Magnussen-Moss Act Lawsuit
#76
#78
Originally Posted by Skiploder
So beware. The MMA is not worth the paper it was written on.
This is also true of the fair debt collection practices act and the fair credit reporting act and others laws designed to protect the consumer.
Most of these Federal laws provide for some statutory damages amount of $500 since damages are often difficult to demonstrate. But no decent lawyer is going to take on any kind of litigation for $500. The only way these laws get anywhere is through class action or enforcement by a government agency or attorney general.
Of course class actions mostly benefit the lawyers although they do serve as a deterrent to the offenders. Reliance on government agencies or attorney generals is a political trap. Sometimes it happens, sometimes not.
Successful private lawsuit/enforcement is extremely rare.
The best weapon of the consumer is public forum like this one and the press. Unfortunately, in this case, I think the number of people that mod cars is too much of a minority to have much impact on public awareness.
#79
Originally Posted by chows4us
TOTALLY DISAGREE ... until the following is cleared up ...
HIs last statement was "... the track issue - it came up and was cited as a cause for voiding my warranty." This was brought to my attention...
Skiploader ... Was it BOTH issues ... Mods & Track actually cited by BMW? Or just the Track?
HIs last statement was "... the track issue - it came up and was cited as a cause for voiding my warranty." This was brought to my attention...
Skiploader ... Was it BOTH issues ... Mods & Track actually cited by BMW? Or just the Track?
It was both issues - a little billet doux from Mini if you will.......
#80
#81
Originally Posted by chows4us
No question. I'd still like to hear the exact cause from BMW.
I wouldn't call them causes, I would call them excuses. If the MM Act was a little more consumer friendly, BMW should be held to diagnosing the harness per the procedures outlined in their own TSB.
Regardless, here is their reasoning.......
An aftermarket mod represents work performed on a car by someone other than an authorized BMW representative. In their eyes, the simple act of adding a CAI could result in damage to the nearby DME, the wiring harness, the ozone layer, the New Orleans levee system, etc.
Second, tracking or autocrossing the car exposes the car to conditions that exceed those that the vehicle was designed for and that these conditions exceed those that the warranty is intended to cover.
Interestingly enough, Mini offered to diagnose the car only after it had been retuned to 100% stock - figure out that logic........
While money and time were not initially issues, they quickly became so. Keep in mind that the car is a toy, so it being sidelined affects me very little, and while the lawyers are those retained by a firm I am an owner of, for ethical reasons, I have paid every dime billed to me.
As weeks turned into months I realized that I would rather spend the time and money on people I care about and positive things rather than an issue that frankly p**sed me off and put me in a bad mood. The amount of stress and time an issue like this takes is not worth the price of the stupid repair.
My old man has a saying - I'd rather be happy than right. In his mind, that saying refers to arguing with my mother. I can stretch it to apply to this issue just as easily.
#82
Originally Posted by Skiploder
As weeks turned into months I realized that I would rather spend the time and money on people I care about and positive things rather than an issue that frankly p**sed me off and put me in a bad mood. The amount of stress and time an issue like this takes is not worth the price of the stupid repair.
Let it go now, get the blood pressure down ... not worth it. Stress aint worth anybody's health.
Think about the other goodies out there
#83
Sucks big time!
I wonder if Mini USA or BMW reads this stuff and sees how many of thier enthusiastic following are less enthusiastic now. Too bad really, but once again, large companies can pretty much to what they will, and even affluent individuals can't gain the supposed protection that the law is there (in theory) to provide.
Anyway, one recourse is to drive the snot out of your car, and leave the warranty long behind.
It's also interesting to see the attitude of other car companies. I have no idea how Ford is on warranties, but for aftermarket parts suppliers, many get access to Ford CAD drawings so they can design the aftermarket parts to fit but good! I guess they realize the modder crowd brings in lots of sales.
Matt
Anyway, one recourse is to drive the snot out of your car, and leave the warranty long behind.
It's also interesting to see the attitude of other car companies. I have no idea how Ford is on warranties, but for aftermarket parts suppliers, many get access to Ford CAD drawings so they can design the aftermarket parts to fit but good! I guess they realize the modder crowd brings in lots of sales.
Matt
#84
#85
Originally Posted by Skiploder
Just a note that I have retained an attorney...I look forward to sticking a big fat hairy thumb in their eye.
#86
Originally Posted by Dr Obnxs
I wonder if Mini USA or BMW reads this stuff and sees how many of thier enthusiastic following are less enthusiastic now.
#87
Originally Posted by CDMINI
I think any atty not trying to just "churn" fees would have advised of the futility of litigation in Federal Courts to recoup the $ for a few hundred dollars of repairs.
Let's get this straight, the odds were that I would have won - I just decided it wasn't worth the time or the money.
