weeks today). I am finally being assured that my car will be ready this weekend to pickup. They've have had the car longer than me since I bought the car. Has anyone else had to wait this long to have this done? It seems like way to long to do these repairs. They apparently got the engine 3 weeks ago, but were waiting on bolts and seals. I'm talking with Mini NA to see how I can be compensated, especially since this isn't the first bad experience we've had with Mini of Knoxville.
10 weeks?! That's freaking ridiculous!
I brought mine in to have it checked for the bearing recall on Monday, March 14th.
They called me the next day saying I was getting a new motor and I had it back by Monday, March 21st as good as new. One week, and that was including them swapping my TPMS sensors off my oem wheels and onto my new wheels.
I think they're giving you the run around.
Sorry to hear about your situation.
 
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Old Mar 24, 2016 | 07:26 PM
  #160  
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Originally Posted by mini ferrari
Long time lurker, but I'm finally posting my input on this. My family has had multiple Mini's, a 1966, 2003 S, 2014 S, and I got a 2015 S in December. Took it to the dealership in Knoxville for some random things to get fixed and after I told them about the recall they informed me there was no such thing until a week later. They originally told me all I was going to get was a new block, but that changed to an engine after some arguing. They've lied to me every week the car has been there (which will be 10 weeks today). I am finally being assured that my car will be ready this weekend to pickup. They've have had the car longer than me since I bought the car. Has anyone else had to wait this long to have this done? It seems like way to long to do these repairs. They apparently got the engine 3 weeks ago, but were waiting on bolts and seals. I'm talking with Mini NA to see how I can be compensated, especially since this isn't the first bad experience we've had with Mini of Knoxville.
If I was in your shoes I'd expect a MINI to replace my car. You might want to look into lemon law. 10 weeks is crazy, it doesn't take that long to order build & ship a car across the ocean.
 
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Old Mar 24, 2016 | 11:39 PM
  #161  
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Originally Posted by mini ferrari
Long time lurker, but I'm finally posting my input on this. My family has had multiple Mini's, a 1966, 2003 S, 2014 S, and I got a 2015 S in December. Took it to the dealership in Knoxville for some random things to get fixed and after I told them about the recall they informed me there was no such thing until a week later. They originally told me all I was going to get was a new block, but that changed to an engine after some arguing. They've lied to me every week the car has been there (which will be 10 weeks today). I am finally being assured that my car will be ready this weekend to pickup. They've have had the car longer than me since I bought the car. Has anyone else had to wait this long to have this done? It seems like way to long to do these repairs. They apparently got the engine 3 weeks ago, but were waiting on bolts and seals. I'm talking with Mini NA to see how I can be compensated, especially since this isn't the first bad experience we've had with Mini of Knoxville.
That doesn't sound right. Any other dealers that you can go to?
 
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Old Mar 28, 2016 | 09:45 AM
  #162  
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Well the completion date got pushed back a couple of days, again. Mini of Knoxville has agreed to have my car professionally detailed by an independent shop, and apparently my car isn't the only one that has been there for over a month. They are actually putting the car on a rollback and having it delivered to me (I'm guessing they really don't want me in the dealership after all this). As soon as the car is delivered, I was told by Mini NA to contact them to see what they can do. She was pretty sure she could get me reimbursed for my car payments and getting an extended warranty, but there are a few other things I'm going to fight for, including depreciation on the car. This isn't the first issue we've had with the service department at Mini of Knoxville, but it was definitely the breaking point. Needless to say, I'll be driving to Atlanta to have anything else done to the Mini's that we own.
 
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Old Mar 28, 2016 | 11:10 AM
  #163  
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Originally Posted by mini ferrari
Well the completion date got pushed back a couple of days, again. Mini of Knoxville has agreed to have my car professionally detailed by an independent shop, and apparently my car isn't the only one that has been there for over a month. They are actually putting the car on a rollback and having it delivered to me (I'm guessing they really don't want me in the dealership after all this). As soon as the car is delivered, I was told by Mini NA to contact them to see what they can do. She was pretty sure she could get me reimbursed for my car payments and getting an extended warranty, but there are a few other things I'm going to fight for, including depreciation on the car. This isn't the first issue we've had with the service department at Mini of Knoxville, but it was definitely the breaking point. Needless to say, I'll be driving to Atlanta to have anything else done to the Mini's that we own.
Hate this is happening to you, I know how you feel though. Mine is in the shop on week 5 of motor replacement. I also had problems with Another dealer, MINI of Birmingham. I wouldn't take my car for that place anymore if they paid me. The service manager there was the most useless POS I've ever dealt with. He lied to me every time I talked to him i honestly believe. Every Time I went there it was something. MINI of Nashville has been great to me.
 
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Old Mar 28, 2016 | 02:46 PM
  #164  
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Bearings replacing

Hey guys, adding my results. MINI Scottsdale checked my 2014 MCS today. Engine good, replacing crankshaft bearings which will be in stock tomorrow. I never noticed any issues so wasn't expecting engine replacement. Hoping it's only the bearings that have "issue" and the crankshaft is still "perfect". I am liking this dealership, no complaints with them so far after a couple services & recalls performed there.
 
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Old Mar 28, 2016 | 04:46 PM
  #165  
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Originally Posted by cdninsw
Hey guys, adding my results. MINI Scottsdale checked my 2014 MCS today. Engine good, replacing crankshaft bearings which will be in stock tomorrow. I never noticed any issues so wasn't expecting engine replacement. Hoping it's only the bearings that have "issue" and the crankshaft is still "perfect". I am liking this dealership, no complaints with them so far after a couple services & recalls performed there.

How many miles on your Mini?
 
