yeh, i think they use the Mille rings on it with the c-clip. it's a nice piece.
you don't need to worry about it falling out of the wheel hub, right?

 

I don't believe the problem everyone is talking about is centering rings. The problem is the center caps which are plastic and fall off.

 

The caps that came with my SSR Comps were aluminum. but they look like a Staples EasyButton and i hated it.

Comps look best without any caps.

 

um.. Alex? Are you going to say anything? or are you sippin' your coffee and laughing at us? jk

 

A sterotype is almost always true in the vast majority of cases, it got to be a perception because most people behaved the way they do. It is solely up to the individuals in that class to change that perception by behaving contrary to expectation.

I am not slamming you here, but How you act is as important as what you know. You act as though you know all there is to know about tires and wheels, You probably don't really think that way but that is how you are comming off on this thread and probably to them. This is going to change how you are being treated. You also may notice that your average 40yr old with a couple of kids a wife and a parent in poor health....etc just doesn't get this excited over such a small thing. I mean this guy didn't personally insult you, and you are raging. The sterotype I would hope you want to break is that kids these days are brats, geteverything handed to them and as adults throw hissy fits when the world doesn't treat them the same way

 

I would bet it was poor salesmanship.

 

FWIW - Alex can answer this for himself if he cares to, but when you ask a vendor for tires with less sidewall (i.e. 35 profile where 45 would be spec) you might be getting into the area of the gross vehicle weight the tire will safely support. That's a much more critical distinction to the vendor than going higher, such as a 55 series where a 50 would match OE spec. In the litigious world we live in, TireRack has to worry a lot more about selling anyone a tire that has a lesser load capability than one that might only change the speedo accuracy. Like the earlier post, I don't see anything about someone being on hold for a while, or having the suitability of their choice of sidewall height questioned, that amounts to poor customer service. Chili may or may not be the most knowledgable guy going about tires, regardless of his age, but it came off like an overly sensitive rant.

 

correct,

if you order 215/40/17s, they will send it to you, however if you ask them what they think and/or advise, they will have to consider liability reasons and guard themselves. They would not want heat, trust me. Because there are bunch of *********s out there that will bug the hell out of vendors for their own mistakes.

That is another point.

 

I've emailed Alex directly and asked him to address the concerns posted here. As he may be out of the office please give him a couple of days to respond. If I don't hear from him in a couple of days I'll make a call to one of my other contacts there.

Thanks!

Mark

 

No you don't get it. I walk in there with $552 in my pocket ready to pay for the install of what he said would be fine 205/40/17s. I go and doublecheck everything, tire size etc. I am the only one at the desk. He then asks me "who is going to pay for these?" Like I'm just a kid I don't have the money. I don't get into an arguement though because I just wan't this time at a very neat, and car crazy (that day they had a Viper Club meet) facility. When I doublecheck he asks what kind of car I have, I tell him an MCS. He said "Your not getting 40s." I said "what?" I start to say something and he cuts me off and says "I will not sell you anything besides the 45s. I just paid and went outside. The thing that pissed me off is that this guy was either having a bad day or is just an *******, I don't know, but YOU DON'T TAKE IT OUT ON THE CUSTOMER. And you don't say things like "who is paying for this?" He's lucky i didn't cancel the sale.

 

berky- I agree! (finally!)

Thank you, Mark. I also sent him an email last week on a different topic and did not get a response...so he might be taking a vacation. :smile:

 

 

hehehe. ok Im satisfied with this thread.

now we can lock it.

 

yeah, please lock this thread Mark


Hey Clover, lock this threaddddddddd

Berk"The Kenchan Opposition"

 

Given that its late and I'm probably half asleep already I'm missing why this thread is being asked to be closed. Alex hasn't had a chance to respond yet and there still appear to be issues that need to be addressed. Can you clarify?

Thanks

Mark

 

Mark, I agree that we need to give Alex from Tire Rack a chance to respond. This being the Thanksgiving holiday week, he may have taken some time off. I suggest that everyone take a deep breath and let the Vendor have an opportunity to have his say. Everyone chill a bit, please.

