R50/R53 :: Hatch Talk (2002-2006) Cooper (R50) and Cooper S (R53) hatchback discussion.

R50/53 MINIUSA Complaint Line?

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Old Jul 20, 2005 | 08:35 AM
  #1  
zack_S_moore's Avatar
zack_S_moore
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From: DC
MINIUSA Complaint Line?

Hey, everyone.

Sorry if this is an easy question, but what is the customer service phone # for MINIUSA?

My dealer is jerking me around on some issues. Thanks.


Zack
 
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Old Jul 20, 2005 | 08:48 AM
  #2  
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Donna/Mike
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From: Moved from Leesburg, VA to Oceanside, CA Nov. 2003
866-ASK-MINI

Donna
02' CR/W MCS (gone to MINI heaven - burned up)
05' Cool Blue MCSC "Ariel"
05' HB/W MCS "Gizmo"
 
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Old Jul 20, 2005 | 03:38 PM
  #3  
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I wish you the best of luck in pursuing this route. I myself find it less than useful when I contacted MINIUSA customer relations department. The customer rep told me they are there to back up their car's technical issues, not dealership related issues. They say they have "no control" on their dealerships and they will not "regulate" their conducts. Basically a bunch of BS to me. They say they guarantee the "product" not the "dealer experience".
 
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Old Jul 20, 2005 | 05:49 PM
  #4  
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RR|Suki
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Originally Posted by minimiffy
I wish you the best of luck in pursuing this route. I myself find it less than useful when I contacted MINIUSA customer relations department. The customer rep told me they are there to back up their car's technical issues, not dealership related issues. They say they have "no control" on their dealerships and they will not "regulate" their conducts. Basically a bunch of BS to me. They say they guarantee the "product" not the "dealer experience".
which is why I didn't get a mini, in states like mine where there is only one dealer it is kinda funny...
 
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Old Jul 20, 2005 | 06:37 PM
  #5  
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C4
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Actually, this is common accross the board in the industry.
 
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