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Old Mar 28, 2016 | 06:39 PM
  #166  
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Originally Posted by Mrdi
How many miles on your Mini?
Hey MRDI, I'm just under 33k.
 
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Old Jun 15, 2016 | 02:21 PM
  #167  
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So, my engine will be replaced after 24k miles. All in all, if it's truly a new engine, I'm not complaining, but I do wonder.. Has anyone been able to wrangle an extended warranty or a reset on the distance/mileage for warranty? Has anyone been able to verify if they got a brand new crate motor or a refurbished one?

At this point, my Mini has been apart for the transmission tower and AC evaporator at the first service and now rear impact protection and engine replacement at the second service. Kind of ridiculous. Did they do any test mileage on these things?
 
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Old Jun 16, 2016 | 06:39 AM
  #168  
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Test mileage in Europe means nothing to test mileage in USA. (For AC especially) and I believe the engine issue was caused by an incorrect assignment of bearings. Either the wrong type got sent out, or there was a defect. This is not new for a completely new engine, the m60 had "tons" of problems on release, and they are some incredible engines.
 
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Old Sep 4, 2016 | 06:57 AM
  #169  
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I posted this in a new thread. I did a search but somehow this thread didn't come up.

So my best friend has a '15 F55 she got in May of '15. Yesterday she took it to the dealer for some regular maintenance. When she got there and they checked the car in they told her there was a recall having to do with the crankshaft. They gave her a loaner and told her that her car would be ready to pick up on Tuesday. The guy told her that the recall notices for this would actually go out in a week or so which is why she wasn't aware of it. Also that if there is a more serious issue they would need to replace the engine! Is anyone aware of this issue or this recall?
My husband has a'15 F55 he got in June of '15 and I have a '15 F56 I got in June of '15. I wonder if we need to call on ours as well.


So is this a given issue? Should I take our F55 and F56 to have something checked?
 
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Old Sep 4, 2016 | 08:14 AM
  #170  
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I've read the whole thread. It appears this affects cars made through February 2015. My car's production date is 26 March 2015. Is it likely or unlikely the engine is affected? I don't know how closely coupled BMW's production steps are, but I'm a little concerned that the engine might have been built in February, sat for a couple weeks while they fill up a boat's worth of engines, shipped across the channel to England, then sat a couple weeks again before going into a car body.

Hopefully it's a non-issue. I'll ask them about it when I go in for its first oil change in a few months, but it would be good to have more info in preparation. (I bought a car that sat on the dealer's lot for a year. Got a great price. They wanted it gone!)
 
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Old Sep 4, 2016 | 08:35 AM
  #171  
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More than likely you'll be okay. When a manufacturing defect is discovered the production control knows which cars will be affected (based on date produced or where they are in the production sequence) and those that will not be affected.

Any cars in production but not yet to the point where the defect occurs will (or should not be) affected as the correction is made prior they arrival to that production point. As an extra safety measure, manufacturers will generally include any products manufactured during the month of the defect fix. So if the line was corrected on February 14th, the recall would still include all vehicles produced during the month of February.

That's the reason recalls come out with a cut off point date being a month rather than a specific date.......just to cover any cars that may may have not gotten the corrective action.

So a February or prior car production issue would not affect cars produced during a March or later production run. Mine was produced early May 2015.
 
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Old Sep 4, 2016 | 01:21 PM
  #172  
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Originally Posted by USA-RET
More than likely you'll be okay. …
That's the reason recalls come out with a cut off point date being a month rather than a specific date.......just to cover any cars that may may have not gotten the corrective action.

So a February or prior car production issue would not affect cars produced during a March or later production run.
Super helpful explanation — thank you!
 
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Old Oct 23, 2016 | 09:48 PM
  #173  
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Originally Posted by USA-RET
... So a February or prior car production issue would not affect cars produced during a March or later production run.
My 2015 F56 with an April production date is getting its engine replaced for this crankshaft bearing issue right now. The service advisor said MINI recently expanded the area of effect for this TSB.

The cynical part of me wonders if MINI didn't do this TSB in stages so they'd have a pool of refurbished engines from the 1st stage to put into vehicles for the 2nd stage. But I'm not complaining, since I had already put 53,000 miles on the original engine.

Might I be the first to have their engine replaced outside of the warranty period? I've heard MINI's story for warranties on the replacement engines is that the original warranty terms go on and are unaffected. But since I had already blown through my original warranty... hmm...

The service advisor told me that they have a 2-year warranty (no mileage limit) on work they do, and that the engine would fall under that. But at my current rate of driving I'd put more than 74,000 miles on the new engine by the time those 2 years are up. That seems like a lot, but again, not complaining. (Will ask for it in writing, though, for sure.)

Originally Posted by USA-RET
Mine was produced early May 2015.
You might want to swing by your dealer's service bay as well, if you haven't been there recently.
 
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Old Nov 1, 2016 | 02:27 PM
  #174  
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Having my 2014 engine replaced now with 23K miles. Called dealer to complain about clutch problem last Wednesday. When braking into right hand turn and down shifting the clutch peddle would go to the floor with no resistance. Service adviser put me on hold for about 5 minutes. He came back on the phone and asked me when would be a good time to replace my engine. Boy was I surprised. Anyway to get to the point. Mini of Stevens Creek in San Jose Ca, will return my car tomorrow. Thats a 6 day turnaround. They are the greatest! Thank you Stevens Creek Mini. Thank You Trent and Ferdie!
 
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Old May 12, 2017 | 09:33 AM
  #175  
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The service bulletin (SI M11 13 16) was extended to include the B38 engines in vehicles produced December 2014 through June 2015.

I have an appointment to take my May 2015 build in next week. My service advisor said it will likely take about 4 days and that I will get a loaner.
 
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