F55/F56 :: Hatch Talk (2014+) MINI Cooper and Cooper S (F55/F56) hatchback discussions.

F55/F56 FYI imminent recall for software update

Thread Tools
 
Search this Thread
 
Old Dec 9, 2014 | 01:49 PM
  #1  
kongjie's Avatar
kongjie
Thread Starter
|
1st Gear
10 Year Member
Joined: Jun 2014
Posts: 39
Likes: 0
From: Portola Valley, CA
FYI imminent recall for software update

Today I brought my car into the dealer for the spare wheel recall. When I got there, I was informed that there is another recall coming out soon. The software update can take 4–6 hours.

Just a head's-up in case you have made an appointment for the spare fix. MINI of Stevens Creek said they would have to keep the car all day and couldn't guarantee it would be done by closing, and they had no loaners, so now I have to go back next week for the software fix. Had I known, I would have planned so as to get both things done at once.
 
Reply
Old Dec 9, 2014 | 02:07 PM
  #2  
g34343greg's Avatar
g34343greg
4th Gear
Joined: Jun 2014
Posts: 395
Likes: 1
46 hours for a software update?!
How many floppy disks do they have to load??

Also does this get us back our rev matching??
 
Reply
Old Dec 9, 2014 | 02:25 PM
  #3  
kongjie's Avatar
kongjie
Thread Starter
|
1st Gear
10 Year Member
Joined: Jun 2014
Posts: 39
Likes: 0
From: Portola Valley, CA
Originally Posted by g34343greg
46 hours for a software update?!
How many floppy disks do they have to load??

Also does this get us back our rev matching??
They're using Zip disks, so it's not so bad. I think you misread 4 to 6 as 46 LOL.

Dunno about rev matching, but it will specifically address the drivetrain malfunction that a lot of people have seen.
 
Reply
Old Dec 9, 2014 | 02:36 PM
  #4  
ethansun's Avatar
ethansun
Neutral
Joined: Jun 2012
Posts: 3
Likes: 0
This is for both non-s and s models?
 
Reply
Old Dec 9, 2014 | 02:40 PM
  #5  
kongjie's Avatar
kongjie
Thread Starter
|
1st Gear
10 Year Member
Joined: Jun 2014
Posts: 39
Likes: 0
From: Portola Valley, CA
Originally Posted by ethansun
This is for both non-s and s models?
Dunno. Mine is the base, non-S model.
 
Reply
Old Dec 9, 2014 | 02:44 PM
  #6  
TREX's Avatar
TREX
4th Gear
Joined: May 2013
Posts: 448
Likes: 3
OK, What spare wheel recall?
I see your Mini is a 2014. ours is a 2013. Is it part of the recall?
Which years/models does the software recall include?
 
Reply
Old Dec 9, 2014 | 02:48 PM
  #7  
kongjie's Avatar
kongjie
Thread Starter
|
1st Gear
10 Year Member
Joined: Jun 2014
Posts: 39
Likes: 0
From: Portola Valley, CA
Originally Posted by TREX
OK, What spare wheel recall?
I see your Mini is a 2014. ours is a 2013. Is it part of the recall?
Which years/models does the software recall include?
Sorry, I can only confirm this applies to you if you have my same car --2014 MINI Cooper Hardtop (non-S). The person at MINI said the software recall has not yet been sent out, but is coming.

I got the notice for the spare wheel thing about a week ago in the mail. If you didn't get it, probably doesn't apply to your car.
 
Reply
Old Dec 9, 2014 | 04:23 PM
  #8  
TREX's Avatar
TREX
4th Gear
Joined: May 2013
Posts: 448
Likes: 3
Originally Posted by kongjie
Sorry, I can only confirm this applies to you if you have my same car --2014 MINI Cooper Hardtop (non-S). The person at MINI said the software recall has not yet been sent out, but is coming.

I got the notice for the spare wheel thing about a week ago in the mail. If you didn't get it, probably doesn't apply to your car.


Just found it, looks like the spare tire retaining nut on the 2014 models only.
http://vehicles.automobilemag.com/am...2/recalls.html
 
Reply
Old Dec 9, 2014 | 04:43 PM
  #9  
smallbug's Avatar
smallbug
2nd Gear
Joined: May 2014
Posts: 75
Likes: 0
From: Port Angeles, WA
When you took your car in was the computer doing anything funny?
Mine just started to not always give me control over the music while having my iphone plugged into the usb. I can select songs/playlist but then it doesn't actually play them. So far my fix has been to reboot my phone.
 
