Wanting to find out if anyone else has had issues with this dealership? New to PNW and had to take my Countryman in for repairs. Long story short - was charged almost $1500 for something that should not have been billed for. Took over 3 weeks to get my car back. Promised a FULL refund on 1/29/20 and to date have had NO REFUND and NO ANSWERS. Have left some bad reviews which prompted condescending responses from the dealership but NO action. Advice? And yes, I started a case with Customer Care and they are not getting involved now because the refund was promised - they just will not enforce it. HELP!

 

Will be interested to see what others say, I bought my MINI Clubman from Tacoma, I'm in Denver. The previous owner bought it there and had all the maintenance done at Seattle MINI.
Since I was buying out of state I had the dealer selling on Consignment take it to this place for the Pre-Purchase Inspection. I was happy with how thorough they were, they said they are a MINI Specialist. If you are not having a warranty repair done may want to check them out - https://www.autorepairstacoma.com/