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Old Mar 2, 2010 | 06:25 AM
  #26  
peter314's Avatar
peter314
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Ok, That's not cool. Three weeks old you should bring it in to them and make it clear that 1) the washer is leaking and 2) that it etched your new paint.
Have them take care of it. I wouldn't stand for it, especially when the car is so new.
 
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Old Mar 2, 2010 | 07:50 AM
  #27  
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Originally Posted by peter314
yes but a machine polisher is usually needed. and usually to get it right takes a lot of time..... a lot of time I had put into my car before by hand...
Never let a dealer wash your car. Too harsh.

You have choices.
1. Machine buff and polish.
2. Hand buff and polish
3. Fill the swirls with products like Zaino.

You will have to put in more time to get the perfectly smooth glassy finish you want. There are ways to restore or hide swirl marks. Machine or hand buff the clear coat to the depth of the light scratches that are the swirls or fill the swirls with a product like Zaino. Machine buffing is the fastest solution but you can loose clear coat fast if not done right. Filling with Zaino takes time also. You will need to apply several applications of Zaino for best results. Filling swirls is not permanent but effective at masking the light reflections that cause swirls.

Personally I would not buff down the clear coat unless it was a last resort. I would maintain with Zaino because you do not run the risk of buffing too much clear coat off your car. I have had several black cars and filling light swirls does work though not permanent. Black is by far the worst color for swirls. Light colors like silver, white, yellow hide swirls best.

What did you use to detail your car before the car wash at the dealer? The harsh detergent from the dealer car wash might have stripped the product off if it was Zaino or another product that fills light scratches like swirls.

See if the dealer will give you money for Microfiber towels and Zaino or another product like it?

Good luck!
 
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Old Mar 2, 2010 | 08:33 AM
  #28  
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Originally Posted by peter314
Ok, That's not cool. Three weeks old you should bring it in to them and make it clear that 1) the washer is leaking and 2) that it etched your new paint.
Have them take care of it. I wouldn't stand for it, especially when the car is so new.
I've already talked to my motoring advisor and service department about it - apparently there is something they can do to stop the leaking washer fluid. Will let them do that soon.

As for the etching, they could not see it in the sunlight. No surprise there, as it's relatively minor and best seen at night.

I will be able to buff out the etching myself. I just hope it's not something that's going to be a chronic issue. (I invested in an awesome Flex buffer during my Jet Black 135i days.)

I'm keeping a good coat of wax on the car and hoping for the best.
 
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Old Mar 2, 2010 | 08:54 AM
  #29  
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peter314
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Originally Posted by autopc25
Never let a dealer wash your car. Too harsh.

You have choices.
1. Machine buff and polish.
2. Hand buff and polish
3. Fill the swirls with products like Zaino.

You will have to put in more time to get the perfectly smooth glassy finish you want. There are ways to restore or hide swirl marks. Machine or hand buff the clear coat to the depth of the light scratches that are the swirls or fill the swirls with a product like Zaino. Machine buffing is the fastest solution but you can loose clear coat fast if not done right. Filling with Zaino takes time also. You will need to apply several applications of Zaino for best results. Filling swirls is not permanent but effective at masking the light reflections that cause swirls.

Personally I would not buff down the clear coat unless it was a last resort. I would maintain with Zaino because you do not run the risk of buffing too much clear coat off your car. I have had several black cars and filling light swirls does work though not permanent. Black is by far the worst color for swirls. Light colors like silver, white, yellow hide swirls best.

What did you use to detail your car before the car wash at the dealer? The harsh detergent from the dealer car wash might have stripped the product off if it was Zaino or another product that fills light scratches like swirls.

See if the dealer will give you money for Microfiber towels and Zaino or another product like it?

Good luck!
Whats annoying about all of this is that I never needed to fill swirls before this. I actually had good paint...and now my options are to fill and hide them and just live with my now damaged and yet even higher maintenance paint, To keep it looking swirl free I assume I need to be on top of it more than now.
Or buff them out by cutting into the clear coat.'
Either way I'm pissed and I'm not paying for a thing, Their careless handling did this, not me. They will be paying.
I could buff it out by hand, and lose a day or two in the process, but why should I have do correct their mistake. Its not my fault.
 
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Old Mar 2, 2010 | 12:20 PM
  #30  
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Originally Posted by -=gRay rAvEn=-
Not sure but from what I have seen, most dealerships use local drive thu places. Have not seen one do a hand wash in about 20 years.
I got my car from MOP.
They use an automatic car wash under the bridge on the other side of RT1 at the next exit.....
You might have to force the issue...sounds like the machine messed it up...and I'm not sure why MOP is not stepping up to the plate and at least getting a detailer in to do a blend/polish to try to make it look a bit better.
 

Last edited by ZippyNH; Mar 2, 2010 at 12:30 PM.
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Old Mar 2, 2010 | 12:29 PM
  #31  
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From: Southern NH
Originally Posted by smpeck
As for the etching, they could not see it in the sunlight. No surprise there, as it's relatively minor and best seen at night.

I'm keeping a good coat of wax on the car and hoping for the best.
I am thinking it is the residue from the washer fluid drying....it is mostly methanol, water, and some solvent......It was likely mixed with HARD water when made....so it is IMO most likely Mineral deposits....try to clay-bar it...maybe a bit of MILD cleaner....be careful with the buffer...you can burn a hole or thin the clear-coat a noticeable amount in a few minutes...a buffer is for large areas....hand work is for tighter spaces....like around the washer nozzles!!
I live in an area with hard water...and the spots that get left behind does look like etchings....and can be tough to get rid off...but they are surface deposits.....and can be remedied quickly.
Try a clay bar...and the supplied solvent/lubricant.....it should fix it!!
 
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Old Mar 2, 2010 | 12:56 PM
  #32  
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Originally Posted by ZippyNH
I got my car from MOP.
They use an automatic car wash under the bridge on the other side of RT1 at the next exit.....
You might have to force the issue...sounds like the machine messed it up...and I'm not sure why MOP is not stepping up to the plate and at least getting a detailer in to do a blend/polish to try to make it look a bit better.
They better not be bringing the cars around the block to get them washed. its a shame, I could have found out, just mark the mileage in a case that doesn't require any test driving of the vehicle.
The GM told me that they hand wash it him self.
either way it was washed and damaged, I know how its getting repaired.
I contacted Unique Car Care. they are in the town over from me and I've see some of their work over at Autopia and they do a good job. After work I'm heading over there to get it looked at. (now)

-Peter
 
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Old Mar 2, 2010 | 12:59 PM
  #33  
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Originally Posted by ZippyNH
I am thinking it is the residue from the washer fluid drying....it is mostly methanol, water, and some solvent......It was likely mixed with HARD water when made....so it is IMO most likely Mineral deposits....try to clay-bar it...maybe a bit of MILD cleaner....be careful with the buffer...you can burn a hole or thin the clear-coat a noticeable amount in a few minutes...a buffer is for large areas....hand work is for tighter spaces....like around the washer nozzles!!
I live in an area with hard water...and the spots that get left behind does look like etchings....and can be tough to get rid off...but they are surface deposits.....and can be remedied quickly.
Try a clay bar...and the supplied solvent/lubricant.....it should fix it!!
thanks for the suggestion - i will give it a shot today.
 
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