Have nothing but good things to say about my dealer here in Indiana. Folks at Dreyer and Reinbold have been nothing but good to us, have had the mini in only once, for a window tint issue and was taken care of promptly and courteously. Having first service done in about a week and expect nothing but the same fine service. Again, sorry for anyone who has to deal with a less then par dealer, just the opinion of a nube but when you buy a mini your not just buying a car, your buying into a culture.