Reply
Old Dec 9, 2014 | 04:48 PM
  #10  
Tacoman03's Avatar
Tacoman03
3rd Gear
Joined: May 2011
Posts: 286
Likes: 0
From: Dallas, TX
Had my 2014 Justa(Base) in for service last week; spare tire screw and software update. Took them 5 hours, luckily had loaner so picked it up the next day
 
Reply
Old Dec 9, 2014 | 05:02 PM
  #11  
TREX's Avatar
TREX
4th Gear
Joined: May 2013
Posts: 448
Likes: 3
I would assume a software update would not necessarily result in a recall but would only be done when your Mini was in for something other than the update.
Should one inquire about updates when bringing your Mini in for service or should they just do it automatically? (Our Mini is due in for routine service after the first of the year)
 
Reply
Old Dec 9, 2014 | 06:14 PM
  #12  
sal1k's Avatar
sal1k
4th Gear
Joined: Jul 2014
Posts: 443
Likes: 1
From: SoCal
Originally Posted by smallbug
When you took your car in was the computer doing anything funny?
Mine just started to not always give me control over the music while having my iphone plugged into the usb. I can select songs/playlist but then it doesn't actually play them. So far my fix has been to reboot my phone.
This is happening to me as well. A phone reboot fixes it. What I can't understand is how this would just start happening out of the blue? I mean, wouldn't a change in SW of the car or the phone cause this to start happening?

I haven't had a car SW change in a couple of months, and no iphone update either, and this just began happening recently. What gives?
 
Reply
Old Dec 10, 2014 | 09:34 AM
  #13  
Chazman's Avatar
Chazman
4th Gear
Joined: Jul 2014
Posts: 306
Likes: 4
From: Los Angeles CA
Originally Posted by TREX
I would assume a software update would not necessarily result in a recall but would only be done when your Mini was in for something other than the update.
You are correct.
RECALL is directly related to saftey and oversees by NHSTA.
This particular software update (tsb) for 2014 Justa is just an update and has nothing to do with NHSTA.
Many people do not differentiate between RECALL and TSB.
 
Reply
Old Dec 10, 2014 | 09:55 AM
  #14  
russmini's Avatar
russmini
4th Gear
15 Year Member
Liked
Joined: Jun 2008
Posts: 457
Likes: 10
From: Northern California
Took my base model in last week for the spare tire nut recall and they did the software upgrade. I was only there 2 hours. The update was for apparent stalling.
 
Reply
Old Dec 10, 2014 | 10:03 AM
  #15  
jcauseyfd's Avatar
jcauseyfd
6th Gear
Joined: Feb 2008
Posts: 2,358
Likes: 1
From: Graham, NC
Originally Posted by sal1k
What I can't understand is how this would just start happening out of the blue?
It "is due to the sum of a remainder of an unbalanced equation inherent to the programming of the matrix" and is basically a systemic anomaly.
 
Reply
Old Dec 10, 2014 | 10:16 AM
  #16  
TheBigNewt's Avatar
TheBigNewt
OVERDRIVE
Joined: Mar 2007
Posts: 5,602
Likes: 107
From: Arizona
Bug fixes! Funny, I was on the R56 forum since 2007 and I never saw a thread about software updates, not one that I remember.
 
Reply
Old Dec 10, 2014 | 10:40 AM
  #17  
kongjie's Avatar
kongjie
Thread Starter
|
1st Gear
10 Year Member
Joined: Jun 2014
Posts: 39
Likes: 0
From: Portola Valley, CA
Originally Posted by jcauseyfd
It "is due to the sum of a remainder of an unbalanced equation inherent to the programming of the matrix" and is basically a systemic anomaly.
So does that mean this isn't my first MINI, but actually my third?
 
Reply
Old Dec 10, 2014 | 11:01 AM
  #18  
jcauseyfd's Avatar
jcauseyfd
6th Gear
Joined: Feb 2008
Posts: 2,358
Likes: 1
From: Graham, NC
Originally Posted by kongjie
So does that mean this isn't my first MINI, but actually my third?
Yes. The first MINI was made perfect. But, it was discovered the human brain could not fathom a British car that wasn't constantly in need of mechanical attention.

The second and successive versions of the MINI were created to include a range of issues and problems that were more in line with the expectations of human nature.
 
Reply
Old Dec 10, 2014 | 11:10 AM
  #19  
Rajapruk's Avatar
Rajapruk
3rd Gear
Joined: Jun 2014
Posts: 151
Likes: 0
From: Gothenburg, Sweden
Originally Posted by jcauseyfd
yes. The first mini was made perfect. But, it was discovered the human brain could not fathom a british car that wasn't constantly in need of mechanical attention.

