1st Gen Countryman (R60) Talk (2010-2015) R60 Countryman Discussions

R60 Boot stripes?

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Old May 12, 2012 | 08:11 PM
  #26  
ozarkgolfer's Avatar
ozarkgolfer
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From: Houston, TX
Originally Posted by iMom2005
Wow! I was just putting out there, that I had no problems with my order. Fair and balanced, if you will. Sheeesh!
I'm not attacking you and I am glad you got what you ordered and are happy.
 
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Old May 12, 2012 | 08:49 PM
  #27  
noreen99's Avatar
noreen99
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From: Middle TN
Originally Posted by iMom2005
I had no problems, whatsoever, with Graham. In fact, when I did have some questions, after my order was placed, he responded quite promptly.

I'd do business with them again, without a doubt.
Glad to hear it have not had the response back yet, but am hopeful.

Actually had one company tell me that what i wanted would look ridiculous and would cost to much as it would need three colours. I found it insulting its my car and i'll put what i want on it! Didn't like the assumption as to what was in my bank account.

From the looks of it your guy has exactly what i want pre-done in the colours i want, just doesn't list roadster as an option.
 
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Old May 13, 2012 | 07:33 AM
  #28  
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grawk
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From: Southern York County, PA
I got this email in reponse to my inquiry:

Hi Daniel

The time for manufacture is 5-10 working days due to demand, and shipping can take another 4 days.

The order is due to be shipped in the morning so you should receive it by the weekend

best regards
Graham



On 13 May 2012, at 01:23, Daniel wrote:

This is an enquiry e-mail

Can you put a trace on the shipment * . *It has been 2 weeks, so I'm wondering if it has been lost or delayed for some reason.

Thanks
 
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Old May 13, 2012 | 09:14 AM
  #29  
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eenunez1
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From: San Diego, CA
Originally Posted by iMom2005
I had no problems, whatsoever, with Graham. In fact, when I did have some questions, after my order was placed, he responded quite promptly.

I'd do business with them again, without a doubt.
How long did it take your to arrive after your initial order? Thanks
 
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Old May 14, 2012 | 04:15 AM
  #30  
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iMom2005
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From: Bloomington, IN
Originally Posted by eenunez1
How long did it take your to arrive after your initial order? Thanks
About three and a half weeks.
 
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Old May 14, 2012 | 10:28 PM
  #31  
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eenunez1
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From: San Diego, CA
I heard back from Graham today, he says my order has "definitely been sent". He also indicated having problems shipping outside of Europe at the moment... either way I still have not received them. Will post when I do.
 
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Old May 16, 2012 | 03:37 PM
  #32  
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eenunez1
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From: San Diego, CA
Well I received my boot and bonnet stripes from Graham today! They were shipped on May 8 and reached me in California in exactly 8 days. Now all I need is my CMS to have them installed on! I know that I did not get tracking information for the package, but when I checked the status of the "airsure tracking number" in the Royal Mail system the only status was packaged passed for delivery to the U.S., and in my case with standard delivery to USPS.
 
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Old May 17, 2012 | 06:59 PM
  #33  
ozarkgolfer's Avatar
ozarkgolfer
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From: Houston, TX
My stripes from Graham were on my doorstep when I returned home from work today. They were shipped May 3. Not quite as described. Why not answer my emails or calls since May 2 and just let me know?

Well, it's too late. I ordered JCW stripes just this morning from elsewhere and have an appointment this coming Monday for installation of those stripes and a window tint.

I have emailed back to Graham and asked what he wants done with them. I'm wondering if I'll get a reply THIS time.
 
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Old May 17, 2012 | 07:02 PM
  #34  
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grawk
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From: Southern York County, PA
Proof retail on a small scale on the Internet is a nearly impossible task.
 
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Old May 23, 2012 | 03:12 PM
  #35  
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grawk
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From: Southern York County, PA
My stripes got here today.
 
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Old May 23, 2012 | 09:56 PM
  #36  
ozarkgolfer's Avatar
ozarkgolfer
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From: Houston, TX
Originally Posted by grawk
My stripes got here today.
I'm glad you got them and had the patience to wait.

When I asked Graham what I should do with the now unwanted order, he asked I send them back. As they were unopened, I marked return to sender on the tube and handed them over to our office Postman.

Graham's reason for lack of response to my tracking requests were 'family comes first' and 'two-day course'.
 
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Old Jun 6, 2012 | 11:22 AM
  #37  
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ozarkgolfer
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From: Houston, TX
Update on my stripes....

Took my CM to San Antonio and someone obviously took exception. Looks like someone took their keys and hammered the read trunk lid with the butt end of their key and then used the sharp part to scratch up one of the wide stripes.

This is where it gets better. Gary Smith, who installed the JCW stripes and the tint, hand cut a new wide boot stripe from the material not used on the roof (I did not want the stripes over the sun roof) and installed it yesterday. He had to cut the material around the Mini badge and it looks totally OEM. I can't tell it from the factory stripe on the other side.

Also, Sarah from Mini at the Woodlands, had her dent removal guy take out the booboo. My CM is back to her best.

Just a big thank you to Gary (PM me for his number) and Sarah for going well beyond the call of duty. Erik, Shane, Richard and all those that work at Mini of the Woodlands are enthusiasts and good people.
 
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