R50/R53 :: Hatch Talk (2002-2006) Cooper (R50) and Cooper S (R53) hatchback discussion.

R50/53 Does the dealer FILL the TANK on the day you pick MINI up?

Old May 19, 2005 | 01:58 PM
  #1  
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Does the dealer FILL the TANK on the day you pick MINI up?

Just curious... Regardless I'll be thrilled to fillerup the first time I do it.
 
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Old May 19, 2005 | 02:01 PM
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I think it's customary for a dealer to fill up the tank when you get a car. Every vehicle we've purchased from a dealer would get the tank filled. One dealer actually asked us what gas station they wanted us to have it filled at!
 
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Old May 19, 2005 | 02:02 PM
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Crowne in Richmond filled the tank on my newly purchased USED MINI - much to my pleasant surprise - so I assume you'd get a full tank for a new one!
 
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Old May 19, 2005 | 02:05 PM
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That's usually the standard practice, even without asking. I don't remember taking delivery of the car without a full tank of gas. :smile:
 
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Old May 19, 2005 | 02:09 PM
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I have bought many new cars and each time the dealer filled the tank. It is more of the norm these days. You are spending lots of money they can afford to spring for $20-$40 in gas........I actually asked this of one dealer a few back and he said they did not provide a tank of gas you got it with what was in it, I got up to leave and he asked where I was going. I said if you can not fill the tank then I do not believe your delaership know what customer service is. He quickly gave another salesman some money and told him to go get the car filled up.

I got a good deal on the car and got good service when ever I brought in for service.
 
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Old May 19, 2005 | 03:51 PM
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Don't take the car if it's not... because they will fill it.
 
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Old May 19, 2005 | 04:01 PM
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Mine was full when I got it, and my dealer (SF) fills it at scheduled service intervals.
 
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Old May 19, 2005 | 06:09 PM
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I think now, it is the practice, especially if you are buying an expensive car.

From what my dad has said, he didn't expect it to have any gas, though he usually bought used vehicles. I had never bought a vehicle from a dealer though.
 
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Old May 19, 2005 | 06:16 PM
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My dealership, Long Beach MINI, filled up both MINIs I've purchased. That is their standard procedure.


Clover
 
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Old May 19, 2005 | 06:17 PM
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Yes.

Absolutely true in my area.
 
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Old May 19, 2005 | 06:19 PM
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Mine didn't but I'm assuming that's because it was being shipped cross-country by train and it would be safer without. Just a guess and me giving them the benefit of the doubt.
 
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Old May 19, 2005 | 06:37 PM
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Ours are always filled up, new, used, shipped out or not. Some days when a bunch of my pre-solds come in, it seems like an all day project.
 
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Old May 19, 2005 | 06:58 PM
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Originally Posted by nrminer05
Mine didn't but I'm assuming that's because it was being shipped cross-country by train and it would be safer without. Just a guess and me giving them the benefit of the doubt.
That's usually the case when transporting a vehicle.
 
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Old May 19, 2005 | 07:05 PM
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When I tried to get one dealer to justify their higher prep cost versus the other dealer across town, they said they could deliver without gas ....Needless to say, I bought across town
 
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Old May 19, 2005 | 07:07 PM
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On the window sticker one of the items is "Full tank of gas"
 
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Old May 19, 2005 | 08:28 PM
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Keeping your receipts...

If you keep all your receipts, don't forget to get your hands on that very first one (or a photocopy) from the dealership fill-up.

I verbalize whenever they have my car for any reason, that if they put in gas, it must be 93 octane, and I need a copy of the receipt.
 
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Old May 19, 2005 | 09:28 PM
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Bought three MINIs from the same dealer and all three were delivered with a full tank of gas.

MD STREGA2
 
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Old May 20, 2005 | 02:19 AM
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That's good to know... This'll be my third and BEST brand new car I'm buying. The first was a '95 Saturn SC-2, then my '02 Jeep Wrangler Sport and now an MCS!!
May 27th @ VDC...
Soon... soon!
 
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Old May 20, 2005 | 03:51 AM
  #19  
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Yes. Full tank.
 
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Old May 20, 2005 | 03:55 AM
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Actually...

Originally Posted by minimonkey
Don't take the car if it's not... because they will fill it.
that's not necessarily true(unfortunately). They don't have to fill it and even though we all seem to have had it filled by Mini it's not a rule or law. So telling someone not to take ownership if they don't is rather absurd.
 
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Old May 20, 2005 | 03:58 AM
  #21  
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I was happy to have my mini DELIVERED TO MY WORK from the dealership with a tank of gas filled on the way there Me and a bunch of co workers ran down when the salesguy pulled in with my mini, and then they watched me correct him on what each feature did. I wonder if i'd have had a full tank if i went and picked it up myself?
 
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Old May 20, 2005 | 04:17 AM
  #22  
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Mine was filled up, but I still had to do it myself before I made it back home.
 
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Old May 20, 2005 | 07:40 AM
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Every car I have purchased at Ralph Schomp in Colorado has a full tank of gas
 
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Old May 20, 2005 | 07:42 AM
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Qc1

Someone suggested that "full tank of gas" was on his window sticker. I just pulled mine out, and I did not see any mention of this anywhere. I purchased a November-build 05 MCS.

Are you paying a destination charge? Ask what that $550 is for. You will be told it is for transportation and prep expenses. You're paying over $500 for the dealership's 'inconvenience' of actually having a product on their lot to sell people at MSRP. It BETTER have a full tank. Period.

I did also pull out the 2005 Quality Certification 1, and in each section (vehicle check, prior to customer, and customer delivery) the technician/motoring advisor must certify "Check for Appropriate Fuel Level." It is up to debate what "appropriate" means, but if your dealership rep was in your shoes--a consumer in a dealership buying a car for their own personal use, how would 'they' define appropriate?

I don't know if I would go to the extreme of walking out of the deal over a dealership's unwillingness to provide a full tank of gas--but I would certainly allow it to win my business elsewhere if you have multiple dealerships at your disposal. It's not so much a $30 tank of gas, but an indicator of the type of cooperation and service you can expect from that dealership. If they won't provide a tank of gas to get your $2000 in profit plus whatever they can get from you BEFORE you take the car, what level of service can you expect after they've got your money?

You also have the ability to provide feedback to BMW through the survey and the hotline number. Ask your MA how the survey process works (as opposed to threatening to bash them). If calling, request a regional rep to return your call personally.

By the way, though not correlating to New Car delivery, there is a re-fueling reimbursement provision incorporated in recalls:
Customers will be impressed when you return their cars cleaned inside and out and with a full tank of gas. Reimbursement information for the vehicle fueling and valet costs can be found in the Warranty portion of this bulletin...
MINI RE-FUELING COSTS
MINI a Division of BMW of North America, LLC, will provide reimbursement to have the gas tank topped off once, as required, for each vehicle affected by this recall.

 
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Old May 20, 2005 | 08:00 AM
  #25  
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Mine was full when I picked it up.
My wife's Prius was not full but the dealership cave us a "voucher" to fill it up at a certin gas station in town.

When I take Sting in for service, they clean him and make sure he's filled up, (if I'm not waiting).
 
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