The second and successive versions of the mini were created to include a range of issues and problems that were more in line with the expectations of human nature.
lol.
 
Reply
Old Dec 10, 2014 | 11:32 AM
  #20  
JohnBLZ's Avatar
JohnBLZ
5th Gear
Joined: Nov 2006
Posts: 810
Likes: 0
From: Charlotte NC
Originally Posted by TheBigNewt
Bug fixes! Funny, I was on the R56 forum since 2007 and I never saw a thread about software updates, not one that I remember.
Haven't been paying attention then. I had my R56 in at least twice for software/firmware updates.
 
Reply
Old Dec 10, 2014 | 01:31 PM
  #21  
ZippyNH's Avatar
ZippyNH
6th Gear
iTrader: (1)
Joined: Sep 2009
Posts: 12,605
Likes: 41
From: Southern NH
Originally Posted by TREX
OK, What spare wheel recall?
I see your Mini is a 2014. ours is a 2013. Is it part of the recall?
Which years/models does the software recall include?
Recall is for 3rd gen cars...
The 2nd gen roadster, cabrio, and other remaining 2nd gen "R" CARS are not affected..should be the same for software...very different cars, with different motors, and different computers.
It us a shame the "F" CARS, AKA , GEN3 are having a bit of a rough time in the first year (OK, a couple months of '14 AND THE '15+), BUT first year cars usually have a few more bugs for a bit. Sounds like they are working on wiping out the "bugs"!!
 
Reply
Old Dec 10, 2014 | 01:32 PM
  #22  
ZippyNH's Avatar
ZippyNH
6th Gear
iTrader: (1)
Joined: Sep 2009
Posts: 12,605
Likes: 41
From: Southern NH


Funny as heck!!

Originally Posted by jcauseyfd
Yes. The first MINI was made perfect. But, it was discovered the human brain could not fathom a British car that wasn't constantly in need of mechanical attention.

The second and successive versions of the MINI were created to include a range of issues and problems that were more in line with the expectations of human nature.
 
Reply
Old Dec 11, 2014 | 06:36 AM
  #23  
darex's Avatar
darex
5th Gear
20 Year Member
Joined: Feb 2005
Posts: 837
Likes: 22
Is this software update the one to address the jacked-up auto-start-stop system? That was expected for December.
 
Reply
Old Dec 11, 2014 | 07:06 AM
  #24  
TREX's Avatar
TREX
4th Gear
Joined: May 2013
Posts: 448
Likes: 3
Originally Posted by ZippyNH


Funny as heck!!
Originally Posted by jcauseyfd
Yes. The first MINI was made perfect. But, it was discovered the human brain could not fathom a British car that wasn't constantly in need of mechanical attention.

The second and successive versions of the MINI were created to include a range of issues and problems that were more in line with the expectations of human nature.

This is more commonly referred to as "built in obsolescence".
http://en.wikipedia.org/wiki/Planned_obsolescence

Seems certain automobile manufactures have more of this "built in obsolescence" than others though, therefore requiring proper due diligence in researching a particular manufacture brand before making a purchase.
 
Reply
Old Dec 11, 2014 | 08:30 AM
  #25  
Landspeeder's Avatar
Landspeeder
2nd Gear
Joined: Aug 2014
Posts: 61
Likes: 6
From: Channeled Scablands, WA
I bought my 2014 F56 Justa off the lot in mid-July 2014. I experienced intermittent cold start and cold drivability issues... not terminal but annoying. After I recorded the recommended break-in miles, I took the car to the dealer rather than have NAM members diagnose the issues. The dealer said a 'couple' of F56 Cooper owners had made similar comments and they had just received a software up-date that should fix the issues. Because it was a cold engine issue, they performed the update and requested they keep the car overnight so they could test it 'dead cold' they next day. They gave me a loaner overnight. The car's performance after the fix was remarkably better! The cold issues disappeared completely!


Fast forward to 12/5, booked appointment to perform spare tire fastener recall. Appointment person indicated that my car required a software upgrade as well and they needed the car for the full day. When I logged the car in, and had the key fob read, the SA told me my software was up to date due to the work they performed in September. So, 40 minutes later the spare fix was complete and I was on the road.


If you had not been in for the software upgrade prior to the spare tire recall, the dealers are just playing catch up while they had your car in the shop. The software issue was a TSB, not a recall and is usually performed as an exception as not all owners experienced or understood that their ride needed a little fine tuning to make it a truly pleasurable experience.
 
Reply



All times are GMT -7. The time now is 02:18 AM.