R56 :: Hatch Talk (2007+) MINI Cooper and Cooper S (R56) hatchback discussion.
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R56 MINI denies warranty due to mods

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Old May 13, 2009 | 07:00 AM
  #101  
john171's Avatar
john171
3rd Gear
Joined: Apr 2009
Posts: 191
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From: YORK, PA
Any updates on your problem with the dealer/Mini?
 
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Old May 13, 2009 | 08:32 AM
  #102  
Arnbut's Avatar
Arnbut
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5th Gear
Joined: Jun 2007
Posts: 895
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From: Canton, GA
Originally Posted by john171
Any updates on your problem with the dealer/Mini?
I was going to return it to stock trim and bring it to Minis of South Atlanta and have them try to fix it.
But they just got rid of their best tech and service writer... ...and now I don't know what to do anymore.

I'd really like to just be rid of the car. The dealers are too far away to be convenient, I don't really fit in it, and it just has left me with a bad taste in my mouth that I don't want.

It's my wife's car now and I'll do whatever she wants with it; but she knows how I feel about it...
 
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Old May 6, 2010 | 05:56 PM
  #103  
JimR56JCW's Avatar
JimR56JCW
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Joined: Oct 2009
Posts: 213
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From: Beaufort, SC
Originally Posted by Mishka
It's my understanding (and I might be wrong) that they have to show that the mods create/contribute to the problem you are having in order to deny warranty service. If they can't do that then they are responsible for the warranty work.

You might want to check into the Magnuson-Moss Warranty Act to see what recourse you might have.
I believe this is true. They must show the mods caused the problem. If they can't, they are, in my opinion, in breach of contract.
 
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Old Jan 1, 2011 | 08:54 AM
  #104  
Island maser's Avatar
Island maser
5th Gear
Joined: Oct 2009
Posts: 703
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From: Gig Harbor WA
Still going on or was it fixed? I would have gave them the car back by now. By driving it through there front window. That woudl be great press for them.
I would have bene out front with signs chasing off customers. That gets htere attention because they have to decide is it chepaer to fix your car or loose the customers and sales. When it gets ugly this works. They only thing they car about is sales revenue. If you can impact that they will react.
I protest my MB dealer and he didn't care. MB cared when I showed up at another dealer because mine was closed on Sundays. They called MB and they ordered me a replacement car that week and a year newer to boot. I hesitated buying my Mini for a couple of years because of the BMW/Mini
BS attitiude. I would not got to another dealer to fix the car. If you sold me the car you are going fix it one way or another. Image if someoen get injuried in that car because the air bag did not deploy. I would think the liability to Mini and the dealership would be off the hook. I guees they have insurance to protect them there too.
 
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Old Jan 1, 2011 | 10:24 AM
  #105  
Melangell's Avatar
Melangell
6th Gear
Joined: Nov 2010
Posts: 2,466
Likes: 2
From: Savannah Georgia
 

Last edited by Melangell; Jan 1, 2011 at 10:26 AM. Reason: pick didn't work
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