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Dealership attacks a brand new 2014 Audi S4!

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Old Jan 27, 2014 | 05:52 AM
  #1  
phil@detailersdomain's Avatar
phil@detailersdomain
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From: NJ
Dealership attacks a brand new 2014 Audi S4!

Dealership attacks a brand new 2014 Audi S4!

Got your attention ; ). Here we have a brand new 2014 Audi S4 that came to us for new car prep which turned into a full paint correction, Opti Coat, and Xpel Ultimate Installation.

What we thought would be an easy routine job turned into much more. The dealer induced a lot of linear scratches from doing the customer a favor and removing snow off the car at deliver, unfortunately (I see this a lot) the dealer delivered the car at night....... Please join us for another dealer fix write up.

I'll let the photos do the talking now.

Exterior

- Wheels were prepped with Sonax Wheel Cleaner and cleaned up with various brushes
- Tires were spritzed down with Adam’s All Purpose Cleaner and washed down
- Wheel wells were cleaned up
- Washed with Adam's Car Wash
- Decon with Auto Finesse Iron Out
- Wash down and rinsed
- Door jambs were cleaned up
- Nano Scrub AutoScrub
- Dried
- Tires dressed
- Masking
- Paint Measurement
- Compound - Menzerna FG400
- Final Polish - Sonax Perfect Finish 4/6
- Last step - Opticoat
- Inspection with Fenix, Brinkmann, and natural sunlight
- Wheel wells were cleaned - polished - Opti Coat
- Rubber and Plastics Treated
- Exterior windows and mirrors cleaned and sealed
- Exhaust tips cleaned
- Windows were auto scrubed, cleaned, and sealed

Products used:
Adam's Car Wash
Auto Finesse Iron Out
Stoner's Tarminator
Auto Finesse Oblitarate
Sonax Multi Star
Sonax Full Effect Wheel Cleaner
NanoSkin AutoScrub System
Menzerna FG400
Sonax Perfect Finish
Opti Coat
Adam's Super VRT
Auto Finesse Crystal Glass Cleaner
Adam's Metal Polish 1
Adam's Metal Polish 2

Tools used
Uber Wool Wash Mitt
Uber Quick Detail MF Towels
Uber All Purpose MF Towels
Rupes LHR75E
Rupes BigFoot LHR 21ES Random Orbital Polisher
Rupes BigFoot LHR 15ES Random Orbital Polisher
Uber Buffing Pads
Meg's MF Cutting Pad
Defelsko Paint Meter
Fenix TK35
Kranzle Pressure Washer
Uber Foam Canon
2 Grit Guard Buckets with Caddies
Adam's Firehose Nozzle
Metro Air Force Blaster

Dealer installed - due to snow removal
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A closer look - these marks were on the roof, hood, trunk
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Before
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Size:  6.17 MB

Various scratches/imperfections
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Wheels
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Sonax Full Effect Wheel Cleaner and various brushes used to clean up the OEM Peelers
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Size:  6.42 MB

Full prep photos missing due to the cold weather sorry guys

Light scratches around the door handles
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After
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B pillars a common issue with BMW, Audi, VW
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After much better after we hit it with Menzerna FG400 and finished it out with Sonax Perfect Finish 4/6
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Before shot on the roof
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After
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Before shot on the roof
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After
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Size:  1.72 MB

Imperfections on the rear trunk
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After
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Size:  1.64 MB

Xpel Ultimate Pre Cut Kit installation

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Exhaust tips before
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After some Auto Finesse Mercury Metal Polish

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Afters shots
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The old and new
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A drastic improvement over the what the dealer delivered.

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Hope you enjoyed this one.
 
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Old Jan 27, 2014 | 10:19 AM
  #2  
Fly'n Brick's Avatar
Fly'n Brick
6th Gear
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From: In the here and now, for now.
Can't possibly be the dealer's first winter snowfall. Are they on a negative learning curve or just not give a rip?
 
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Old Jan 27, 2014 | 11:58 AM
  #3  
phil@detailersdomain's Avatar
phil@detailersdomain
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Former Vendor
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From: NJ
to be honest with you, I give up wondering how dealers find new ways to give me business.
 
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Old Jan 27, 2014 | 06:08 PM
  #4  
Fly'n Brick's Avatar
Fly'n Brick
6th Gear
15 Year Member
Joined: Oct 2008
Posts: 4,965
Likes: 393
From: In the here and now, for now.
You surely don't want to send them a fruit basket with a thank you for the business, they might re-think their protocols.
 
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Old Jan 27, 2014 | 06:14 PM
  #5  
danjreed's Avatar
danjreed
6th Gear
Joined: Apr 2013
Posts: 1,894
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From: Philly PA
Gotta love using the ole' dirty floor broom to clean snow off a customers car... WTF...
 
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Old Jan 29, 2014 | 05:20 PM
  #6  
MoukiWisey's Avatar
MoukiWisey
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What we thought would be an easy routine job turned into much more.
 
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