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I am unable to activate my account

Old Jun 16, 2020 | 07:57 PM
  #1  
D3m0N's Avatar
D3m0N
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Coordinator :: Eastern Iowa MINIs
iTrader: (1)
Joined: Aug 2007
Posts: 1,163
Likes: 1
From: Round Rock, TX
I am unable to activate my account

Hello I have been a member of nam since it's beginning now I get a message that I have to activate my account. However I get an error that my primary group can't be the same as my secondary group. Please assist
 
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Old Jul 31, 2020 | 04:12 PM
  #2  
Tragesaurusrex's Avatar
Tragesaurusrex
3rd Gear
Joined: Aug 2009
Posts: 203
Likes: 182
From: NJ
@D3m0N I too have the same issue. It’s very frustrating and not something we can solve on our end.

This error happened for me after I updated my primary email address in my profile. I no longer have the original email address I used to sigh up for NAM in 2009.

When I open the verification email and click the link to verify, this is the message I get verbatim:




Another thing that’s pretty ridiculous is the verification email itself that prompts the error says to contact noreply@northamericanmotoring.com if you still have trouble... BUT THAT EMAIL ADDRESS CANNOT RECEIVE EMAILS.

reference:



Mods, please advise.
 
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Old Aug 6, 2020 | 02:07 PM
  #3  
Tragesaurusrex's Avatar
Tragesaurusrex
3rd Gear
Joined: Aug 2009
Posts: 203
Likes: 182
From: NJ
@Robb M. It looks like you’ve helped some other members with this same issue recently. Are you able to assist us as well?

many thanks in advance
 
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Old Aug 6, 2020 | 02:13 PM
  #4  
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Robb M.
Internet Brands
15 Year Member
Joined: Feb 2010
Posts: 393
Likes: 50
From: Barrie, ON
Both of your accounts should be fixed now, please let me know if they are not.

cheers,
robb
 
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Old Aug 8, 2020 | 03:37 PM
  #5  
Tragesaurusrex's Avatar
Tragesaurusrex
3rd Gear
Joined: Aug 2009
Posts: 203
Likes: 182
From: NJ
Thank you Robb. Everything looks back to normal with my account.
 
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