R56 :: Hatch Talk (2007+) MINI Cooper and Cooper S (R56) hatchback discussion.
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  #1  
Old 04-17-2014, 04:04 AM
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2001convertable
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Vendor Emnotek

Has anyone had problems with this company. I ordered an intake for my sons r56 non S. I noticed that the price was slightly lower. I ordered it and paid asap. I received an email shortly after that they are on back order. I tried to call many times only to get no answer. I email and got a response saying they are getting them in in a few weeks. I wrote an email yesterday and didnt get a response. Iam getting concerned. If anyone has had any problems with these people please let us know....thanks
 
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Old 04-17-2014, 01:32 PM
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You got two responses informing you that they are on backorder and how long it would take to get them back in-stock, I don't see a problem for concern. You have to realize that they probably get a ton of emails and have a business to run, their in it to make money and can't afford to repeatedly respond to your emails, time is money. Either wait for your product to be in-stock or request your refund.
 
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Old 04-17-2014, 02:24 PM
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bought a lot of stuff from these folks and transactions were seamless. one item was on backorder but though but promise date was way sooner than I thought. communication was quite excellent and that gave me a peace of mind not to worry..
 
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Old 04-17-2014, 06:00 PM
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I will wait a few more weeks. thanks for the support.
 
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Old 04-23-2014, 03:55 AM
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They have a live chat option on their website. That's how I talk to them quickly. Also in some cases had them lower they're prices.
 
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