I just got my Fontana letter today
6th Gear
Joined: Sep 2002
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From: Huntsville, Alabama
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6th Gear
Joined: Dec 2004
Posts: 8,354
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From: Overthemountain, AL
that's 15 per room, 4 on the front porch, 10 on the back porch, & 1 in the bathtub. It's doable
Got our letter, but we're still not sure what we got. What is in the letter is NOT what we reserved.
Saturday the 5th we talked to them about getting a cabin. When we talked to them some were still some cabins available so we started making reservations. There was a problem with their computer, and they said they were going to take care of our reservation and call us back with the info for our cabin. No call. Called them back later in the day-Guess what? No cabins available-so we reserved two adjoining rooms in the lodge and were told they would have our reservation paperwork for us when we checked out on Sunday. I got the reservation number at that time.
Sunday we forgot to pick up the paperwork, so I called them the next day and gave them our reservation number and told them we forgot to pick up the paperwork. They had us down for 3 rooms-not 2. Asked about a cabin, one was available so they changed our reservation to the cabin. Same reservation number.
Today we get our paperwork(same reservation number), and it says we only have one room at the lodge reserved-not the cabin. We're hoping to get it straightened out, but now I'm wondering if it's too late to get anything.
This is bothering me as every time we talk to them, we get different information.
Saturday the 5th we talked to them about getting a cabin. When we talked to them some were still some cabins available so we started making reservations. There was a problem with their computer, and they said they were going to take care of our reservation and call us back with the info for our cabin. No call. Called them back later in the day-Guess what? No cabins available-so we reserved two adjoining rooms in the lodge and were told they would have our reservation paperwork for us when we checked out on Sunday. I got the reservation number at that time.
Sunday we forgot to pick up the paperwork, so I called them the next day and gave them our reservation number and told them we forgot to pick up the paperwork. They had us down for 3 rooms-not 2. Asked about a cabin, one was available so they changed our reservation to the cabin. Same reservation number.
Today we get our paperwork(same reservation number), and it says we only have one room at the lodge reserved-not the cabin. We're hoping to get it straightened out, but now I'm wondering if it's too late to get anything.
This is bothering me as every time we talk to them, we get different information.
Last edited by Mishka; May 12, 2007 at 11:02 AM.
6th Gear
Joined: Dec 2004
Posts: 8,354
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From: Overthemountain, AL
I hope you get it all sorted out
6th Gear
Joined: Sep 2002
Posts: 2,010
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From: Huntsville, Alabama
Sunday we forgot to pick up the paperwork, so I called them the next day and gave them our reservation number and told them we forgot to pick up the paperwork. They had us down for 3 rooms-not 2. Asked about a cabin, one was available so they changed our reservation to the cabin. Same reservation number.
Maybe giving up one for another keeps the same amount of cabins available for whatever reason? Puts tinfoil hat on.
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5th Gear
Joined: Jan 2006
Posts: 635
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From: Grasonville, MD
Same thing happened to us last year. First booked a lodge room then 1 day later changed to a cabin. Got 2 letters first for the room then 3 days later for the cabin. Call Gail or Tressa to be sure.
Got our letter, but we're still not sure what we got. What is in the letter is NOT what we reserved.
Saturday the 5th we talked to them about getting a cabin. When we talked to them some were still some cabins available so we started making reservations. There was a problem with their computer, and they said they were going to take care of our reservation and call us back with the info for our cabin. No call. Called them back later in the day-Guess what? No cabins available-so we reserved two adjoining rooms in the lodge and were told they would have our reservation paperwork for us when we checked out on Sunday. I got the reservation number at that time.
Sunday we forgot to pick up the paperwork, so I called them the next day and gave them our reservation number and told them we forgot to pick up the paperwork. They had us down for 3 rooms-not 2. Asked about a cabin, one was available so they changed our reservation to the cabin. Same reservation number.
Today we get our paperwork(same reservation number), and it says we only have one room at the lodge reserved-not the cabin. We're hoping to get it straightened out, but now I'm wondering if it's too late to get anything.
This is bothering me as every time we talk to them, we get different information.
Saturday the 5th we talked to them about getting a cabin. When we talked to them some were still some cabins available so we started making reservations. There was a problem with their computer, and they said they were going to take care of our reservation and call us back with the info for our cabin. No call. Called them back later in the day-Guess what? No cabins available-so we reserved two adjoining rooms in the lodge and were told they would have our reservation paperwork for us when we checked out on Sunday. I got the reservation number at that time.
Sunday we forgot to pick up the paperwork, so I called them the next day and gave them our reservation number and told them we forgot to pick up the paperwork. They had us down for 3 rooms-not 2. Asked about a cabin, one was available so they changed our reservation to the cabin. Same reservation number.
Today we get our paperwork(same reservation number), and it says we only have one room at the lodge reserved-not the cabin. We're hoping to get it straightened out, but now I'm wondering if it's too late to get anything.
This is bothering me as every time we talk to them, we get different information.
I thought about waiting a few days to see if a second letter would arrive, but I just couldn't wait. I called and everything is correct. YIPPEEE!!!!!!!!
Now, how many more days until MOTD 2008?
Now, how many more days until MOTD 2008?
5th Gear
Joined: Sep 2004
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Hmm, got my letter as well, but I am pretty sure it was not extended for one day. Then again, I am not sure I want it extended for one day. Then again, how would they know that? If they can read minds, they should get some of these other rezzies right as wll.
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5th Gear
Joined: Jan 2006
Posts: 635
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From: Grasonville, MD
Might be because when I maes my reservation I dod not give them dates but just told them I wanted to book for next years MOTD