In the end, the odds also favored me rcouping the legal fees.
Using the word futile in this context denotes my case was hopeless. It was only futile in the sense that the law is set up to make prosecution difficult to the consumer.
Now if you want to negotiate with BMW that's a different matter, some attys are better than others at making the deal if they understand how to make the others side waste their time and money when they could just make a call and settle things.
BMW will not budge once they get involved. Most people who have had any sort of luck did so because they kept the dealership in it. Once you get the gorilla involved, compromise becomes impossible.
Never threaten litigation without looking into the facts of what that will involve. These guys know you're bluffing and will call you every time. They are employees of BMW, if they are on retainer they probably look forward to getting threatened, that way they can run up their fees. You probably would have more luck touching base with a BMW manager who realizes this and might approve the repair cost to end the thing.
Better yet, why don't I ship my car to you in sunny Florida and you can show me how easy it is to deal with a local Manager/Dealer? Understand that warranty fees are recouped from manufacturer. Ask your local service manager what happens to them if BMW catches them making repairs to a modded car.....
I don't expect you to read every post on this thread so I'll wrap it up with this....
1. Once BMW gets involved - you're screwed. They know if they let one of these cases go, it will encourage tens more. They have more money than you, and can wait longer than you.
2. The MM Act is set up to discourage the consumer. It takes way too long and costs way too much money. It also entails the potential non-use of the vehicle in question for an extended period of time.
3. The decision to call off was mine alone. It wasn't done because I was wrong or because I was worried about losing. At a certain point my personal time has value too - and I rank it higher than a freaking wiring harness.
4. If you race or mod your car, and BMW (not the dealer) finds out, you can join me on the "list". It appears my VIN has been tagged in some way.
#88
Originally Posted by Dr Obnxs
I wonder if Mini USA or BMW reads this stuff and sees how many of thier enthusiastic following are less enthusiastic now. Too bad really, but once again, large companies can pretty much to what they will, and even affluent individuals can't gain the supposed protection that the law is there (in theory) to provide.
Anyway, one recourse is to drive the snot out of your car, and leave the warranty long behind.
It's also interesting to see the attitude of other car companies. I have no idea how Ford is on warranties, but for aftermarket parts suppliers, many get access to Ford CAD drawings so they can design the aftermarket parts to fit but good! I guess they realize the modder crowd brings in lots of sales.
Matt
Anyway, one recourse is to drive the snot out of your car, and leave the warranty long behind.
It's also interesting to see the attitude of other car companies. I have no idea how Ford is on warranties, but for aftermarket parts suppliers, many get access to Ford CAD drawings so they can design the aftermarket parts to fit but good! I guess they realize the modder crowd brings in lots of sales.
Matt
A lot of the Superintendents and Foreman add aftermarket exhausts, intakes, etc. We have never had one issue. Not one.
#89
Originally Posted by Skiploder
Our company has a fleet of hundreds of Ford and Chevy work trucks.
A lot of the Superintendents and Foreman add aftermarket exhausts, intakes, etc. We have never had one issue. Not one.
A lot of the Superintendents and Foreman add aftermarket exhausts, intakes, etc. We have never had one issue. Not one.
#90
Originally Posted by caminifan
Ford and Chevy have a long history of working with aftermarket companies - even selling aftermarket products through their parts distribution system. With BMW, I am wondering if their marketing success has given them a case of arrogance. The moment they start to think that they s**t strawberry ice cream, is the beginning of the end. Roger Smith had a terminal case of thinking that he s**ted strawberry ice cream and GM has never recovered from it.
The trades are a very close knit society. If it became known that either manufacturer was busting the hump of working men over CAIs, headers, etc. it would be bad.
Before the revamped Rams came out (1994?) Dodge was literally blackballed from the trades despite the use of the Cummins Turbo-Diesels. Why? Well, they had known tranny problems that they began blaming on the aftermarket components.
I remember going to an AGC meeting in the late 80's where it was roundly discussed how Dodge was screwing over the industry.
Despite an excellent product today, you rarely see Dodge trucks as the backbone of the construction or service industries, I truly believe they never recovered from the earlier rep they got from the trades.......
#91
Originally Posted by chows4us
Was it BOTH issues ... Mods & Track actually cited by BMW? Or just the Track?
The Cliff Notes version of this thread is that if you think that M-M is a viable tool to force a manufacturer to honor its warranty obligations, you better be prepared to put serious cash on the line. And, personally for a MINI, 100 large is just not worth it. I have dropped cash on litigation, but it was over a business survival issue, not over who was going to pay for a $1,000 vehicle repair.
#92
Originally Posted by Skiploder
My lawyer was very up front. It is the general consensus that proceding with the lawsuit pushes you out of the 90% who make noise but don't follow through...Let's get this straight, the odds were that I would have won - I just decided it wasn't worth the time or the money...In the end, the odds also favored me rcouping the legal fees.
