R56 :: Hatch Talk (2007+) MINI Cooper and Cooper S (R56) hatchback discussion.
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Old Apr 21, 2008 | 07:03 AM
  #26  
CR&PW&JB's Avatar
CR&PW&JB
OVERDRIVE
Joined: Aug 2006
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From: PA
Agreed. Yeah, before you buy the car you should ask service if they have an "if you scratch my back, I'll scratch yours" mentality.
 
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Old Apr 21, 2008 | 07:11 AM
  #27  
Loony2N's Avatar
Loony2N
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Just to get back to the point on this, I got an e-mail from MoT telling me they do not provide loaners to people who didn't buy from them (which I can accept) and that they don't have any kind of relationship with a car rental company ("There's an Enterprise about ten minutes away; you can call them."), which I think stinks.
 
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Old Apr 21, 2008 | 07:15 AM
  #28  
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CR&PW&JB
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From: PA
hmmmmmmmm... I didn't receive that e-mail.

And I am certainly on their mailing list as I have been there at least 8 times for service in the past 18 months.
 
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Old Apr 21, 2008 | 07:17 AM
  #29  
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Loony2N
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Originally Posted by CR&PW&JB
hmmmmmmmm... I didn't receive that e-mail.

And I am certainly on their mailing list as I have been there at least 8 times for service in the past 18 months.
Well, I emailed them specifically asking; I don't think they sent out an email about it. I'd imagine they might keep the old policy for existing customers?
 
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Old Apr 21, 2008 | 07:21 AM
  #30  
R56 Ed's Avatar
R56 Ed
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Joined: Aug 2007
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From: Edgewater, MD
Originally Posted by LynnEl
Well, I emailed them specifically asking; I don't think they sent out an email about it. I'd imagine they might keep the old policy for existing customers?
Sounds like terrific advice from LynnEl here... email each of the dealerships and ask about their loaner policy. Then you have it IN WRITING. No guarantees that they won't change the policy in the future, though.
 
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