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Electrical K+DCAN cable not recognized by Windows

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Old Apr 7, 2016 | 07:10 PM
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xSpartanCx's Avatar
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K+DCAN cable not recognized by Windows

I just bought this cable to try and program my R56 but windows 7 and 10 don't seem to like it.

The red light on the cable comes on for about 45 seconds then goes off.

When I plug it in, windows tells me "USB Device Not Recognized: One of the USB devices attached ot this computer has malfunctioned, and Windows does not recognize it." in a popup wndow

It shows as "Unknown Device" in device manager, and trying to do a software update using drivers downloaded from beginners guide say it's already the current version.
 
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Old Apr 8, 2016 | 08:16 AM
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I just plugged it into my desktop, and that got the drivers as a usb serial device and another usb device, so it seems to work on my desktop. Problem is, I need this on my laptop and that doesn't seem to work. Any help is appreciated.

EDIT: got it to work. Turns out that these cables don't like usb 3.0 ports, so I had to disable the usb 3 support in my laptop's BIOS and it connects now.
 

Last edited by xSpartanCx; Apr 9, 2016 at 01:03 PM.
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Old May 14, 2016 | 10:45 AM
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Were you able to do any coding with this cable. I'm wondering if it will work on 2013 Contryman which is the same as R56 from what I've been reading ? Which year is your car by the way ?
 
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Old May 17, 2016 | 08:20 AM
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Originally Posted by JimboFx
Were you able to do any coding with this cable. I'm wondering if it will work on 2013 Contryman which is the same as R56 from what I've been reading ? Which year is your car by the way ?
I've got a 2013 R56, and yes I was able to code it successfully after getting the right version of NCSExpert and the datens.
 
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Old May 17, 2016 | 12:15 PM
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Originally Posted by xSpartanCx
I've got a 2013 R56, and yes I was able to code it successfully after getting the right version of NCSExpert and the datens.
Great. And which version of NCS and datens you are using ?
 
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Old May 18, 2016 | 04:28 PM
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Originally Posted by JimboFx
Great. And which version of NCS and datens you are using ?
I'm using NCSexpert 4.0.1 and the v54 datens.
 
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Old May 19, 2016 | 06:47 PM
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Originally Posted by xSpartanCx
I'm using NCSexpert 4.0.1 and the v54 datens.
Thanks. I ordered the same cable to test it out.
 
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