P.S. I think if you "track" a street car all bets should be off, actually. I always believe "if you play you pay". These days we have folks taking financed vehicles to the track, that's CRAZY.
#93
Skiploder-
Just found this thread and I admire your ability to walk away. Your blood pressure will be all the better for it. Ce la Gere? Your story has proven to me the worthlesness of the MM Act. It has always struck me odd what with the herculean strength of the automotive industry lobbyists that the MM Act would be anything but a tool for the industry and not the consumer. I think your story should be required reading for the modding kids who feel the MM act is the proverbial Holy Cross to the vampiric Manufacturers ("Walk into the dealership with a copy of the MM Act heald high in hand and watch them cringe in pain and horror"). Buyer Beware.
Again, sorry for your aggravation but when reviewing my limited time and means , and paramount need for having reliable transportation, you have helped me conclude to stay away from anything more than basic cosmetic modifications.
Just found this thread and I admire your ability to walk away. Your blood pressure will be all the better for it. Ce la Gere? Your story has proven to me the worthlesness of the MM Act. It has always struck me odd what with the herculean strength of the automotive industry lobbyists that the MM Act would be anything but a tool for the industry and not the consumer. I think your story should be required reading for the modding kids who feel the MM act is the proverbial Holy Cross to the vampiric Manufacturers ("Walk into the dealership with a copy of the MM Act heald high in hand and watch them cringe in pain and horror"). Buyer Beware.
Again, sorry for your aggravation but when reviewing my limited time and means , and paramount need for having reliable transportation, you have helped me conclude to stay away from anything more than basic cosmetic modifications.
#94
Originally Posted by CDMINI
...Sorry it seems the practical solution that works is still don't MOD or race your MINI car until after the warranty runs out, or don't count on being successful in warranty claims.
Originally Posted by CDMINI
P.S. I think if you "track" a street car all bets should be off, actually. I always believe "if you play you pay". These days we have folks taking financed vehicles to the track, that's CRAZY.
#95
Originally Posted by CDMINI
Have I read this thread wrong?
Did you get anything out of this?
In terms of experience, I got quite a lot out of it.
You say you are blackballed or something because of your modded car.
That's a long way from "sticking a big fat hairy thumb in their eye."
But I have bought several BMW products over the years, as have other members of my family. It will cost me $1,200.00 to fix my harness. BMW will never sell a car to anyone in my family again.
Sorry I look for solutions to problems that work and stay away from "pie in the sky" and away from "I am STILL RIGHT, even when I lose in everything" attitudes.
Sorry it seems the practical solution that works is still don't MOD or race your MINI car until after the warranty runs out, or don't count on being successful in warranty claims.
P.S. I think if you "track" a street car all bets should be off, actually. I always believe "if you play you pay". These days we have folks taking financed vehicles to the track, that's CRAZY.
#97
#98
Originally Posted by Skiploder
2. The MM Act is set up to discourage the consumer. It takes way too long and costs way too much money. It also entails the potential non-use of the vehicle in question for an extended period of time.
Magnus-Moss is generaly nothing more than a disclosure law. It's purpose is to make sure that people know what they are getting whenever they buy a product that has a written warranty. The law generally does not tell manufacturers what they should warrant or for how long or what restrictions and disclaimers thet can put on their warranties. The exception to that is that the law does not allow manufacturers to void warranties based on the use of parts manufactured by other manufacturers or to require that service be done by certain persons such as the MINI dealer.
I read my warranty. It clearly states that "improper" use voids a warranty and use in any competitive event voids the warranty. Nothing in Magnuson-Moss prevents them from having this provision. So it seems clear to me that any that track are at risk of voiding a warranty. That is if MINI has any reason to know of that use.
When it comes to mods to a MINI, it is perhaps a little less clear. The law does not allow them to restrict use of aftermarket parts but they can restrict use of anything that changes the performance and use of the vehicle. Of course that is exactly what the MINI warranty does.
There is a difference between how the MINI warranty treats competive use and use of mods. Use of mods simply results in that they will not warrant parts related to those mods. Competitive driving results in a flat and total voiding of the entire warranty.
#99
Originally Posted by caminifan
Are you proposing that street racing is okay???? If a car is advertised as a performance car (there is a board in S.F. that shows a MINI Cooper on what is a lifesize (relative to the MINI) slot car track - a rather clear statement about the handling capability of the MINI...), shouldn't the car's owner be able to experience the performance capability of the car????
#100
Originally Posted by Electric Shock
...There is a difference between how the MINI warranty treats competive use and use of mods. Use of mods simply results in that they will not warrant parts related to those mods. Competitive driving results in a flat and total voiding of the entire warranty.