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ICE Problem with photo for Personal Experience

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Old Jun 5, 2025 | 11:28 AM
  #1  
michaelb's Avatar
michaelb
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From: Northern California
Problem with photo for Personal Experience

Anyone successfully upload a photo and have it show up on the Interaction Unit (using Mini lingo) when set to the Personal Experience?

I have the phone app and I am logged in with the profile set in the Mini. I can control the car through the app, like lock the doors, etc. I can also upload the photo within the phone app under the Vehicle configuration > Personal Mode. I can select it, and successfully apply it. When I go back into the Personal Mode setting on the phone app, it shows the photo I uploaded as selected and it appears in the big circle showing a preview of what it would look like on the Interaction Unit.

However, when I go into the car and set the Experience to Personal, and click the settings icon, I only see the 3 standard backgrounds, and do not see the photo I uploaded and selected in the app.

Any ideas? Thanks in advance for any help.
 
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Old Jun 6, 2025 | 11:47 AM
  #2  
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SpectreGadget
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From: Atlanta GA Metro
I don't have an answer and have seen the same behavior. Not sure why that it's working but looks to be a bug...
 
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Old Jun 9, 2025 | 04:49 AM
  #3  
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adambravo
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From: The Motor City
Hmmm... that is odd. I have not had any issues. Have you tried a different photo? Maybe the resolution or format is incorrect.
 
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Old Jun 9, 2025 | 12:33 PM
  #4  
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michaelb
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From: Northern California
Originally Posted by adambravo
Hmmm... that is odd. I have not had any issues. Have you tried a different photo? Maybe the resolution or format is incorrect.
Thanks for the reply. Suddenly started working. I deleted the old photos I had added, uploaded new ones, and voilà!

Not sure what I did differently this time around.
 
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Old Sep 5, 2025 | 09:50 AM
  #5  
DBminiarg's Avatar
DBminiarg
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From: Buenos Aires
I had this issue for a month, no solution
Uploaded 3 pictures from the Mini APP and they don´t download to my car

Any idea ?
 
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Old Sep 5, 2025 | 09:54 AM
  #6  
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DBminiarg
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From: Buenos Aires
Have you used the + sign on the display to charge them? Is that another way to do it? When I press that + sign it says Online Error





 
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Old Sep 5, 2025 | 09:56 AM
  #7  
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michaelb
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From: Northern California
Originally Posted by DBminiarg
Have you used the + sign on the display to charge them? Is that another way to do it? When I press that + sign it says Online Error



Haven't touched it in a while but I think the plus sign on the interactive display only lets you select what you've uploaded via the phone.
 
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Old Sep 5, 2025 | 10:01 AM
  #8  
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DBminiarg
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Joined: Sep 2025
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From: Buenos Aires

 
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