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-=gRaY rAvEn=-
Jun 10, 2011, 07:52 AM
Guage faces arrived were supposed to be red as in pics presented. They were maroon and no where even close to photos.
Then once installed the lights behind the faces were off kilter. These faces can only fit one way so it was due to the alignment of when the faces were printed. Images showed thru like half moons.
They did not respond to my emails or PM's for any solutions such as store credit or refund.......And while I realize they are a new vendor here, they are still a MINI Parts Dealer......and should respond accordingly.
Then once installed the lights behind the faces were off kilter. These faces can only fit one way so it was due to the alignment of when the faces were printed. Images showed thru like half moons.
They did not respond to my emails or PM's for any solutions such as store credit or refund.......And while I realize they are a new vendor here, they are still a MINI Parts Dealer......and should respond accordingly.
-=gRaY rAvEn=-
Jun 10, 2011, 10:35 AM
Just received a very cordial and satisfying message from Massminiparts and they have provided me with a full refund + shipping !
Looks like their contact settings prevented emails/PM's from being sent to them.
Thank You Steven !
Much appreciated
Looks like their contact settings prevented emails/PM's from being sent to them.
Thank You Steven !
Much appreciated