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Well, I took a chance. They seem like good guys, checked out my squealing noise and told me to go back to the dealer that had installed new rear brake pads a couple of weeks earlier - they had done a poor job and the pads are not installed correctly. Now off to the dealer to see if they will do the right thing. The guys at Quality only charged me for the oil change I requested - no charge for the diagnostics on the noises or the fan they checked out.