long story short, went to pop hood and got nothing. Inside popper is not broke, so I think it broke at the connection under the hood... is there any way to gain access to manually release the latches from outside/under the car ?

Thanks. I looked in the Bentley but didn't find any definitive answers...

 

I'm not aware of a DIY guide for this...I know the dealers and some independents deal with this problem routinely. In my experience, it results from lack of lubrication of the hood latches. Sorry I don't have more to offer.

 

Search will pull up loads of threads. Short story is wheel well access, but I suggest further reading.

 

had this problem when I bought my 2010MCS. Had to put my car up on a jack(it was free.. im sure you can do it with some jackstands) and then I went from under the front bumper. used a long poker.. almost like a metal marshmallow stick with a small 90 degree bend in the top. just started jamming it into both of the hood latches... in hind sight... I probably would have been a little more precise with my prodding. However, after 4 mechanics and myself stabbed at it for close to 3 hours I got it open. just have to pop the springs off and unlatch both of them. then your hood is free to open up.

My cable wasn't even broken. It just popped off the track. used some silicone adhesive where the cable goes from 2 -1 and locked it back inside the channel....Vwalla, all fixed.

 

More info here if it does break or gets stuck.

https://www.northamericanmotoring.co...atch-talk.html

 

So, i was able to get under it and pop the latches from the under side.... not too terrible, but figured i'd make a little diagram to give people an idea what to look for/how they function...

The passenger-side is the most accessible and has the clearest path, so id suggest starting there first.
The drivers side is a bit trickier with boost piping being in the way, and its tucked up just to the left of the coolant expansion tank (also a good way to locate it quickly.)


once opened, i was able to figure out that the cable from the interior had simply just popped out at the Y-connector..... simple enough fix, just annoying.... i used the old super-glue/baking soda trick to secure it into the coupling so that shouldnt (fingers-crossed) ever happen again.

Thanks everyone for the help!

 

Thanks for the update