R50/53 Prestige MINI messed up my order!!!!
Prestige MINI messed up my order!!!! WRONG COLOR
OK -- so what should I do? They got my color all wrong! Can I get my deposit back? I refuse to wait another 8 weeks for my car. 16 weeks for a car? Hell no.
Originally Posted by myk
OK -- so what should I do? They got my color all wrong! Can I get my deposit back? I refuse to wait another 8 weeks for my car. 16 weeks for a car? Hell no.
Holy Moly...that more than just sucks. I'd be fumin' if that happened to me.
To wait all that time, and then have them screw up the order. I'd be looking to get more than just my rufund back. I'd expect some sort of compensation for waiting that long, for nothing. Then take my business elsewhere. Better luck hunting down something else.
Cheers,
To wait all that time, and then have them screw up the order. I'd be looking to get more than just my rufund back. I'd expect some sort of compensation for waiting that long, for nothing. Then take my business elsewhere. Better luck hunting down something else.Cheers,
Originally Posted by myk
OK -- so what should I do? They got my color all wrong! Can I get my deposit back? I refuse to wait another 8 weeks for my ...car. 16 weeks for a ...car? Hell no.
I told one of the MA and they were shocked
I hope this kind of thing is not the norm
Originally Posted by myk
OK -- so what should I do? They got my color all wrong! Can I get my deposit back? I refuse to wait another 8 weeks for my car. 16 weeks for a car?
I would think they would have to give you back your deposit since they can't deliver the car you ordered.I put a deposit down on my first MC in December of 2001 and picked up the car in August of 2002. Nine months and it was worth the wait.
Also thinking of possibly trying to make a deal with an aero kit. What do u think the chances of that are?
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Prestige is a great dealership and I am sure that they will do everything they can to make your situation go your way. I would ask to speak with Augie (general manager) because if anyone can make things ok , he is the man. As for Westchester MINI......I have not been happy with any of my dealings. Before you go on line and create a huge stink I would try and go the "what are you going to do for me route". Prestige has gone the extra mile on more than one occasion for me and many of my friends. Play nice and you will come out ahead my friend......trust me on this one.
Yeah, I guess I had a little panic attack. My MA's first suggestion was to order a new one, and it could be here in 4 weeks. Which I don't believe. But we shall see. I'm just really upset that I waited all this time to get a car that didn't meet my specs. Another thing that didn't help was the fact that he never answered any of my emails. They are nice people though, I'll give them that.
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I ordered my Mini from Prestige last year- waited 3 months- but was well worth the wait- and they have been great! Free car washes forever- always take care of any problems right away-it is upsetting- but keep it in perspective-:smile: 4 weeks is nothing compared to years of happy motoring!
"You didn't order the family truckster? In metallic pea?"
Sorry - not making light of your situation. Perhaps a nice discount is in order for you? Can you live with the color that was brought in instead? Did you ever check the owners lounge to be sure your specs were correct?
You know, I love this car so much that I would wait 9 months for it if I had to, shoot - even a year. Would maybe run a beat up Civic in the process. Perhaps you are just not in love with the car the way the rest of us enthusiasts are.
I agree that Prestige messed up, and I'm sure they will do whatever they can to make it right. Ask for a loaner for four weeks. But if you are truly enamored with the MINI, you will wait for it. I have no other suggestions as to what other car would be suitable...
Sorry - not making light of your situation. Perhaps a nice discount is in order for you? Can you live with the color that was brought in instead? Did you ever check the owners lounge to be sure your specs were correct?
You know, I love this car so much that I would wait 9 months for it if I had to, shoot - even a year. Would maybe run a beat up Civic in the process. Perhaps you are just not in love with the car the way the rest of us enthusiasts are.
I agree that Prestige messed up, and I'm sure they will do whatever they can to make it right. Ask for a loaner for four weeks. But if you are truly enamored with the MINI, you will wait for it. I have no other suggestions as to what other car would be suitable...
My HB/White MCS was supposed to have the Lapis Blue leather interior and the HB dash/ interior bits. When I got the car this weekend the interior was that wierd brushed aluminum. Drove 560mi over the next two days and it doesn't bother me at all anymore.
The dealer also didn't set the software features after having the car on the lot for 10 days and calling to confirm how I wanted everything set.
Then again, if my HB MCS that I waited 2 1/2 months for came out pink I'd be extremely pissed.
Patrick
The dealer also didn't set the software features after having the car on the lot for 10 days and calling to confirm how I wanted everything set.
Then again, if my HB MCS that I waited 2 1/2 months for came out pink I'd be extremely pissed.
Patrick
Originally Posted by myk
Why should I wait 9 months if I don't have to? I don't have a car anymore. I'm sure you were driving something while you waited.
That's just me, though. You have to do what makes you happy.
I'll take the car, it's not THAT bad.. I must emphasize that they do have a great staff. Mistakes happen, it was probably at the factory. Regardless, I'm picking up my car next week or so.
Cheers :smile:
Cheers :smile:
I was under the impression that no one had yet received a hyper blue interior dash and trim. In fact I thought that colored dashes were limited to chili red, liquid yellow, cool blue and orange. If you ordered a hyper-blue interior, they could not fill that order under any circumstances.
Originally Posted by myk
I'll take the car, it's not THAT bad.. I must emphasize that they do have a great staff. Mistakes happen, it was probably at the factory. ...Regardless, I'm picking up my ...car next week or so.
Cheers :smile:
Cheers :smile:
Originally Posted by JoeDentist
I was under the impression that no one had yet received a hyper blue interior dash and trim. In fact I thought that colored dashes were limited to chili red, liquid yellow, cool blue and orange. If you ordered a hyper-blue interior, they could not fill that order under any circumstances.
Originally Posted by JoeDentist
I was under the impression that no one had yet received a hyper blue interior dash and trim. In fact I thought that colored dashes were limited to chili red, liquid yellow, cool blue and orange. If you ordered a hyper-blue interior, they could not fill that order under any circumstances.
Patrick
Originally Posted by myk
I'll take the car, it's not THAT bad.. I must emphasize that they do have a great staff. Mistakes happen, it was probably at the factory. Regardless, I'm picking up my car next week or so.
Cheers :smile:
Cheers :smile:



