SO MAD, made me want to get rid of my Mini!!!!!!
Thread Starter
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5th Gear
Joined: Oct 2016
Posts: 985
Likes: 97
From: Atlanta Georgia
I've had nothing but good experiences with the shop you're talking about - he always replies promptly to my phone calls and emails, and when I order parts from him they are sent to me super fast.
And if you're "not going to call out the business" then don't make your post so bloody obvious that everyone and anyone would know who it is you're talking about!!
And if you're "not going to call out the business" then don't make your post so bloody obvious that everyone and anyone would know who it is you're talking about!!
feel better?
Thread Starter
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5th Gear
Joined: Oct 2016
Posts: 985
Likes: 97
From: Atlanta Georgia
Hey Coop, I got your PM, my son and I will be there, getting a few of my friends to join up as well.thanx
Thread Starter
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5th Gear
Joined: Oct 2016
Posts: 985
Likes: 97
From: Atlanta Georgia
Happy to see you know the difference between rhetorical and actual.......ohh, there's a difference in BAD/MAD as well. Reading is fundamental..
Last edited by gumbedamit; Aug 16, 2017 at 01:33 PM.
6th Gear
Joined: Jun 2004
Posts: 1,522
Likes: 7
From: San Diego, CA
Way's going to get people chiming in supporting him because he's been around for a long time and served a lot of people. He didn't get a reputation as a knowledgeable person to go to for mods for no reason. I know he was enormously helpful when I talked to him about mods over 7 years ago! I last dealt with him via email a couple years ago and he was quick to reply and ship out what I needed.
That doesn't change the OP's experience -- it sucked and they should take their business elsewhere -- but I'm happy to have a had a great experience with Way.
As was pointed out in another post, running a small business is not easy, and WMW has grown a lot since I worked with him. If people have poor experiences now and go to other vendors, well, Way will at least have more time to reply to emails!
That doesn't change the OP's experience -- it sucked and they should take their business elsewhere -- but I'm happy to have a had a great experience with Way.
As was pointed out in another post, running a small business is not easy, and WMW has grown a lot since I worked with him. If people have poor experiences now and go to other vendors, well, Way will at least have more time to reply to emails!
Thread Starter
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5th Gear
Joined: Oct 2016
Posts: 985
Likes: 97
From: Atlanta Georgia
Way's going to get people chiming in supporting him because he's been around for a long time and served a lot of people. He didn't get a reputation as a knowledgeable person to go to for mods for no reason. I know he was enormously helpful when I talked to him about mods over 7 years ago! I last dealt with him via email a couple years ago and he was quick to reply and ship out what I needed.
That doesn't change the OP's experience -- it sucked and they should take their business elsewhere -- but I'm happy to have a had a great experience with Way.
As was pointed out in another post, running a small business is not easy, and WMW has grown a lot since I worked with him. If people have poor experiences now and go to other vendors, well, Way will at least have more time to reply to emails!
That doesn't change the OP's experience -- it sucked and they should take their business elsewhere -- but I'm happy to have a had a great experience with Way.
As was pointed out in another post, running a small business is not easy, and WMW has grown a lot since I worked with him. If people have poor experiences now and go to other vendors, well, Way will at least have more time to reply to emails!
You know there's a but... Being a small business and extremely busy does not excuse poor customer service.
You do know that I was at his shop purchasing parts?
4th Gear
Joined: Sep 2015
Posts: 390
Likes: 11
You're not the only one to run into that issue with whats his face. I don't require a tune, but have moved on to Bavarian Repair on the north side of town. Good folks and they actually care and return calls/emails/facebook messages. Do yourself a favor and wait for MOTD in May and get a tune there.
The person you speak of really doesn't care and when they say busy they mean "busy". Been there plenty of times to know that the only reason they're busy is because they have a tiny hole in the wall shop that's about as organized as the clearance dvd bin at walmart. He's got the business to support a larger shop/more staff but he's difficult to work with/for and isn't very ambitious. Don't beg someone to take your money. There's plenty of Euro shops in the ATL and most MINI folks feel the need to go to MINI specific shops which is not necessary.
The person you speak of really doesn't care and when they say busy they mean "busy". Been there plenty of times to know that the only reason they're busy is because they have a tiny hole in the wall shop that's about as organized as the clearance dvd bin at walmart. He's got the business to support a larger shop/more staff but he's difficult to work with/for and isn't very ambitious. Don't beg someone to take your money. There's plenty of Euro shops in the ATL and most MINI folks feel the need to go to MINI specific shops which is not necessary.
Thread Starter
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5th Gear
Joined: Oct 2016
Posts: 985
Likes: 97
From: Atlanta Georgia
You're not the only one to run into that issue with whats his face. I don't require a tune, but have moved on to Bavarian Repair on the north side of town. Good folks and they actually care and return calls/emails/facebook messages. Do yourself a favor and wait for MOTD in May and get a tune there.
The person you speak of really doesn't care and when they say busy they mean "busy". Been there plenty of times to know that the only reason they're busy is because they have a tiny hole in the wall shop that's about as organized as the clearance dvd bin at walmart. He's got the business to support a larger shop/more staff but he's difficult to work with/for and isn't very ambitious. Don't beg someone to take your money. There's plenty of Euro shops in the ATL and most MINI folks feel the need to go to MINI specific shops which is not necessary.
The person you speak of really doesn't care and when they say busy they mean "busy". Been there plenty of times to know that the only reason they're busy is because they have a tiny hole in the wall shop that's about as organized as the clearance dvd bin at walmart. He's got the business to support a larger shop/more staff but he's difficult to work with/for and isn't very ambitious. Don't beg someone to take your money. There's plenty of Euro shops in the ATL and most MINI folks feel the need to go to MINI specific shops which is not necessary.
