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Navigation & Audio ViseeO Tune2Air - iOS 11

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Old Oct 25, 2017 | 10:04 AM
  #1  
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ViseeO Tune2Air - iOS 11

After many happy motoring miles with my 2011 JCW and streaming Spotify with my Tune2Air, all went to **** after updating to iOS 11.

It still works in terms of playing music, but I no longer can skip tracks or get track info.

Oddly it seems to still work while using iTunes/Music, just not with Spotify.

Anyone else having issues since upgrading to iOS 11?
 
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Old Dec 17, 2017 | 03:32 AM
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Same thing with SoundCloud. Pandora sill works sometimes
 
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Old Mar 26, 2018 | 04:56 PM
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I have that issue too and now it'll only play most of the sound out of the left speaker channel.

I took delivery of a Tune2Air unit back in February. It would occasionally show the track listing, artist, allow me to skip tracks, but after a recent iOS update, that's functionality has gone away from the Tune2Air unit. I was hoping there was a firmware update for the Tune2Air as they show the WMA1000 and WMA2000 units on the ViseeO website allowing the download of said drivers for your computer and a firmware update. The WMA3000 for the MINI/BMW (dual cable) do not have a firmware option to download. Hell, plugging my Tune2Air into my laptop wouldn't even trigger the computer recognizing an external device (via micro USB) and then search for a driver to install.

Anyway, sorry I rambled on there. Looks like over on the Bimmer site, the same issue is happening there with no recourse for the issues we're having.
 
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Old Oct 11, 2018 | 06:02 PM
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Any updates on this with iOS 12? I drive a 2009 Cooper Clubman with Nav and would love an option to get control and info (including artwork) on my screen.
 
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Old Oct 25, 2018 | 06:24 PM
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I have not tried it for iOS12. I suppose it's worth a shot but I pretty much have written it off as an issue with the adapter and not my phone.
 
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Old Nov 4, 2018 | 06:47 PM
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I just got my Tune2Air, plug it to my R60 JCW, but the car does not recognize it as an external USB, I can only play music via AUX but no iPod playlist is available....

EDIT: License code received from Viseeo, I hope the firmware upgrade can solve the problem (latest version is 3.2.5, current version on my tune2air is 3.2.3)
 

Last edited by GRAW; Nov 4, 2018 at 07:15 PM.
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Old Nov 5, 2018 | 05:51 AM
  #7  
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How did you get a firmware code/upgrade? I tried to download it from their site, hoping the micro USB jack on the device would be upgradeable but nothing would work between my laptop recognizing the device as some sort of an external device.
 
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Old Nov 5, 2018 | 04:59 PM
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Originally Posted by stickboybike
How did you get a firmware code/upgrade? I tried to download it from their site, hoping the micro USB jack on the device would be upgradeable but nothing would work between my laptop recognizing the device as some sort of an external device.
Follow the instruction in this page, must read the pdf first:

http://www.viseeo.com/ugC_Down_Detail.asp?hidShowID=22

Even I have updated the firmware to 3.2.5, my R60 still not recognized it as an external USB source... will try to contact Viseeo about this...
(My iPhone XS is running iOS12)



 
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Old Dec 17, 2019 | 12:46 PM
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Does anyone have a working link for firmware download?
 
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Old Dec 17, 2019 | 02:49 PM
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The firmware link is there if you search for Tune2Air W3000, but you have to email the manufacturer to get a key for the update software.

I'm about to spend $500 on a new head unit because mine is disconnecting every 10-20 minutes.
 
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