He's not trying to get his header fixed Greg. This is a witch hunt, his agenda is to prove Jans a liar.

Again, he was given three options to repair his header if you haven't been following the other 5 threads on this subject..... He chose none if them, wanted his money back, that didn't happen so here we all are still, months later due to one unhappy customer wreaking havoc

 

This is a very cool item but how does it fix a bad cat?

 

When Jan comes on a answers the questions it will end. Please stay on topic.

 

We had the race header installed 12 June 08 and have had no issues at all with it.

Knowing what I know about Jan, you won't get an answer, not here and not this way.

 

SSDD

 

Because if the cat is not defective, as Magnaflow claims, then this will turn off your SES light, and you should be good to go.

 

At his first post, I thought "OK" Jan should send him whatever he needs to fix, but after 4-5 posts regarding the same thng over and over and over and over, I realized this dude did not want to resolve, he just wanted to complain "poor me" "I was a victim of a Vendor (Jan)" I did put myself in his shoes, and I realized I would have resolved this 2 months ago.

 

This thread is entertaining...

 

Wait! I bet it will get better.

 

I don't come on here much. I've seen these threads, though. I bought one of the first 7 or 8 street headers about a year ago. I got an email from Jan saying there's a good chance there was an issue with the cat on the header, and he'd like it back. Well, it was on my car already. Fortunately, I still had my stocker, so I swapped it out and sent the header to Jan. Apparently the original cats Jan used had some sort of honeycomb material in them. I saw pictures of one of them ruined by not much use in a street header. Pretty ugly. I got my header back with a different cat that was of a 'brick' design. I went and got a tune in Dallas in October, I think. I met Dr. Phil, mdbsat, gnatster, and a few other folks down there. After the tune, I'd get an occasional P0420 code. Not very often, and I'd just clear it. Eventually it got where I'd get that code almost every day. It was getting annoying. So I emailed Jan. He sent me 'the fix' immediately. It was a piece of stainless tube bent in a 90 degree configuration, with a male end to thread into the bung in the header, and a female end to accept the O2 sensor. Being the lazy bastage I am, I tolerated the light for a couple more months, till I needed an oil and filter change. I installed 'the fix'. No more light for me. But my take on the whole deal is, the computer system wasn't set to account for how much more flow there is using the header with that cat. I wouldn't say the cat is bad. It does what it was made to do. But the pre-and post-cat readings are too close together because there's much less restriction there at the cat anymore. I believe the lights became even more frequent because the exhaust system as a whole was 'burning in', and getting even less restrictive as time passed. But I really see no defects here. When you put aftermarket parts in the overall system, that system goes out of the as-designed equilibrium. And it's up to the customizer to bring it back to specified parameters (or change the parameters). I'd bet a can of root beer the code issue can be tuned out if the tuner so chooses.

 

...looks like your "ez1putt" has turned into a "triple bogey",time to head for the clubhouse!

 

PRattenburg

+1

 

What were the three options given? was one of them a return of the part for a full refund (less shipping)? I would think that would be a fair option from a vendor, If the client was unsatisfied and had code troubles.

Ok back in my recliner now

 

I'm not sure how you paid for your header but if it was with a credit card or through paypal. If you really wanted to...you can file for a charge back or file for your money back through paypal because the product wasn't as described as a functional product. Sure...you'd be out a bit of money for swapping the header and sending it back. But seriously...for all the hassle and the effort your doing, is it worth it? How much does it really cost to get the header swapped to stock and then sent back? You keep quoting "MINI Corsa" in another thread about their prices to remove the header while other NAM members and even I can find someone to remove a header for a much cheaper price. Have you actually tried looking for a mechanic who can do it for a cheaper price? I remember seeing one of your comments about how "you dont' want this on your MINI anymore and just want a refund" then as a consumer, do something about it instead of ranting on NAM about it 3x. There's consumer protection laws and so many things you can be doing to get this resolved. Have you called him? Have you e-mailed him? Seems you called other companies (Magnaflow) just to prove that Jan was wrong; that the problem wasn't with Magnaflow but with Jan's header. So you proved your point? Now what are you going to do? Are you going to sit at the computer and make more threads like "RMW vs Magnaflow" and go no where all day or are you going to make threads like "How can I fix this code?" or contacting Jan personally or even using your own consumer skills to get your money back?

