As most of you know, we have been working hard to improve the customer service experience from Webb Motorsports.

I have upped the staff - we have a full time office manager who is in the office from 9:00am to 6:00pm Monday through Friday. His name is Felix, and he was in the engineering business for 20 years or so before coming here. I'm sure some of you have talked with him. He has an '05 MCS.

I also have Brian on staff, who is very straight-forward and is currently attending college here in Denver for industrial design. Sharp guy who also has a MINI.

Finally, we have James who is on sebatical for soccer season. He is great on the phone and extremely helpful with customers. He has an all black MCS. James returns in the next month.

We have also updated the website to provide online ordering.

With all of these changes, there were certainly some bugs to work out, but we have revamped the entire business. There is a very organized shipping and processing method. Most orders are processed the same day - even if I am out of town.

To work out the bumps in all of these changes, I took the entire month of September and remained in the office to train and help develop our new infrastructure. It is now in place!

Remember that while I started as a one man show, and provided (or tried to provide) way too many things for one person, the customer service that my clients were receiving was certainly unacceptable. That will no longer be the case!

To prove that point, we are having a sale - the prices aren't reflected anywhere (it's a super secret NAM sale). Just place an online order and in the comments mention the NAM Super Secret Sale, and you will receive 5% off anything ordered. This sale will only last until Wednesday!! Act now, supplies are running out!! - (OK, so they aren't, but it just sounded so right).

Here's the place: www.webbmotorsports.com

Thanks again for your continued support!

Randy Webb
Owner, Webb Motorsports
303-683-4424
randy@webbmotorsports.com