1st Gen Countryman (R60) Talk (2010-2015) R60 Countryman Discussions

R60 Help! Problems with my CM...and the dealer...

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Old Jun 7, 2012 | 06:10 PM
  #26  
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daflake
6th Gear
Joined: Sep 2005
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From: Laurel MD
Originally Posted by minilauren
Thanks everyone for your suggestions. At this point, I'm going to take the advice here and try to find out the contact information for the Regional Manager and Corporate. Then I'm going to send out letters to them. I'm very disappointed by how this has been handled.

Thanks for all of your advice! I'll let you know what happens.
Lauren,

Just an additional bit to all the great advice, DOCUMENT EVERYTHING! Try to document all conversations and keep copies of all e-mails. The better you arm yourself, the better off you will be.
 
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