As I posted before...
If a consumer buys computer part from company such as... "NewEgg" for example. Consumer installs or has a computer store install this part into computer. The part isn't working efficiently or up to the consumer's standards. So then the consumer removes the part himself or has computer store remove it. Consumer sends part back to "NewEgg" for refund. Are you going to try to ask NewEgg to reimburse the labor you put into putting in the part or the money you paid for a computer store to put in your parts?

Some companies cover shipping refund. Some companies don't. As far as I'm concerned I can't think of any type of parts company that would pay the consumer to remove the part to return the part. As K5Cruiser said, on internet transactions it's common for the consumer to remove and send the parts back on their "own dime" for a refund. Thinking realistically nobody's ever going to get ALL their money back; refund and installation and all because a product didn't work as expected. That should be the mentality when your planning on modding your MINI.

From all the threads and what you've said. Your really making it sound like RMW isn't giving you ANY options. As some have chimed in, RMW actually gave you 3. It can't be helped if your not interested in any of those options. And at the way your steering yourself, your only making it harder for RMW to work with you. If your interested on how you can go about for a charge back or using your consumer skills to resolve this issue. Check out consumerist.com or create a thread about how you can fix your code error instead of comparing and contrasting what RMW said vs Magnaflow.

Originally Posted by ez1putt
(1) Drive to Cali and he will remove the header fix it and reinstall it. I can't take this option with my work and so on that just can't happen, and really to have a vendor ask you to take a 1000 mile or better road trip to fix a problem with his product. (2) Wait until he has a "spare" so he can replace the cat and flex joint and then send it to me and I will have it installed. This is the option that I guess that I will have to take, although if he is still selling new headers I really don't see why one can't be sent to me. Or (3) Remove the header and send it to him so he can replace the cat and flex joint and send it back to me.

Also as you posted...if your willing to take option 2, which does suggest waiting. I'm not sure how long you've waited but during this time, you could have called and asked if he had a spare yet? I'm just trying to get you to expand your views and see your own options rather then doing what your doing.

 

MrCooperS, your post is full of win sir

 

X2
it answered all the questions and concerns i had about exactly what was going on.
seems to me that it's just a matter of returning your parts for a set of new. And like with most any industry, the labor to R/R the part is not covered.
it's easy enough to do yourself anyway.

 

As I have recently reached a satisfactory conclusion to this situation I thought it best to post a final thought . I have received a full charge back for the header itself via my credit card company which is really all I wanted in the first place . For those of you that still have issues perhaps this is a way for you to go as well. I still have not heard any details as to who Longboard or Jan may have talked to at Magnaflow and most likely won't as I really don't think they ever existed in the first place . All I know is that the people that I have contacted at Magnaflow, and posted their contact info ,deny any and all allegations of not standing behind their product and that there ever was a " bad " batch of cats. At this point I really don't really care as I am out of it at zero cost and have learned my lesson with regards to this particular vendor.

 

Good Job. That's how you use your own consumer powers. I'm both impressed and shocked your at zero cost especially when it comes to buying car products via internet.

 

Thank you sir for your very wise advice

 

Glad to see it all worked out for you Out of curiosity, which CC company was it?

 

Thank God hhehehe...glad to hear it ez1...

 

Visa was the ccc. And Naz God had little to do with it.

 

so did you ship your header back? you may have mentioned this but i dont want to go back and reread everything.

 

It's in a box waiting for a shipping lable.

 

just an fyi. any credit card company will grant an initial chargeback, but they also contact the seller and give them the option to dispute. you better make sure that gets back in time to avoid any potential issues. all he has to say is that you never returned the item and the credit card company will reapply your purchase. not saying he will do this, but just pointing this out from experience.