R56 Free gift bag at delivery time from East Bay Mini?
3rd Gear
Joined: Nov 2002
Posts: 172
Likes: 0
From: Ferndale California USA
My MA was Jesse Antonio, and I was happy with him. The Finance guy was kind of slimy though.
3rd Gear
Joined: Jul 2008
Posts: 261
Likes: 0
From: San Mateo, CA
I picked up our new Clubman from EBMini on 7-19 and did get a gift bag that had a hat, bulldog key chain, MINI travelers mug, maybe a couple of other knick-knacks. Earlier in the day my MA asked if I wanted to buy a set of floor mats; I said no, and later he threw them in for free when he was begging for all 5's on the survey. The whole car pick-up process took about 2.5 hours; my MA said the average time is about 4 hours for pick-up. But that 2.5 hours just flew by compared to the previous 8 weeks.
2nd Gear
Joined: Mar 2008
Posts: 140
Likes: 0
From: Martinez, CA
Concord gave me two key chains, a really nice pen and a t-shirt at delivery.
Thread Starter
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2nd Gear
Joined: Mar 2007
Posts: 146
Likes: 0
From: SoCal
. I couldn't be happier with him so far 
. Hopefully I will have the same great delivery day experience 
. Thanks.
3rd Gear
Joined: Jul 2008
Posts: 232
Likes: 0
From: Castro Valley, CA
is the Finance guy the guy with the bald head? i talked to him briefly after putting down the deposit and i already got the feeling that hes there to squeeze extra money out of me with all their "protection" packages like etched serial number and super duper paint sealant.
5th Gear
Joined: Feb 2008
Posts: 635
Likes: 2
From: Danville
Tboner4me - I'm curious about the time it took to pick up the car... silly me I just assumed that I would have an appointment scheduled, walk in, sign one or two pieces of paper, get the keys, beg off any attempt for a 'car tour' and off I'd go (hopefully with a goodie bag or two and mats). But 2.5 to 4 hours? Wow - now I'm thinking I need to take the day off work! Can you tell me what the process is? I'm obviously a first time Mini owner to be. I ordered from EB Mini also. Thanks!
it took about 2hrs for me but i was not financing so i didn't have to fill out any paper work or wait for the "numbers" to come back. however, i did have to wait about an hour and a half before things got started and yes I made an appointment and I was right on time.
basically they went over the options list and made me fill out some paper work for dmv etc. then they handed me over to the finance guy and it took about 1hr with the finance guy. he basically tries to sell you everything, extended warranty, lojack, windshield insurance, etc. now this is the part i was disappointed with... the finance guy tried to get me to sign the final delivery paper without showing me the car. well while i was waiting i went to check my car. there were at least 2 things that had to be replaced and or repainted.
I feel as if my MA conviently skipped that part to try and get me to accept the car as is with the defects.
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