TIS/EPC Computer Geek Question
#1
Hi Folks,
Question for the computer-savvy among you:
I ordered a new TIS/EPC CD set, and have a problem installing the EPC part on my home computer. I previously had an old ETK installed. When I try to install the new EPC, I get an error message that says "the database on this CD is different from the previously installed version." When trying to install the EPC, it stops with an error message that says "database can not be opened."
The Sysadm and TIS parts install and run fine. I have uninstalled my old version EPC, but still the same errors pop up. I know the problem is not with the disc because the whole kit installed without problem on my computer at work.
Anyone have an idea as to why the EPC won't install on my home computer, and how do I get it to install?
Thanks!
Question for the computer-savvy among you:
I ordered a new TIS/EPC CD set, and have a problem installing the EPC part on my home computer. I previously had an old ETK installed. When I try to install the new EPC, I get an error message that says "the database on this CD is different from the previously installed version." When trying to install the EPC, it stops with an error message that says "database can not be opened."
The Sysadm and TIS parts install and run fine. I have uninstalled my old version EPC, but still the same errors pop up. I know the problem is not with the disc because the whole kit installed without problem on my computer at work.
Anyone have an idea as to why the EPC won't install on my home computer, and how do I get it to install?
Thanks!
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