I just bought the bluetooth comfort with smartphone prep, and the iPhone 3G adapter for my 3G (not 3G S). Took delivery last month. The instruction manual is pretty barebones. I snapped the adapter in, and it makes a "clicking" sound so I have no reason to think I've installed it incorrectly. When I put the phone in there it charges but nothing else-- no "error message" (which you're supposed to get) or anything else. I went back and double checked on the website, and this is indeed supposed to make calls and play music, not just charge!

I have tried asking the parts department of my dealership and calling MINI, but no one seems to know anything about this (which is very frustrating: they sell it for $$$ on the configurator, and no one is trained in or has even heard of it? give me a break!). My dealership wants me to come in so they can look at it, but since they profess ignorance about the smartphone prep and aren't given more documentation than I am, I'm loathe to drive more than an hour out of my way with no guarantee that they'll even know what to do when they see it. Anyone had experience with this? What might I be doing wrong?

Edit: I should add that when I plug the iPhone to the wired part in the front dash, everything works (syncs/charges/plays/calls) fine.

 

Well be glad that it seems to work, based on your last "EDIT" I have the 08/09 Clubman with USB/Audio jack and first gen Iphone worked fine. 3GS works but will not charge. Now afraid I wil have to buy a smartphone prep kit. And between Apple an Mini, you are right, none of them have a clue