Date: Mon, 30 Sep 2002 15:28:30 -0400
From: MINI.Assistance@askMINIUSA.COM
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Reply-To: MINI.Assistance@askMINIUSA.COM

To: medebo4266@earthlink.net

Subject: RE:How can I get one [#263414]
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Hello William. Thanks for writing into MINI.

There is no easy way to tell you this, but a repair or shop manual is not
something that we currently offer and you won't see this from us in the future
unless corporate makes a change.

Please don't take this as an indication that we believe that you are not
capable of working on or performing maintenance on your own MINI. I am sure
that there are plenty of other motorists and enthusiasts, like yourself, who
more than capable of working on their own automobiles, but we simply don't
offer this information, unfortunately.

An alternative to this would be for you to follow up with your authorized MINI
Dealer service department to see if they are willing to share or possibly
distribute this information needed to you. I would suggest following up with
the service manger to check on their willingness to help you with this
request.

I am sorry that we could not accommodate this inquiry.

LET'S MOTOR.

James Frost
MINI Division
Customer Relations






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