1st Gen Countryman (R60) Talk (2010-2015) R60 Countryman Discussions

R60 voice button on the steering wheel failure.

Thread Tools
 
Search this Thread
 
Old Feb 5, 2013 | 04:30 PM
  #1  
Kimsc321's Avatar
Kimsc321
Thread Starter
|
3rd Gear
Joined: Jun 2011
Posts: 184
Likes: 0
From: Northeast, NJ
voice button on the steering wheel failure.

Hi all,

I have been using voice command button on the steering wheel for 2.5yrs and all of sudden it stopped working recently. The telephone button (just below the voice button) on the steering wheel still works (calls the last # used when pressed). Anyone know how to re-enable? Both my phone and Bluetooth on the radio panel is paired..... thanks in advance...

Steven
 
Reply
Old Feb 5, 2013 | 04:37 PM
  #2  
Coop-a-Loop's Avatar
Coop-a-Loop
4th Gear
15 Year Member
iTrader: (1)
Joined: Jan 2006
Posts: 310
Likes: 0
From: SoCal
Mine never worked. MA said there should be a fix for it very soon. Now, I just hold down the main button on my Iphone for 3 sec and then I can voice dial like normal.
 
Reply
Old Feb 5, 2013 | 04:53 PM
  #3  
Kimsc321's Avatar
Kimsc321
Thread Starter
|
3rd Gear
Joined: Jun 2011
Posts: 184
Likes: 0
From: Northeast, NJ
Yea, I read about that on 2013 models while searching.....but mine has been working since I got my car - june of 2011 and no recent factory update either.....

Oops, I guess that makes little over 1.5 yrs, not 2.5 :-)
 
Reply
Old Feb 8, 2013 | 04:05 AM
  #4  
lfreed's Avatar
lfreed
1st Gear
Joined: Sep 2011
Posts: 15
Likes: 0
Mine did the same thing!

My 2011 CM was just in for service, and the voice command button no longer works. I'm wondering if they applied a software update that deleted the feature. I understand that the 2013 models without connected no longer support the voice command feature.

I just discovered this last night - and will call my local dealer as soon as they open this morning. I'll post here with their reply.

--Les



Originally Posted by Kimsc321
Hi all,

I have been using voice command button on the steering wheel for 2.5yrs and all of sudden it stopped working recently. The telephone button (just below the voice button) on the steering wheel still works (calls the last # used when pressed). Anyone know how to re-enable? Both my phone and Bluetooth on the radio panel is paired..... thanks in advance...

Steven
 
Reply
Old Feb 8, 2013 | 04:40 AM
  #5  
Kimsc321's Avatar
Kimsc321
Thread Starter
|
3rd Gear
Joined: Jun 2011
Posts: 184
Likes: 0
From: Northeast, NJ
That would be great Les, plz let us know.....
 
Reply
Old Feb 8, 2013 | 04:58 AM
  #6  
nickkoto's Avatar
nickkoto
1st Gear
Joined: Oct 2012
Posts: 50
Likes: 0
Originally Posted by lfreed
My 2011 CM was just in for service, and the voice command button no longer works. I'm wondering if they applied a software update that deleted the feature. I understand that the 2013 models without connected no longer support the voice command feature.

I just discovered this last night - and will call my local dealer as soon as they open this morning. I'll post here with their reply.

--Les
I can voice dial in my 2013.
 
Reply
Old Feb 8, 2013 | 07:06 AM
  #7  
bratling's Avatar
bratling
Super Moderator
iTrader: (2)
Joined: May 2009
Posts: 1,674
Likes: 218
From: North of Boston, MA
Originally Posted by nickkoto
I can voice dial in my 2013.
Is the Voice Dial in your car the built-in one from MINI, or your phone's Voice Dial?
 
Reply
Old Feb 8, 2013 | 03:48 PM
  #8  
lfreed's Avatar
lfreed
1st Gear
Joined: Sep 2011
Posts: 15
Likes: 0
It's a bug!

Confirmed with my dealer that the software update they applied did not discriminate among 2011/12/13 models. The latest update (should have asked for the version number, sorry!) corrects the problem.

They offered to send a truck to fetch mine (I'm 75 miles from dealer) and also offered to pay for a rental car.



Originally Posted by Kimsc321
That would be great Les, plz let us know.....
 
Reply
Old Feb 8, 2013 | 05:51 PM
  #9  
Kimsc321's Avatar
Kimsc321
Thread Starter
|
3rd Gear
Joined: Jun 2011
Posts: 184
Likes: 0
From: Northeast, NJ
Thnks for the update. I will ask my dealer next time I visit.....
 
Reply
Old Feb 8, 2013 | 09:02 PM
  #10  
nickkoto's Avatar
nickkoto
1st Gear
Joined: Oct 2012
Posts: 50
Likes: 0
Originally Posted by bratling
Is the Voice Dial in your car the built-in one from MINI, or your phone's Voice Dial?
It was the vehicle's voice dial.

To be honest though, I had to bring my Mini in a few weeks ago for the OBC to be programmed in (apparently the first few handful of 2013s left the factory with no mpg or miles-to-empty function) and I haven't tried to voice dial since it got updated. I might have to try it again.
 
Reply
Old Mar 5, 2013 | 12:43 AM
  #11  
Shoe Coupe's Avatar
Shoe Coupe
4th Gear
iTrader: (2)
Joined: Mar 2012
Posts: 376
Likes: 0
i just got my 2011 updated with the latest software and the voice button went away as well :( anyone get it put back after such updates?
 
Reply
Old Mar 5, 2013 | 01:14 PM
  #12  
dpd2012's Avatar
dpd2012
1st Gear
Joined: Oct 2012
Posts: 49
Likes: 0
From: South Florida
I have a 2012 CMS with Bluetooth but not Connected. Is the voice button suppose to work?

The button with the phone headset works as a redial but the the voice button does nothing currently.
 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
igzekyativ
MINIs & Minis for Sale
34
Jul 16, 2020 12:54 PM
trw92a
R50/R53 :: Hatch Talk (2002-2006)
8
Aug 26, 2015 01:47 PM
nomar116
R56 :: Hatch Talk (2007+)
0
Aug 21, 2015 04:36 PM
yashmack
Navigation & Audio
0
Aug 15, 2015 03:11 PM
MES11
Navigation and Audio
0
Aug 6, 2015 08:52 AM




All times are GMT -7. The time now is 02:04 PM.