 

J/K, i was sleepy too

 

yeh, I was just kidding around to break the tension. I do hope
Alex responds to this thread... not that he should be liable for some of
the experience others may have had from other customer service people;
that area should be handled by their management.

I give a HUGE thumbs up to Tirerack for their continuous support on my
hobby.

im gonna shutup now until Alex responds. :smile:

 

I don't think I flamed anybody did I? I hope not! I just would like to know why everyone seems to think I fit this stereotype? Please don't make me preach, I have done that far too many times on this forum. Anyway can't wait to hear what Alex has to say, after all he works with the person in question. I will say again though, I had my tires and wheels installed today at another place, BECAUSE we're supposed to get hammered tonight, I would much rather go to Tire Rack, because I know I can trust them. You could not describe the tension I felt when I went to the "other" place. Where as Tire Rack I left my car there for like 2hrs, until they got to me, and watched the Vipers from the Indiana and Michigan Viper Club. I enjoy going to and being around Tire Rack, I wish I worked there, as it is only about 15-20min away from my house. I just don't believe that this guy is representing the company, who as a whole is awesome, I mean the owner hand mounted my tires onto my R90s! I would like to compliment them as whole for being the company that they are, but as I stated I don't believe this guy is representing the company well, and am not pleased with being belittled when I go in and purchase items and get my wheels and tires serviced.

Thanks

Mike aka Chili

 

ChiliCooperS,

First of all, as I posted before, I feel sorry for your inconvenience, but your first post and the last one are kind of opposed to each other. This is what I think, I know it might not be important, or it would make you upset but, I guess you are acting spoiled. You have the power of internet and dropping a person in grease without having any mercy. Small things like this would lead to his termination form Tirerack, believe it or not, and when you are sitting by the fireplace with your family in Christmas, this guy might be having the worst time in his life. As far as your post is concerned, there is nothing serious, man. C'on, if they made you wait, why didn't you open your mouth and say something? Or, if he was rude, why didn't you talk to his supervisor? Grow up, man...

For small inconveniences, please lets not start ****, and give people hard times. I might sound like an *********, but like I said before, I am absolutely opposed to badmouthing about vendors. On the other side, addressing problems is another thing. It makes consumers aware of what they are against to. But in this case, it definetely does not make sense.

I am not associated to tirerack by any stretch of imagination, nor to its employees. I did business with them and am very happy with their service.

Again, no offense...

Berk

 

I don't see why your getting on Chili's case. You say "no offense" but you just called him spoiled, lectured him and told him to grow up! If I got rude service I would be pissed. Vendors are held to high standards and should be accountable. I have no remorse for "bashing" a vendor if his company or the (people) respresenting it sucks. Now, that being said....TireRack has been great to me and my experiences have been straight. They are there for us. No offense......

 

and who are you? Chili"s lawyer? If I heard that from Chili, that would be one thing, but you do not make sense to me

 

On this long awatied reply. Lets get specific here

205/40/17 as a tire volume carries 992 lbs reguardless of manufacturer's claim.

Mini's GVAW requires 1030 lbs per tire. Adrian's statment is infact accurate that 205/40/17 is not appropiate for a cooper. 215-40 works very well and meets the GVAW (Volume bears 1074 lbs).

I do appologize for then interaction the 2 of you had. Adrian is one of my best freinds - and his job as you can imagine is is not at all stress free.

He's not the owners son. He's been an employee for 15 years and works closley with our internet team also.
He's a great fella, and I am sure some one helped him have a bad day, and I appologize he inadvertantly passed that on to you. That was not fair or right.

The basis of saftey from which concern stemmed is very real.

I apologize on his behalf. I 'd ask that you deal with me directly - I am your North American Motoring sponser. Let me make the Tirerack experience even easier for you.

Alex

 

Not at all my style. I appologize. Email or call me. I would have sent addional rings without hesitation had I recieved your request. Other customer here can vouch for my service.

Alex

 

I can vouch, Alex is top notch, he does what he says!